Willy's Wheels LTD Reviews 117

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wilker has kindly serviced my bike to a high standard several times. This has included everything from a total rebuild, fitting lots of new parts, through to more routine minor servicing. I'm alwa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service with two bikes being serviced at short notice. Bikes look & feel as good as new. Wilker took a look at an issue on another bike & managed to diagnose & find an affordable replacement... See more

Company replied

Rated 5 out of 5 stars

Willy's Wheels serviced the single speed I'd owned for years. I've had it serviced elsewhere numerous times and when finished it felt like a new bike, significantly better than any service done on it... See more

Company replied

Rated 5 out of 5 stars

Wilker is a top-class bike mechanic and provides a highly professional service right to your doorstep. He gave my bike a full tune-up and its riding like new. He's experienced with all makes, models,... See more

Company replied

Company details

  1. Bicycle repair shop

Written by the company

Our aim here at Willy’s Wheels is to encourage and assist people in embracing life in the saddle. We all know the benefits of cycling, both physical and financial, but in these turbulent times, there is even more reason to choose the bike over tube! We aim to get you back on the pedals in a safe, honest and cost-effective way. Avoid the queues at the big bike franchises and pick up the phone to Willys Wheels!


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Best service around

Best service around! Wilker is always so kind and helpful, willing to go extra lengths to help you out! Quality of the service is also better than most shops I've used!

26 September 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Tom,
Thank you so much for this review, just want to see more happy riders in the road
:)

Genevieve

Rated 5 out of 5 stars

Random act of kindness

Wilker performed a random act of kindness as he saw me struggling with a dodgy chain on the side of the road. He fixed everything so quickly and efficiently when he could have just sailed on by! I will definitely be using his services next time I have any issues. Thank you!!

25 September 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Lucy,
We are much obliged by your review, glad to hear your happy and we are always happy to help again
:)

Genevieve

Rated 5 out of 5 stars

What a find...

What a find. Wilker is amazing he was quick to respond to my emails and very accommodating when I had to cancel at the last minute. He showed up on time and was friendly, quick and explained everything he had done to my bike. After this experience I will not be going back to using a bike shop why would I when Wilker can come to me.

21 September 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi KH
Thank you so much for taking the time to leave a kind review we really appreciate it
:)

Genevieve

Rated 5 out of 5 stars

Wilker provides such a great and…

Wilker provides such a great and convenient service that avoids the long wait times of bike shops and is far more affordable. He’s clearly very passionate and extremely knowledgeable about bikes and my bike feels brand new since his service!!

14 September 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Nagla,
We are much obliged by you review, we are always here to make happy riders!
:)

Genevieve l

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really appreciate Wilker coming to your home so you don’t have to transport your bike all over! Also appreciate how he takes the time to explain what he has done but will also show you what he is doing if you want to learn.
Very reasonable prices, very responsive and great service overall

11 September 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Fiona,
We really appreciate you leaving a review thank you
:)

Genevieve

Rated 5 out of 5 stars

Great service straight at your doorstep

Wilker straight away found the problem with my front derailleur and went above and beyond to tweak every little settings to make sure that everything runs as smoothly as possible.

31 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Germain,
We are much obliged by your review, glad your bike is now working well, always here to help again
:)

Genevieve

Rated 5 out of 5 stars

Great service

Great service. Will be recommending to all my friends.

28 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Ben,
Thank you so much for leaving a review we really appreciate it
:)

Genevieve

Rated 5 out of 5 stars

Excellent service - 10/10

Excellent service. Arrived exactly on time, performed a great service, full degreasing, cable replacement etc etc (80£ full service) and then recommended the parts that I needed to replace and provided me with all the links and details to purchase these items. He then came back to fit the parts once they had arrived. 10/10 would highly recommend.

