Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more
Company replied

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Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more
Company replied
Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... See more
Company replied
Installation was flawless. Installers were meticulous, professional and left the work areas spotless. Windows fit like a glove! Outside noise practically gone while insulating factor is very high.
Company replied
Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more
Company replied
Written by the company
Solve problems by installing solutions.
Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

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Excellent communication through the whole process. From sales to installation the entire team was professional, knowledgeable and understanding of my needs and budget for the project.

Reply from Window Nation - Cleveland
The crew were professional, helpful and informative. Showed me the use and care of the windows. They cleaned up after themselves. Took care to put down plastic. I am very happy with my experience and would use them again!

Reply from Window Nation - Cleveland
Our windows were installed in the early 2006, but the security guards were beginning to malfunction, so I called to ask if someone could replace them. A rep came out and replaced the guards we had, checked the guards on the other windows, checked each window to be sure it moved up and down correctly. He was incredibly thorough, professional, friendly, and helpful.

Reply from Window Nation - Cleveland
The technician ruined the cladding on 2 windows with a heat gun
We were told they would replace both windows and later called to tell us the warranty from Regency Windows who installed the windows and then were purchased by window nation would honor the warranty. We purchased the remaining windows from window nation because of the promised warranty
Next we were told a manager would get back with us and there has been no followup

Reply from Window Nation - Cleveland
The installers were professional and courteous. My windows look great. My installers did a excellent job cleaning up the debris.

Reply from Window Nation - Cleveland
The professionalism, installation, follow up after windows were installed, polite and courteous. We are very happy with our choice to go with Window Nation at this time.

Reply from Window Nation - Cleveland

Reply from Window Nation - Cleveland
From the moment we called Window Nation to meeting with our Salesmen David Larussa and picking out the best windows that fit our need and budget. The installation of our windows has been easy and no issues. Window Nation kept us updated on the time frame on our windows being installed. They stayed right on schedule. I would like to say the windows installers were great. They were here on time, they were fast and did a terrific job. They were polite, friendly and didn’t mind me asking a few questions while they worked. They cleaned up afterwards to the point you wouldn’t know they had been here. I love my new windows. Thank you all for a terrific job from sales team to the installers. I highly recommend Windows Nation!

Reply from Window Nation - Cleveland
Had trouble trying to get a hold of someone to fix my window. Couldn't really hear what they were saying. Their windows are of good quality.

Reply from Window Nation - Cleveland
Wasn't shown proper way to close windows..just noticed a piece of wood was left in the frame of my window..how tacky..not satisfied at all

Reply from Window Nation - Cleveland
From start to finish every technician, manager and customer service person I spoke with was very nice and knowledgeable to work with. The crew that came to install the windows were efficient and very great to work with! On time and the job was finished in the same day as stated to me. Overall a very satisfied customer with Window Nation!

Reply from Window Nation - Cleveland
Super nice crew, very punctual and polite. Explained the process, cleaned everything up when done and were just overall awesome! The windows and sliding door look amazing!

Reply from Window Nation - Cleveland
10 years after installing my sliding door they fixed the trim and the screen door. Everything now looks and functions like new. Oh, and it was free!!

Reply from Window Nation - Cleveland
Window Nation was tasked with applying new siding to our home. The siding in the dormer area came completely off and in several areas it began to slide. Window nation came out and attached/replaced several pieces. Do to the delay in supplies they were not able to complete the work. As soon as the supplies are in we are assured that they will complete the job. The technicians were very nice and professional. They explained the process before they started and went over the work after they were finished. They even addressed some areas we did not see. We look forward to the completion of the job.

Reply from Window Nation - Cleveland
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