Willy's Wheels LTD Reviews 117

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wilker has kindly serviced my bike to a high standard several times. This has included everything from a total rebuild, fitting lots of new parts, through to more routine minor servicing. I'm alwa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service with two bikes being serviced at short notice. Bikes look & feel as good as new. Wilker took a look at an issue on another bike & managed to diagnose & find an affordable replacement... See more

Company replied

Rated 5 out of 5 stars

Willy's Wheels serviced the single speed I'd owned for years. I've had it serviced elsewhere numerous times and when finished it felt like a new bike, significantly better than any service done on it... See more

Company replied

Rated 5 out of 5 stars

Wilker is a top-class bike mechanic and provides a highly professional service right to your doorstep. He gave my bike a full tune-up and its riding like new. He's experienced with all makes, models,... See more

Company replied

Company details

  1. Bicycle repair shop

Written by the company

Our aim here at Willy’s Wheels is to encourage and assist people in embracing life in the saddle. We all know the benefits of cycling, both physical and financial, but in these turbulent times, there is even more reason to choose the bike over tube! We aim to get you back on the pedals in a safe, honest and cost-effective way. Avoid the queues at the big bike franchises and pick up the phone to Willys Wheels!


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

will only use Wilker moving forward!

will only use Wilker moving forward!
so so happy with the way 2 of my bikes and turbo trainer were serviced and repaired in the comfort of my own garden. I tried various mechanics in the past and was never totally happy with the service and the job done. Wilker came all the way to South London and fixed all my bikes during my break. He was so thorough, listened to my needs and fixed everything incredibly accurately. Bikes have never felt better!
I won’t never bother booking, going, waiting and going back to normal bike shops ever again - what a waste of time and stress. This service is game changing.
Thank you so so much, I will be recommending Wilker to all my friends!

14 April 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Elle,

Thank you so much for leaving a review! Very happy to hear that we were able to help and make you happy with our services!

:)
Genevieve

Rated 5 out of 5 stars

Willy built my last 3 bikes making me…

Willy built my last 3 bikes making me the envy of anyone that rides a bike. If you want a unique build speak to Willy about how you can save money while building a high spec steed.

1 March 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Trevor,
We ar much obliged by your review, we just want to see more happy riders!
;)

Genevieve

Rated 5 out of 5 stars

Great service as always with Willy

Great service as always with Willy. Friendly, funny but hugely knowledgeable about bikes. Willy gave me great advice when purchasing my newest bike. I am also pretty sure there isn’t anything that Willy cannot fix on a bike. Cannot recommend enough.

1 March 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Anton,

We’re very thankful for you’re review, we’re very happy to see you are happy with our services
;)

Genevieve

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond at every step with my bike build. Finding and suggesting parts for me to order before building the bike from the convenience of my living room. Then ensuring every part of the bike was perfect before handing it back to me. He was very knowledgeable and I was a lot more confident with the build than taking it to a shop. Will 100% be using Willy’s Wheels again.

27 February 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Michael,

we are much obliged by your review, and we will be very happy to be at your services again soon!
:)

Genevieve

Rated 5 out of 5 stars

Quick and efficient quality!!

Great service!! Quick communication about a delay due to the high winds in London, but was right on time with the new appointment. He happily set up in our front garden to go over the bike while I had to jump on a call. Very clear with details about an existing issue with my gears, and attached an old pannier rack for me. Bike is looking better than when I got it!! Definitely will use them again :)

21 February 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Megan,
We are my obliged by your review, always happy to help
;)

Genevieve

Rated 5 out of 5 stars

Great service

Great service, easy to organise, friendly, helpful and really well priced. Will be back.

9 February 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Thomas,

We really appreciate you leaving a review thank you! Glad we could help.
:)

Genevieve

Rated 5 out of 5 stars

Great service

Great service! Get your bike booked in asap.

21 January 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi William,
Thanks for the review!
:)

Genevieve

Rated 5 out of 5 stars

Best service I’ve ever had.

