Wilkins Chimney Sweep Reviews 

25,978
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and high professionalism demonstrated by the staff. People frequently praise the team for their efficiency, thoroughness, and remarkable tidiness, often leaving the work area spotless with no soot or mess whatsoever. Many individuals appreciate the friendly, polite, and knowledgeable staff members who readily offer helpful advice and communicate clearly. The booking experience is widely described as easy and well-organized, with staff consistently arriving promptly and on time for appointments, ensuring a smooth and reliable service.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent execution of work.... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used the services of your representative for several years now. He always arrives on time. He is extremely careful about completing the job leaving no soot or grime anywhere and removing all a... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Rated 5 out of 5 stars

Our next door neighbour was having her chimney swept, as we have an open fire we were in desperate need of having our chimney swept before the winter use. I nipped out to get the number and started c... See more


Company details

  1. #1 of 3 best companies in Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep


Contact info

5.0

Excellent

TrustScore 5 out of 5

26k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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5.0

All reviews

(25,978)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable helpful company

I phoned fire showroom Amberglow on Cheshire oaks because the glass on my woodburner had cracked and needed replacing. The helpful sales person recommended Wilkins. Wilkins ordered the glass and rope which was brought yesterday and fitted, and the chimney swept. A reliable and trustworthy company.

30 September 2025
Rated 5 out of 5 stars

Diligent and friendly

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly. HETAS certificate issued showing all tests carried out.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Matt was on time, thorough, professional, knowledgeable and did a great job. I would certainly recommend.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great communication, arrived on time, left the job clean. Great reminder service. Very professional. Great price. Highly recommend.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great job

Great job. I would recommend this company unreservedly. We had 4 chimneys swept with a super clean, efficient and friendly service. Also, lots of competent and helpful advice given, based on their long experience of chimneys and stoves. Thank you.

30 April 2025

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