Wilkins Chimney Sweep Reviews 

25,987
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, noting how tidy and clean the work is, often leaving no mess behind. Many people highlight the staff's friendly demeanor, punctuality, and thoroughness, making the entire process smooth and pleasant. The quality of the work performed, from sweeping to cleaning, is frequently described as excellent. Reviewers also appreciate the helpful and knowledgeable advice provided by the technicians, which often includes tips for maintenance and specific product information. The booking process is generally found to be easy and well-organized, with many consumers expressing their intention to use the company's services again for years to come.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, polite, and friendly.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that work is always executed well... See more

Booking process

Customers had positive experiences with the booking process, describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. #1 of 3 best companies in Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

5.0

Excellent

TrustScore 5 out of 5

26k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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5.0

All reviews

(25,987)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from everyone…

Excellent service from everyone involved. Had to cancel my original booking last minute due to unforeseen circumstances but got the sweep rebooked for a few weeks later with no issues. I was sent reminder emails in the lead up which was very helpful, and on the day Max did a fantastic job and talked me through some basic tips to help maintenance as well as re-gluing some of the rope that had slipped off the door. Brilliant company, and I will be using them going forward.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly from start to finish. Phil Garvey arrived promptly, his work was clean and tidy throughout and his whole visit left us feeling reassured that our chimney is ready for the next season. I really appreciated Phil remembering our conversation from last year about recommended wood to burn and 'hot spot' flue cleaner. Having taken his advice it was good to see the evidence of a healthier flue liner during his sweep. Thank you. We will definitely be using Wikins next year.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Ross did a great job and turned up at the exact time he was booked. Showed me the before and after pictures of the inside of the chimney. Explained what he had done and he was extremely clean and tidy whilst doing the job. Not expensive either. I would definitely recommend.

19 May 2026
Unprompted review

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