25 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello josh,
We are much obliged by your review, very important to ensure the bike is to the best standard for all our happy riders
:)

Genevieve

Rated 5 out of 5 stars

Amazing

Great communication, punctual service

23 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Can
Thank you for leaving a review
:)

Genevieve

Rated 5 out of 5 stars

Amazing and convenient service

Amazing service, really helpful and convenient! Wilker fit me in and serviced two bikes. They both feel like brand new, can definitely recommend

20 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Mike,
Thank you so much for taking the time to write an leave a review, we really do appreciate it. Hope you enjoy your rides now on you’re bike
:)

Genevieve

Rated 5 out of 5 stars

Best bike service!

Amazing service! Wilker was able to fit me in before a race and did a really good job. Super convenient and helpful at an affordable price. Strongly recommend!!

19 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey suzi
Thank you for leaving a review we are very grateful, we are more than happy to help out again at any time
:)

Genevieve

Rated 5 out of 5 stars

Absolutely Remarkable.

Wilker really helped me out when I needed it - that seems to be a common theme here.

I was riding home and took a flat. No sooner do I pull alongside the curb and I am approached by a very friendly Wilker, who offers to fix my tire so I could "get home quick on a Friday and grab some beers". He was quick patching the inner tube, remarkably kind in doing so, and gave me useful advice regarding maintenance.

While I was lucky to bump into him how I did, there is nothing but certainty regarding Wilker's service. He deservingly has my future business, and I trust my bike is in good hands.

Wilker, the next pint is on me!

13 August 2021
Unprompted review
Rated 5 out of 5 stars

Really great service with a smile from…

Really great service with a smile from Wilker :)

Wilker serviced both our bikes to a great standard and at a really competitive price, would recommend to anyone.

13 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello joe,
Thank you so much for leaving a positive review, we like to see smiles on everyone’s faces whilst riding so pleased to hear your happy
:)

Genevieve

Rated 5 out of 5 stars

INCREDIBLE!

INCREDIBLE!
Wilker built out my new bike, meticulously stripping down my old bike before expertly fitting to my new frame. He arrived on time, did an incredible job and kept me in the loop on any extra bits and pieces needed along the way.

13 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Jamie,
First of all thank you for leaving a review we are much obliged. It’s important that the rider is happy with their bike and we are happy to have been able to accomplish that
:)

Genevieve

Rated 5 out of 5 stars

Great service

Really great service from Wilker. Would recommend to anyone. Convenient, great quality and a great price.

13 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Ross,
Thank you for the review, happy to help anytime anyplace
;)

Genevieve

Rated 5 out of 5 stars

Wilker popped round and sorted out both…

Wilker popped round and sorted out both my bikes - bottom bracket out and greased, hubs too, rode one tonight. Also gave them a clean too! Awesome sauce.

11 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Max
We really appreciate you leaving a review thank you so much! Glad to hear your happy with our services
:)

Genevieve

Rated 5 out of 5 stars

Amazing service

Amazing service, Willy is awesome and my bike feels like brand new. Couldn’t recommend more. Thanks so much!

11 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Alexandra
We are most obliged by your review, we are also pleased to hear your happy
:)

Genevieve

Rated 5 out of 5 stars

Great service

Great service! A*

6 August 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Adrian
Thanks for the review we really appreciate it
:)

Genevieve

Rated 5 out of 5 stars

Super helpful and convenient!

Highly recommended! Amazingly helpful and super convenient. Wilker managed to squeeze fixing my bike into a busy day at a perfect location and time. It was great to be able to ask questions as Wilker was going. He even serviced my rear hub in under half an hour! Fantastic service I’m very grateful.

30 July 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Georgina,

We are much obliged by your review thank you for taking the time to write it. Happy to hear you’re pleased, and we are very happy to help you again anytime
:)

Genevieve

Rated 5 out of 5 stars

Amazing service!! Highly recommended

Amazing service!!! Would highly recommend to anyone. Kept up to date on arrival time. Arrived, got on with servicing both bikes (road and hybrid) AND even took it upon himself to check our kids bikes for us. Incredibly polite and his approach just allows you to crack on with your day.

29 July 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Steve,
Thank you so much for leaving a kind review, we like to see happy riders especially little ones
:)

Genevieve

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