Worst people I ever dealt with don’t waste your money they screw you around. I paid an extra $20 for a quicker shipping and I’m still waiting on my part a week later and I don’t know where it is. This... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
100% scam. Ordered a pool pump that showed in stock on May 1. PayPal processed the payment May 2. Status for the next 4 days showed "Awaiting Fulfillment." Tried calling but the number listed is d... See more
My Hayward skimmer basket uses an elastic-secured filter sock with reinforced side holes to accommodate a metal rod for locking and unlocking the basket in place, and lifting it out for cleaning. When... See more
Stated they had the item in stock. Ordered and paid additional expedited shipping. Was charged for an add on I did not request or authorize. Ordered on Sunday online and had not received any notificat... See more
Company details
Written by the company
Wild West Pool Supplies is a swimming pool and spa parts supplier, a company whose purpose is to help people enjoy more time in their pool or spa. With over 30 years of experience in the industry, we offer an immense volume of knowledge, and will happily answer all of your questions and concerns regarding your swimming pool or hot tub to ensure you have exactly what you need.
Contact info
Phoenix, United States
- (888) 534-6999
- support@wildwestpoolsupplies.com
- wildwestpoolsupplies.com
2.5
Poor
647 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
![TAS® Official [The Anabolic Store] logo](https://consumersiteimages.trustpilot.net/business-units/64b93487f0e432908cde6603-198x149-2x.avif)
Items recieved as ordered
Items recieved as ordered. Great customer service. Very quick response times and fast shipping! Thank you.
1 June 2023
Unprompted review
Wild West was very helpful with trying…
Wild West was very helpful with trying to make sure we got the correct pump.
5 June 2023
Unprompted review
Real company that is dependable.
I felt the company was legitimate based on its realistic prices. I was a little nervous by the emails after indicating they were checking to see if the items were in stock, because I hate people who list things for sale that aren't in stock. Turns out it was all for nought as parts were received quickly!
1 June 2023
Unprompted review
great service with prompt replies to…
great service with prompt replies to messages.
12 June 2023
Unprompted review
Easy to order
Easy to order, Delivery was right on time frame, will definitely use this company for my future pool supplies
8 June 2023
Unprompted review
Simple and perfect
9 June 2023
Unprompted review
Prompt delivery
6 June 2023
Unprompted review
Good price and delivery
1 June 2023
Unprompted review
Know What You’re Getting Into
Know What You’re Getting Into
Like many of the reviews on this site, ordered an OEM filter for my spa and then was contacted that unfortunately the part was out of stock but they have an alternative just like it. I agreed and got the “Made in China” replacement. It is what it is, but since just a filter, figure it will work fine for a while. A well orchestrated bait and switch game…
2 June 2023
Unprompted review
The part ordered is not the part that…
The part ordered is not the part that arrived. Need to return and get the right part.
1 June 2023
Unprompted review
Amazing Customer Service
I ordered a part that they had in stock. Turned out that the part was discontinued. They emailed me with a direct replacement for that part number and it fit perfectly.
26 May 2023
Unprompted review
Accurate product description
Accurate product description - fit & worked exactly as stated and quick ship!
13 May 2023
Unprompted review
Light came in and worked great thank u…
Light came in and worked great thank u for the fast delivery and light worked great!
18 May 2023
Unprompted review
Shipping Container?
Probably not wise to be shipping a hazardous product
in the mail with no protective packaging. Otherwise service was OK.
20 May 2023
Unprompted review
Excellent will buy again
15 May 2023
Unprompted review
We received our order very quickly
We received our order very quickly, and it was exactly as described! Works great!
19 May 2023
Unprompted review
Pump was a perfect match
Pump was a perfect match. Installed and running.
13 May 2023
Unprompted review
Quality
They work with me to get right replacement when original order was out of stock.
16 May 2023
Unprompted review
Part fit perfectly
Part fit perfectly! Order was shipped quickly. Thanks so much!
11 May 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.