Willowhair Reviews 

171
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly skilled and attentive staff, who are noted for their ability to listen carefully and provide excellent results, whether for colour, cuts, or transformations. Many people highlight the exceptional service, with stylists taking great care and delivering fantastic outcomes that leave them feeling happy and refreshed. Customers also consistently appreciate the welcoming and friendly atmosphere of the salon, often describing it as a pleasure to visit. Reviewers frequently mention feeling comfortable and well-cared for, with many noting the professional and delightful team that ensures a positive overall experience.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, consistently praising the excellent staff and overall experience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Justin did an amazing job at colour correcting my hair and taking me from a warm brown to a gorgeous natural blonde. He was careful to explain it all to me but was very clear on what I needed to do in... See more

Rated 5 out of 5 stars

I have been having my hair done at Willow for over sixteen years by Sarah, who is the owner of this friendly and very comfortable salon. The staff are all delightful, the service is excellent and I w... See more

Rated 5 out of 5 stars

I’ve been a customer of WillowHair for years - they are a fabulous team and very professional. Natalie (my stylist) is the best I’ve ever encountered. Whether I’m in for a trim, colour or big transfor... See more

Company replied

Rated 5 out of 5 stars

Wonderful first time at 'Willow Hair'. Stacey was an absolute delight, expertly guiding me through my various options. The final result was great. I Definitely will become a regular customer. I must m... See more


Company details

  1. Hairdresser
  2. Beauty Salon
  3. Hair Extension Technician
  4. Hair product shop
  5. Hair Salon
  6. Home Hairdresser

Information provided by various external sources

Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(171)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great colour, cut and style. Natalie is a superstar who knows just how to get the look I was after!

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Jason is excellent

Jason is excellent, my highlights are amazing, just what I wanted. He listened to my babbling and got it just right.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Great colour

Great colour, wash and blow-dry with Willow’s new director, Jason. He’s got tonnes of experience but still listens, suggests, and does a great job. So happy to have found such talent locally.

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Great local hair salon

Great local hair salon. I have been going to Willow Hair for over 10 years and wholeheartedly recommend it. The staff is very welcoming, the hairdressers are excellent and it’s a relaxed atmosphere.

30 September 2021
Unprompted review
Rated 5 out of 5 stars

My experience at Willow Hair was great!

My experience at Willow Hair was great!

Had a warm welcome and an effective consult with Sarah before having my hair expertly washed and conditioned for an excellent cut and beautiful blow dry. My hair is exactly how I want it to be and I am so pleased.

11 September 2021
Unprompted review
Rated 5 out of 5 stars

Ive been going to Willows for my colour…

Ive been going to Willows for my colour & cut for the last few years and I'm always happy with the result.

Sarah is very thoughtful and careful, she doesn’t rush through the haircut and will take time making adjustments. No rush, great style, I trust her completely.

Thank you Sarah!

9 September 2021
Unprompted review
Rated 5 out of 5 stars

Having been recommended Willowhair by a…

Having been recommended Willowhair by a friend I was not disappointed. Sarah the stylist was exceptionally friendly and helpful, she offered me some good advice and I am very pleased with my haircut. The salon is very peasant and spotlessly clean, I have already booked my return visit!

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Had a lovely morning

Jason is a very knowledgeable and experienced stylist and I am delighted with my new haircut. Look forward to my next visit, the place was spacious and relaxing. Reception and assistants all very attentive and helpful too.

25 August 2021
Unprompted review
Rated 5 out of 5 stars

The best salon in London.

I have been going to Willow as long as I can remember. That is, in itself, is testament to how good I think it is. The best salon in London at an affordable price. Well done Sarah and her team.

17 August 2021
Unprompted review
Rated 5 out of 5 stars

Willow - my trusted friendly local salon!

I have been coming to Willow as a client of Sarah's for many years - it is my trusted friendly local salon. The atmosphere is relaxed, and you always get excellent advice, and my hair looks fantastic again after a year of lockdown and neglect!!!

26 July 2021
Unprompted review
Rated 5 out of 5 stars

Superb Hairdressing

I have had my hair done at Willow for years....my present stylist is Sarah....She does my colour, my cut and regularly gives me a blow dry. In all these different areas of hair dressing she is superb and deeply experienced. I now trust her to advise me on style, length and colour variation. I know I am in the best hands and value her skill enormously....I unconditionally recommend her.

22 July 2021
Unprompted review
Rated 5 out of 5 stars

Great!

I came to Willow for help with a failed haircut. Sarah asked great questions, quickly sorted what I was looking for, and got right to it. The shampoo was marvellous and Sarah was friendly and warm throughout the trim. When I had to dash, she accommodated by expediting the blow-dry and payment process. My hair looks great, lots of compliments, and I'm confident Sarah will effortlessly handle future hair requests. I'll be back.

18 June 2021
Unprompted review

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