Wilkins Chimney Sweep Reviews 

25,978
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and high professionalism demonstrated by the staff. People frequently praise the team for their efficiency, thoroughness, and remarkable tidiness, often leaving the work area spotless with no soot or mess whatsoever. Many individuals appreciate the friendly, polite, and knowledgeable staff members who readily offer helpful advice and communicate clearly. The booking experience is widely described as easy and well-organized, with staff consistently arriving promptly and on time for appointments, ensuring a smooth and reliable service.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent execution of work.... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. #1 of 3 best companies in Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

5.0

Excellent

TrustScore 5 out of 5

26k reviews

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Hasn’t replied to negative reviews

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5.0

All reviews

(25,978)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Booking team were polite and…

Booking team were polite and informative. Messaging service to confirm sweep team arrival was very helpful. Mark, the sweep was on time, polite and professional. Will definitely be using Wilkins Chimney Sweep again.

1 December 2025
Rated 5 out of 5 stars

A pleasure to do business with

Great communication before appointment . Philip arrived on time and carried out his work in a very professional , tidy , efficient and personable way. Payment options were easy and all went like clockwork. A pleasure to do business with as we have done for a number of years.

1 December 2025
Rated 5 out of 5 stars

Absolutely fantastic

The service is fantastic,communication is fantastic,john was very efficient,informative,and our log burner / chimney looked like new afterwards.we use this company every year ,can highly recomend to anyone.Such a reliable friendly company.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Punctual, friendly and professional. Gave really helpful advice on how to get the best out of the burner and it’s been burning amazing after the clean. Thank you so much!

31 October 2025
Rated 5 out of 5 stars

Stephen Jones ( Gower )

Stephen Jones ( Gower ) arrived on time, friendly, very tidy, communicated clearly about the job and outcome. Once job was completed I was able to make easy payment and I received Certificate and receipt of payment shortly after. Fabulous service, I highly recommend Stephen.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Over and above

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started chatting to the guy. He had a gap between appointments so he came straight in and swept our chimney. What a lovely fella, he was pleasant, very efficient, very clean, an absolute credit to this company.
Ps. I can't believe he's never seen Mary Poppins haha x

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service - John is very friendly and helpful. We will be using Wilkins again for our next sweep. Thanks.

31 October 2025
Rated 5 out of 5 stars

Excellent service

Very punctual, polite and no mess whatsoever. This is the second time I’ve used these guys for my chimney sweep and I’m certainly going to continue using them.

31 October 2025
Rated 5 out of 5 stars

Always a pleasure to greet Steven with…

Always a pleasure to greet Steven with his lovely smile. First class service from start to finish. Very thorough and tidy in his work too. Having reached the age when my own memory of having old fashioned chimney swept, what a difference, absolutely wouldn't,t know he had been, Well done Steven!!

6 November 2025
Unprompted review

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