We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more
This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more
Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more
Company details
- #1 of 3 best companies in Chimney Sweep
Information provided by various external sources
Local Friendly & Professional Chimney Sweep
Contact info
13 Chaldicott Barns, SP7 9AW, Shaftesbury, United Kingdom
- wilkinschimneysweep.co.uk
5.0
Excellent
26k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jackdaw nest came down chimney
Jackdaw nest came down chimney. Checked for trapped birds. All good.
7 April 2026
Wood burning stove
Our sweep Adam was very careful and tidy. We were given useful advice on the use of a stove thermometer and the benefit of running the stove within its optimum temperature range to reduce soot/creosote build-up in the flue.
8 April 2026
Job done efficiently and quickly
Job done efficiently and quickly, no mess and a pleasant member of staff.
8 April 2026
10/10
Quick and easy to book an appointment, efficient, clean and tidy on the day, gave lots of good advice and tips, would definitely recommend!
8 April 2026
Clean sweep
Telephone call reminder when annual sweep is due.
Prompt, efficient and clean service.
7 April 2026
Clean and tidy work
Clean and tidy work
Small maintenance jobs complete
Useful tips to ensure optimum performance
31 March 2026
work carried out was great quick and…
work carried out was great quick and tidy
would definitely use again
2 April 2026
Excellent service
Arrived promptly and got on with things in a friendly, efficient manner. Also sorted out an issue which was additional to the chimney sweeping.
2 April 2026
Nest in Chimney
First class service from start to finish, had chimney swept as there was a lot of twigs falling down the chimney clean and tidy job, cowl advised as there was a chance a nest could be built, again excellent communication and arrived on time Job done no more worrying about a nest being built and debris falling down the chimney.
Would recommend and would certainly use again.
1 April 2026
Questions answered quickly and easy to…
Questions answered quickly and easy to arrange visit in a timescale that matched my requirements.
31 March 2026
John is a great chimney sweep just…
John is a great chimney sweep just replaced some of the fire bricks for me fire now burning in a lot more controlled way thanks very much John really has helped
20 March 2026
Unprompted review
Excellent job. Clean and tidy work
Arrived exactly on time. Took care and attention removing the fire bricks and log burner components. Cleaned the flue and whole log burner. Very clean and tidy work
4 March 2026
Very professional service
Very professional service. Efficient, clean and polite. You would never know that such a dirty job had been done because he left no telltale signs whatsoever. I would definitely use this company again and have no hesitation in recommending them.
4 March 2026
Thourough
We have a new home with a chimney and stove that have been a bit neglected.
Wilkins did a thorough job and advised on how best to proceed forward as the whole works needed an upgrade.
Recommended.
2 March 2026
Unprompted review
Friendly staff and good service
Friendly staff and good service. Left everywhere very clean.
6 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.