Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more
Company replied
Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... See more
Company replied
Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more
Company replied
Company details
Why Window Nation is the best choice
Written by the company
- Energy Efficiency
- Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
- Expert Installation
- New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
- Styles and Colors
- Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
- Lifetime Warranty
- Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.
Our Mission
Solve problems by installing solutions.
At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.
Contact info
Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States
- 216-464-4141
Window Nation
4.5
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tony installed the beautiful windows expertly
Tony installed the windows expertly. He was careful about my plants below the windows. He was very neat and protective of my house. The windows are very clear and match the other exterior trim of the house. I look forward to Monday, when the caulking will be dry and I can actually open the windows.
26 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the installation was expertly done and that care was taken with your home and plants. We appreciate your positive feedback on the window clarity and trim matching. We hope you enjoy opening them soon!
They get the job done the way you wanted
Guys did a wonderful job installing clean up and friendly showing details while installing windows
25 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that you had a wonderful experience with our team. We appreciate you mentioning their friendliness and attention to detail.
The whole process was great
The whole process was great, from the salesman to the install. The windows came in earlier then expected. The windows look great.
21 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that you had a great experience with the entire process! It's wonderful that the windows arrived early and look amazing. Thank you for your positive feedback.
Reply from Window Nation - Cleveland
We're glad our tech was efficient. Thanks for your feedback; it means a lot to us and our team members who work hard.
The workers were friendly and job site…
The workers were friendly and job site cleaned up properly. But, I had 4 windows installed by another company and it took 1 man 7 hours with the same outcome. Your company took 3 guys the same time to install 5 windows. Did not seem as competent as the other company. Also did not like the look as much as the other company All in all it was fine just not a 5 star review. Honestly, will be doing the upstairs with the other company. Less expensive and install went smoother.
25 September 2025
Reply from Window Nation - Cleveland
We appreciate your feedback and are glad the job site was cleaned and the workers were friendly. We're sorry the installation and appearance didn't meet your expectations, and that it wasn't a five-star experience. We'll use this to improve our services.
Reply from Window Nation - Cleveland
We're glad you enjoyed your experience with our crew! It's great to know they kept you informed and focused on quality. Thanks for your feedback.
Good install experience
Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respectful of property, covering the floor and furniture left in rooms to minimize any damage or debris. Everything went well with minimal touch ups needed afterwards.
24 September 2025
Reply from Window Nation - Cleveland
We're happy to hear about your positive installation experience! It's great that the crew was respectful of your property and answered your questions. We appreciate your feedback on the minimal touch-ups needed.
Didn't have to wait to long for the…
Didn't have to wait to long for the windows to come in, when they came to replace they were faster than id thought it would be.
22 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the window installation process was completed promptly and efficiently. Thank you for sharing your positive experience with us!
installation
the workers were very helpful and cleaned up after the windows were put in. They also helped with taking down blinds I couldn't reach.
22 September 2025
Reply from Window Nation - Cleveland
We're glad the workers were helpful during the window installation and cleanup. We appreciate that they assisted with removing your blinds. Thank you for your positive feedback!
The guys showed up right on time
The guys showed up right on time. Wasted no time removing all the old windows and installing the new ones.
They double checked all the windows to be replaced. They did exactly what the salesman said they would do, I was impressed with the outside window trim work. They did a great job.
21 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the team was punctual and efficient with the window replacement. It's great to know the work met your expectations and that you were impressed with the trim. Thank you for your positive feedback!
Tony our installer
Tony our installer. He has a first class personality as well as a professional installer.
Window nation are very unique in customer service; very pleasant and knowledgeable.
Our windows look great!
18 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that you had a great experience with our installer! We appreciate your recognition of our unique customer service and are glad you are enjoying your new windows.
The installation went flawless and the…
The installation went flawless and the one guy was done with the job in about 6 hours and everything looks amazing.
15 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the installation was flawless and completed efficiently! We appreciate you letting us know everything looks amazing. Thanks for your feedback!
It was done professionally
It was done professionally. There is a hole in the screen and a crack in my wall in the bedroom from the installer taking the old window out.
17 September 2025
Reply from Window Nation - Cleveland
We appreciate your feedback. We regret to hear about the screen damage and the wall crack during the window removal. We'll review this to prevent future issues.
The installation went seamlessly and…
The installation went seamlessly and the installers were wonderful.
16 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that your installation was seamless, and our installers were wonderful! Thank you for your positive feedback; we appreciate it.
Excellent installer
The installer arrived on time, was very friendly and professional. He did an excellent job of diagnosing and fixing an issue when the screens he was installing didn't fit well.
11 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the installer was friendly and professional! We appreciate your feedback regarding the diagnosis and resolution of the screen fitting issue. Thanks for sharing your positive experience.
Installation was quick and professional.
11 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that the installation was quick and professional. Thank you for your positive feedback!
Window Nation one of the Best!
Windows came in before estimated date and were installed earlier than expected. Which was great, because we were worried with cooler days upon us. The installers were great and very knowledgeable, and professional. Plan on doing more in the future, very happy we chose Window Nation.
8 September 2025
Reply from Window Nation - Cleveland
We're happy to hear that your windows arrived and were installed ahead of schedule. We appreciate your kind words regarding our installation team's knowledge and professionalism. Thank you for choosing us, and we look forward to working with you again!
Lieing salseman!!!
Your salesman is a bigger liar than any used car salesman I have ever met!!! Not only was the kitchen window broken when the installers came to the house after waiting 4 months but also when the installers came back after the 4 months he brought the wrong size window and I had to wait another 4 months. When I called the salesman he told me that once he sells the windows he is finished with the account and I should call the company. I will NEVER recommend window nation to anyone, even my enemies! Michael J. Drumgoole, 20391 Lake Rd, Rocky River, Ohio 44116
11 September 2025
Reply from Window Nation - Cleveland
We appreciate you bringing this to our attention. We're very sorry to hear about the issues with the broken window, incorrect size, and the delay. We'll look into what happened with the installation and communication. Thank you for your feedback.
Salesman and installers were real nice.
8 September 2025
Reply from Window Nation - Cleveland
We're glad you found our team nice and helpful during the sales and installation process. Thank you for your feedback!
Excellent communication
Excellent communication. Fast excellent work! No no sense professional crew.
11 September 2025
Reply from Window Nation - Cleveland
We're glad you enjoyed your experience! It is wonderful to know our crew provided fast, excellent work and communication. Thank you for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.