Willis & Gambier Reviews 

183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the furniture, noting its beautiful design and how well-made the pieces feel. Many people are thrilled with their purchases, finding the products to be stylish, elegant, and a perfect fit for their homes. The delivery service is frequently highlighted as quick, professional, and efficient, with items arriving in perfect condition. However, some customers experienced significant issues with the delivery service, citing unprofessional behavior from the delivery team and items not being placed in the desired room. There were also instances of delayed deliveries and a lack of communication regarding these changes, leading to inconvenience for some people.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its amazing quality, stunning... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the amazing quality and craftsmanship... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and professional delivery teams.... See more

Service

People report positive experiences with service, with many customers expressing happiness with the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more

Company replied

Rated 5 out of 5 stars

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... See more

Company replied

Rated 5 out of 5 stars

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more

Company replied

Rated 5 out of 5 stars

With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more

Company replied


Company details

  1. Furniture wholesaler

Written by the company

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(183)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

you get what you pay for....

I have both Willis Gambier bedroom furniture and lounge furniture
Classic french styled bedroom furniture that will never lose its appeal or look, quality is exceptional and clear to see ( and feel !)
Likewise with the more modern lounge furniture . The build quality and style is excellent and still looks as good as the day it arrived.
Very very pleased I chose Willis Gambier products

24 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thanks for the lovely review Rade. We are really pleased that you are happy with your new furniture.

Rated 5 out of 5 stars

Amazing company with amazing products

Amazing company with amazing products. Kirsty has been amazing at answering all my questions! Would highly recommend.

24 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Hi James, thanks for the great review. We are pleased that we we're able to help.

Rated 5 out of 5 stars

Worth every penny

Great quality furniture that even 13 years on looks just as good as the day we purchased it. Quality you can’t beat.

23 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Hi Lindz, thanks for your lovely review & 5 stars!

Rated 5 out of 5 stars

I have Willis and Gambier furniture in…

I have Willis and Gambier furniture in pretty much every room of my house. You cannot find the quality and value for money anywhere else. I recently purchased some discontinued items from their outlet. Such a fantastic price for the quality of the product. Kirsty was really lovely and knowledgable, she even convinced me to add a larger chest to my order! I’m so glad I did as it’s transformed the guest bedroom! Customer service most companies would envy

23 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Hi Carol, thanks for your lovely review. We are so pleased that you are happy with your furniture. We will pass on your lovely comments to Kirsty also!

Rated 5 out of 5 stars

Fantastic

Great quality products. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️

23 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Hi Nicole, thanks for your lovely review & your 5 stars!

Rated 5 out of 5 stars

I would not hesitate to use WG again...

Extremely happy with the Antoinette storage box. Very well built and sturdy, looks expensive and overall superb quality. I’ve already received compliments on how lovely it looks in the living room. Kirsty & Michael have been absolutely amazing from start to finish, kept me up to date about my purchase and very easy to contact and speak to someone - Excellent customer service! I would not hesitate to use WG again, in fact I am now looking at some living room furniture sets. Would highly recommend them to family & friends.

23 March 2021
Unprompted review
Willis & Gambier logo

Reply from Willis & Gambier

Thanks for the lovely review Armin. We will pass on your lovely comments to Kirsty & Michael.

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