Professional, friendly, convenient, knowledgable…perfection. I can’t say enough good things about my experience with Willy’s Wheels. I genuinely can’t stand dropping my bike off at a shop and never knowing when I’m going to get it back, or what they are actually doing to it. Such a nice experience to have Willy’s rock up, meticulously take the bike apart, and to be able to ask questions along the way. Plus, the pro cycling stories are awesome to chat about. I’ve found my bike mechanics for life. Thank you!

20 January 2022
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Adam,
Thank you so much for trusting us with our services and glad to hear you enjoyed the experience!
:)

Genevieve

Rated 5 out of 5 stars

Efficient great service

Efficient great service by a guy who loves his sport and knows even more about it. Will use them again!

22 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Freddie
We are much obliged by your review thank you for leaving a review!
:)

Genevieve

Rated 5 out of 5 stars

Bike servicing whilst working from home - ideal

I’d been taking my bike to a local bike shop for servicing, until I met Wilker on a bike ride. The Willy’s Wheels idea of coming to me for a service is ideal, especially when working from home.

Over the past year I’ve had the full service (after riding a lot miles!) and a basic service for a bit of a tune up. Both times I’ve been really happy with how my bike has felt and looked.

Wilker is a skilled mechanic, really knowledge and generally a top guy - I recommend him to anyone who asks!

22 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi James,
Thank you so much for taking the time to leave a review we really appreciate it. Pleased to hear your happy with our services.
:)

Genevieve

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!! Extremely helpful and knowledgeable. Available very quickly. Very reasonable price.

9 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Emma,

Thank you so much for taking the time to write a view, we just want to see more happy riders on the road!
;)

Genevieve

Rated 5 out of 5 stars

Highly highly recommend Willy's Wheels

Highly highly recommend Willy's Wheels. You get a bike fixed without leaving your house for a very reasonable price.

8 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Dovile

We are much obliged by your review! Always more than happy to help again
:)

Genevieve

Rated 5 out of 5 stars

Great service

Great service! Really convenient and great value for money with a bang on smooth working bicycle at the end of the service. Would definitely recommend!

2 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Laura,
Thanks for leaving a review always happy to help again!
:)

Genevieve

Rated 5 out of 5 stars

Super quick and helpful

Super quick and helpful - highly recommend

1 December 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Emma,
Thank you so much for leaving a review!
:)

Genevieve

Rated 5 out of 5 stars

Recommended by a friend, will come back.

Recommended to me by a friend and Im stoked to have found Wil. Excellent customer service and had my bike feeling new again.

Full service, new forks incl. brake bleed and front wheel replaced needed after a biking crash. Running smooth now!!

Very knowledgeable and helped me source parts. I’ll be coming back.

29 November 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi,
Thank you so much for taking the time to write a review, very pleased to see you happy with our services always happy to help again!
:)

Genevieve

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick and thorough. I will be recommending to my friends. Thank you!

26 November 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Sam,
We are much obliged by your review thank you for writing it, we are more than happy to help again,
:)

Genevieve

Rated 5 out of 5 stars

What’s not to like

Wow - just taken my bike out for a ride after Wilker’s magic and she is rolling as smooth as silk. Grateful to have been recommended an expert bike mechanic who’s also a lovely person… and comes to our home. His service is excellent value for money.

24 October 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi ,
Thank you so much for your review we really appreciate it, always happy to help again!
:)

From Genevieve

Rated 5 out of 5 stars

Amazing

Amazing, friendly, fast service by Wilker - thanks for fixing my bike so quickly!

12 October 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Sofia,
Thank you for the review
:)

Genevieve

Rated 5 out of 5 stars

First class bike service

Wilker is a top-class bike mechanic and provides a highly professional service right to your doorstep. He gave my bike a full tune-up and its riding like new. He's experienced with all makes, models, and issues, and whether you're a pro racer or weekend rider, he'll get your ride running perfectly!

11 October 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello,
Thank you so much for leaving a review and taking the time to write it! Really happy to help always here to lend a hand again,
:)

Genevieve

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