The jumpsuit is stunning. But even better is the customer service. Franny was just brilliant, so helpful and persistent in sorting a solution for me, for a replacement item. Cannot fault them, and wil... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am 6ft and a size 10 and really struggle to get clothes that fit. I stumbled upon Wild Clouds and loved their style and was super happy to see that they are a B Corp and also offer custom sizing to... See more
Company replied
Bought a reversible padded vest at a great price in the seconds sale. I couldn't actually detect what was faulty about the item. Quality fabric, unique design & well finished. I have worn this a l... See more
Company replied
Lovely clothes!!! I would love it if you made a longer length because I'm so tall, but also I loved the trousers so much I'm keeping them anyway even though they're short on me everyone says they look... See more
Company replied
Company details
- #80 of 606 best companies in Clothing Shop
Written by the company
We created Wild Clouds because we wanted more from our clothing. More sustainability, more longevity, more versatility, more comfort, and importantly we believe that sustainable clothing should be affordable and without a hefty price tag. We’re committed to slow fashion, making our seasonless clothing in London and India , using the most sustainable materials we can find. We want our clothes to be thoughtful, accessible and playful, combining uniquely whimsical prints with practical silhouettes. With our robust designs and repair promise, our ultimate goal is to create long-lived clothes that make our customers feel magical for years and years.
Contact info
United Kingdom
- contact@wildclouds.com
- wildclouds.com
4.9
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful kimono
Beautiful kimono, very original design... I am planning to wear on holiday and I can't wait! Wild Clouds team were great at communication and my item arrived promptly. I will definitely be buying other items in the future from them.
29 July 2023
Unprompted review
Reply from Wild Clouds
Hi Hannah, thanks for taking the time to leave a review. So pleased your with the kimono :)
EDITED: Sizing chart
EDIT: I’d like to praise the company for great customer service, fast and friendly response. I have been offered a refund straight away.
1 star added to the overall review.
…
Original review:
I love the design and material as it really didn’t take too long to fall in love with both! The presentation on the website is also spot on and beautiful.
What I am deducting points for is the sizing that doesn’t match the reality and which is effectively turning my new PJ set into uncomfortable clothes to sleep in. The website states that their size S is 10-12 size. I have always worn size 10 and when a website states S is 10-12 I expect looser and comfortable fit which didn’t happen here. There isn’t enough fabric around butt and thighs and it’s so bad that the fabric digging into me is waking me up when changing sleeping positions at night.
It’s alright when walking around but definitely not great for sleeping or sitting down - sorry.
23 July 2023
Reply from Wild Clouds
Thanks for taking the time to leave a review, and so sorry our archive shorts aren't a good fit. We'd be happy to offer you a full refund. Luckily our new collection and styles not in the archive sale have all undergone a full size and fit review, with new roomier fits and also the benefit of size grids available with all measurements. I will pop you an email now so we can sort the refund.
Reply from Wild Clouds
Merci beaucoup, thanks for the lovely review :)
Amazing jumpsuits, great quality and quick delivery
I love the selection of clothes on Wild Clouds, especially the unique and distinctive patterns / colours. I ordered a jumpsuit and it arrived super quickly in compostable packaging. The quality of the jumpsuit is great and the fit was really good (especially as it’s quite hard to find a jumpsuit that fits properly when you’re 5ft 3)! Had loads of compliments on my outfit and would definitely buy from here again.
20 July 2023
Unprompted review
Reply from Wild Clouds
So pleased you love our clothes! Thanks for the lovely review :)
Fit reflects sizing - great fabric too
Great service and assistance- the dungarees look just like the image - fit well!
17 July 2023
Reply from Wild Clouds
Thanks for the lovely review! x
Great first purchase
Fast shipping from a company that ticks all my boxes with regard to sustainability and environmental awareness. And the jumpsuit is absolutely stunning!
8 July 2023
Reply from Wild Clouds
Thank you so much for this lovely review!
Great customer service
Great customer service. I had a very quick reply and exchange of sizes. The replacement came the next day.
17 June 2023
Reply from Wild Clouds
Thanks for the lovely feedback! x
Reply from Wild Clouds
Yay! So pleased your happy, thanks for taking the time to leave us a review :)
Really lovely products and fantastic…
Really lovely products and fantastic customer service.
18 June 2023
Reply from Wild Clouds
Thank you Jessica!!
Reply from Wild Clouds
Yay! Thanks for the lovely review!
I just love both my jumpsuit and…
I just love both my jumpsuit and trousers and top, well made, quality fabric and speedy delivery, thank you
11 June 2023
Reply from Wild Clouds
So pleased you love your Wild Clouds, thank you!!
Everything was great!
Everything was great! The wild clouds team were so helpful and the suit arrived really speedily. I bought the jumpsuit as a present for my Mum and she absolutely loved it, wore it all through her birthday weekend!
Thank you so much !
15 May 2023
Reply from Wild Clouds
Brilliant, so pleased your mum loved them! Thanks for taking the time to leave a great view :)
10/10 would recommend
10/10 would recommend! My parcel arrived super quick, loved the sustainable packaging and have been wearing my trousers and top constantly for a week (and getting lots of compliments!)
4 June 2023
Reply from Wild Clouds
Amazing, thank you soo much!
BEST TROUSERS EVER
Delivered super quickly, great quality item - new favourite trousers in the world :)
4 June 2023
Reply from Wild Clouds
Thank you for the lovely review!
Really lovely Wild Clouds
Good communication, quick delivery. Beautifully made, eye catching clothes that are a pleasure to wear.
I had a problem with the fit of one item, my email was answered the same day offering a solution. Will definitely buy from again.
27 May 2023
Reply from Wild Clouds
Thank you so much for this lovely review!!
Really lovely product and service…
Really lovely product well made excellent and personal customer service. Looking forward to buying more items from this lovely British company
11 May 2023
Reply from Wild Clouds
Thanks for the lovely review, and thanks for being a wonderful customer :)
Fell in love with the green clouds…
Fell in love with the green clouds print the minute I saw it and it did not disappoint in real life, vibrant and eye catching and such lovely, soft fabric.
18 May 2023
Reply from Wild Clouds
So pleased you fell in love with green clouds! Thanks for the lovely review
Reply from Wild Clouds
thanks for the lovely review Camilla!
Excellent customer service and a…
Excellent customer service and a stylish eco friendly clothing brand. Would definitely buy again!
7 May 2023
Reply from Wild Clouds
thank you for the lovely review and supporting our mission!
Reply from Wild Clouds
Thanks for the lovely review 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.