Window Nation - Cincinnati Reviews 102

The installation team was great and went above and beyond. They made sure to clean up and touch up everything that needed it post installation.

Brock and his team was great easy to talk to and deal with did a great job on the installation of the windows absolutely love our new windows

I had new windows replaced by Window Nation. The installer arrived on time, installed windows and cleaned up afterwards. The sales person, installer, customer service person, everyone, was very personable and professional. Most important, they are very reasonable. I would strongly recommend Window Nation.

The installers were super nice and friendly. Very polite and easy to work with. Communicated clearly and left everything clean upon completion.

The Installers were great.

Installers were courteous, efficient and helpful. They explained everything as it was being done and always checked with me to make sure all was well. They made sure all was left neat and clean. They made the experience non stressful.

Incorrect trim product was installed but when I contacted the support team a service manager called me and will be bringing and I installing correct trim. Finish work could have been better (putty nail holes)

Excellent sales and installation team and an affordable price for a quality product.

We are happy with the windows thus far. I gave 3 stars because one of our windows was black. We ordered all white. We’re still waiting on the correct window. They sub contract their installation process out. During our 4 hr consultation, I was told they employ all their own people. Nothing personal, but this helped get my business, and it was false. The sub contractor’s were friendly, courteous, and understood my concerns. I think this company can be a top contender with the right leadership and direction.

I was watching and amazed at how perfectionist they were,

I can't say enough about the
professionalism of my installers. They were quiet, respectful, unobtrusive, clean. I only replaced half my window but based off their work, when I replace the rest of my windows I will absolutely call Window Nation and I will request the same installers. They were a 10 out of 10.

Windows manufactured ahead of original promise date. Installation crew arrived on time installed 12 windows in 5 hours. They were friendly and respectful. We would recommend this company to anyone looking for replacement windows.

Window installer was great. Cleaned up and explained things. Did a great job and window looks awesome.

Installation crew was great. Exceptionally skilled and very friendly.

I would recommend Window Nation to anyone looking to replace their windows. The entire experience was positive from the initial sales meeting to the installation. The sales person was very knowledgeable about the product and explained in detail the differences in the products. The installation team was courteous, professional, and hard working. They worked the entire time here and did a thorough cleaning before leaving.

The sales person was very nice easy to work with. He came to my house after my working hours which was nice.
After the contract was signed and the next person was scheduled to measure my windows I had to take a half of my day off. The windows were ready in 6 weeks. When the installation workers came they didn't want to put the windows in because it was supposed to rain at noon. Considering how much rain we had this year I was wondering if they worked at all this spring. I told them that I would have to take another day off and the weather is never guaranteed. I did asked them to start to work and we will see how the weather will play. The weather was fine. The problem was that some of the windows were measured wrong and they didn't have enough trim for the outside of the windows.
Few days later I got a phone call that someone will come to my house to measure my windows again.
I had to take another half day off to meet the person at my house.
This time I was told that the windows are too big but they have someone who can install them and it would work.
Few weeks later I had to take another half day off to meet the installer. The installer placed the too big of a windows, but he told me that the trim is special order and that he doesn't have it. He will call the shop and order it.
This was over month ago and I never heard from them. I contacted the sales person to find out where we are will the trim but no luck as of now.
This could be all prevent if the first person would take correct measurements and order the custom trim.
Lots of people who don't know what they are doing. The installation doesn't look that great neither. I think that I could do better job with the sealant around my windows. I regret that I chose this company when there is such a big competition out there.
So three months later my windows are still dirty and not finished.

One thing fixed but had to make another appointment so they can rip out the whole door and put it back in again because it was never installed right in the first place. These are supposed to be the best installers installing the best products. They sure charged me enough for them. I wish I could be writing a review that everything was great and done right the very first time but my time is being wasted every time they come out to constantly fix their products that were made to fit my house. They could refund me for the inconvenience I'm constantly going through. The only thing positive I do have to say is every installer that has been working on my house has been courteous, respectful of my property and cleans up any mess. I don't think any issue is their fault or lack of experience but something is wrong somewhere and this company guarantees it'll get fixed but doesn't understand my time is valuable and have better things to do with my off days then watch my door being attempted to be fixed again and again over and over.

Arrived when expected. Very respectfull and professional. Quality products and install. Brock and his crew did a great job cleaning up after themselves.

Brad set up our repair appointment the day before he came out and he was right on time. He took the time to explain the problem and fixed the windows within 20 minutes. Very personable.

Everything went smoothly, and Window Nation kept me updated throughout the entire process