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Window Nation - Cleveland Reviews 

335
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more

Company replied

Rated 5 out of 5 stars

Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... See more

Company replied

Rated 5 out of 5 stars

Installation was flawless. Installers were meticulous, professional and left the work areas spotless. Windows fit like a glove! Outside noise practically gone while insulating factor is very high.

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

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Company details

  1. Window installation service
  2. Construction company
  3. Door supplier
  4. PVC windows supplier
  5. Window supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

335 reviews

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4.5

All reviews

(335)

3,882 reviews in the last 12 months

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Rated 5 out of 5 stars

The right choice for windows

Excellent communication through the whole process. From sales to installation the entire team was professional, knowledgeable and understanding of my needs and budget for the project.

5 November 2025
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Reply from Window Nation - Cleveland

We're happy to hear the team was professional, knowledgeable, and understanding of your needs and budget. It's great that you experienced excellent communication throughout the whole process.

Rated 5 out of 5 stars

Installation

The crew were professional, helpful and informative. Showed me the use and care of the windows. They cleaned up after themselves. Took care to put down plastic. I am very happy with my experience and would use them again!

3 November 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the crew was professional, helpful, and informative. It's great to know they showed you the use and care of the windows and cleaned up after themselves. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent customer service!

Our windows were installed in the early 2006, but the security guards were beginning to malfunction, so I called to ask if someone could replace them. A rep came out and replaced the guards we had, checked the guards on the other windows, checked each window to be sure it moved up and down correctly. He was incredibly thorough, professional, friendly, and helpful.

4 November 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the representative was thorough, professional, friendly, and helpful while replacing your window security guards and ensuring everything was working correctly. We appreciate your positive feedback.

Rated 5 out of 5 stars
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Reply from Window Nation - Cleveland

We're glad you enjoyed your experience! Thank you for sharing your positive feedback with our team.

Rated 2 out of 5 stars

The technician ruined the cladding on 2…

The technician ruined the cladding on 2 windows with a heat gun
We were told they would replace both windows and later called to tell us the warranty from Regency Windows who installed the windows and then were purchased by window nation would honor the warranty. We purchased the remaining windows from window nation because of the promised warranty
Next we were told a manager would get back with us and there has been no followup

3 November 2025
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Reply from Window Nation - Cleveland

We regret to hear about the cladding damage and the warranty issue. We apologize for the lack of follow-up. We'll look into this situation and work to ensure better communication moving forward. Thanks for your feedback.

Rated 5 out of 5 stars

On time and neat.

On time and neat.

31 October 2025
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Reply from Window Nation - Cleveland

We're happy our service met your expectations. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

My installers were very professional.

The installers were professional and courteous. My windows look great. My installers did a excellent job cleaning up the debris.

2 November 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installers were professional and courteous! We appreciate you mentioning the excellent cleanup and that your windows look great.

Rated 5 out of 5 stars

The professionalism

The professionalism, installation, follow up after windows were installed, polite and courteous. We are very happy with our choice to go with Window Nation at this time.

31 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the team's professionalism and installation met your expectations. We appreciate you choosing us and thank you for your positive feedback!

Rated 5 out of 5 stars

they were on time

they were on time. very polite and professional

30 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a positive experience with our team. Thank you for your kind words about our service!

Rated 5 out of 5 stars

Great Company, Great service

From the moment we called Window Nation to meeting with our Salesmen David Larussa and picking out the best windows that fit our need and budget. The installation of our windows has been easy and no issues. Window Nation kept us updated on the time frame on our windows being installed. They stayed right on schedule. I would like to say the windows installers were great. They were here on time, they were fast and did a terrific job. They were polite, friendly and didn’t mind me asking a few questions while they worked. They cleaned up afterwards to the point you wouldn’t know they had been here. I love my new windows. Thank you all for a terrific job from sales team to the installers. I highly recommend Windows Nation!

29 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a wonderful experience, from the initial call to the final installation. It's great to know that our team met your needs and budget, kept you informed, and provided a smooth installation. We appreciate you recommending us!

Rated 3 out of 5 stars

Had trouble trying to get a hold of…

Had trouble trying to get a hold of someone to fix my window. Couldn't really hear what they were saying. Their windows are of good quality.

16 July 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are sorry you had trouble reaching us and experienced communication issues. We're glad you find our windows of good quality. We'll review our communication process.

Rated 3 out of 5 stars

Wasn't shown proper way to close…

Wasn't shown proper way to close windows..just noticed a piece of wood was left in the frame of my window..how tacky..not satisfied at all

28 October 2025
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Reply from Window Nation - Cleveland

We regret that the window operation and wood piece affected your satisfaction. We appreciate your feedback and will review our installation process to prevent similar issues.

Rated 5 out of 5 stars

Good service

Good job thanks.

28 October 2025
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Reply from Window Nation - Cleveland

Thank you for your kind words and this wonderful review!

Rated 5 out of 5 stars

Happy Customer!

From start to finish every technician, manager and customer service person I spoke with was very nice and knowledgeable to work with. The crew that came to install the windows were efficient and very great to work with! On time and the job was finished in the same day as stated to me. Overall a very satisfied customer with Window Nation!

22 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that every person you spoke with was nice and knowledgeable! It's great to know that the installation crew was efficient and great to work with. We appreciate your positive feedback and are glad you're a satisfied customer!

Rated 1 out of 5 stars

Terrible

Terrible. Inefficient

24 October 2025
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Reply from Window Nation - Cleveland

Thank you for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 5 out of 5 stars

Super nice crew

Super nice crew, very punctual and polite. Explained the process, cleaned everything up when done and were just overall awesome! The windows and sliding door look amazing!

23 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our crew was punctual, polite, and thorough! It's great to know they explained the process well and left your windows sparkling. Thank you for your awesome feedback!

Rated 5 out of 5 stars

10 years after installing my sliding…

10 years after installing my sliding door they fixed the trim and the screen door. Everything now looks and functions like new. Oh, and it was free!!

24 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that we could restore your sliding door and screen door to their original condition after ten years! Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Window Nation Honored their Warrenty

Window Nation was tasked with applying new siding to our home. The siding in the dormer area came completely off and in several areas it began to slide. Window nation came out and attached/replaced several pieces. Do to the delay in supplies they were not able to complete the work. As soon as the supplies are in we are assured that they will complete the job. The technicians were very nice and professional. They explained the process before they started and went over the work after they were finished. They even addressed some areas we did not see. We look forward to the completion of the job.

14 October 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your experience. We're glad the technicians were professional and thorough while addressing your siding. We regret the delay due to supply issues and will finish the job as soon as possible. We look forward to completing the work for you.

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