Willowhair Reviews 

171
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly skilled and attentive staff, who are noted for their ability to listen carefully and provide excellent results, whether for colour, cuts, or transformations. Many people highlight the exceptional service, with stylists taking great care and delivering fantastic outcomes that leave them feeling happy and refreshed. Customers also consistently appreciate the welcoming and friendly atmosphere of the salon, often describing it as a pleasure to visit. Reviewers frequently mention feeling comfortable and well-cared for, with many noting the professional and delightful team that ensures a positive overall experience.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, consistently praising the excellent staff and overall experience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Justin did an amazing job at colour correcting my hair and taking me from a warm brown to a gorgeous natural blonde. He was careful to explain it all to me but was very clear on what I needed to do in... See more

Rated 5 out of 5 stars

I have been having my hair done at Willow for over sixteen years by Sarah, who is the owner of this friendly and very comfortable salon. The staff are all delightful, the service is excellent and I w... See more

Rated 5 out of 5 stars

I’ve been a customer of WillowHair for years - they are a fabulous team and very professional. Natalie (my stylist) is the best I’ve ever encountered. Whether I’m in for a trim, colour or big transfor... See more

Company replied

Rated 5 out of 5 stars

Wonderful first time at 'Willow Hair'. Stacey was an absolute delight, expertly guiding me through my various options. The final result was great. I Definitely will become a regular customer. I must m... See more


Company details

  1. Hairdresser
  2. Beauty Salon
  3. Hair Extension Technician
  4. Hair product shop
  5. Hair Salon
  6. Home Hairdresser

Information provided by various external sources

Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(171)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Haircut I've Ever Had

Having thick curly unruly hair, I've never had a style that has retained a smartness or shape as it grows out, but my cut at Willow from Jason has completely changed the way I feel about my hair. Genuinely so impressed.

The team are also really welcoming, and provide a COVID safe and friendly environment. Would absolutely recommend.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Love having my hair done at Willow. Every visit has been excellent and I always leave relaxed and very happy with my hair. Thank you Sarah and team!

7 February 2022
Unprompted review
Rated 5 out of 5 stars

An exceptional salon at an affordable price.

I have used Willowhair salon for many years. I personally have my hair cut by Sarah, who is an exceptional stylist and I am always satisfied with the end result. I like the whole vibe of the salon, which is friendly and relaxed.
I have recommended her to lots of my friends

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent cut and very friendly

This was my first visit to Willow. Sarah was friendly and welcoming and really listened to what I wanted to do with my hair. She cut it beautifully and 3 weeks later I am still delighted with it, it is so easy to manage. I shall be back!

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent wash & blow dry by Jason

Excellent wash & blow dry by Jason and his team.
The Willow team is always incredibly friendly, welcoming and providing first class service.
I also enjoyed the chat with Jason whilst he was styling my hair.
Thank you x

13 December 2021
Unprompted review

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