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Window Nation - Cleveland Reviews 

331
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... See more

Company replied

Rated 5 out of 5 stars

Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... See more

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

Company replied

Rated 5 out of 5 stars

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more

Company replied


Company details

  1. Window installation service
  2. Construction company
  3. Door supplier
  4. PVC windows supplier
  5. Window supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

331 reviews

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4.5

All reviews

(331)

3,829 reviews in the last 12 months

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Rated 5 out of 5 stars

All my windows were done

All my windows were done. 3 diff times. This last time 2 attic windows. These two guys did everything to protect my home. Windows were installed in a timely fashion. And when they were done. They passed sweeper on everything in their path and More!!!!
The two guys were clean cut, gentlemen, courteous. They both deserve a raise.
This is not a review to encourage you. It’s not fake.
I have a clean home and expect nothing but the best performance and I GOT JUST THAT!!!!!!

8 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the attic window installation met your expectations. It's great to know the team protected your home and acted professionally. We appreciate your feedback!

Rated 5 out of 5 stars

From start to finish I was informed of…

From start to finish I was informed of the status of my order and who to call with any questions. The work crew was hard-working, organized and easy to be around.

9 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you were well-informed about your order's status and that our team was efficient and pleasant. Thank you for your positive feedback!

Rated 1 out of 5 stars

The technician was no problem

The technician was no problem. On time, friendly, tried to fix the problem. Not his problem the product and the original installation was very poor. I will never engage Window Nation to do any further work regarding the installation of windows. They originally installed the wrong size patio sliding door, now the window doesn't lock. You would think the building moved away from the original lock position. A new window. I had better service with jackleg windows installed on another house location, never any problems. This is very disturbing being 73 years of age and I live on the ground floor. I do not feel safe!

10 October 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and time. We regret the issues with the patio door and window lock, especially considering your safety concerns. We're addressing the installation problems and will review your case to prevent similar situations.

Rated 5 out of 5 stars

Quality windows

Quality windows. Everything was explained well. The install crew took their time and showed me each step in the process. Clean up afterwards was thorough.

10 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you are enjoying the quality windows. It's great to know the installation process was thoroughly explained and the cleanup was satisfactory. Thanks!

Rated 5 out of 5 stars

Friendly knowledgeable and clean after…

Friendly knowledgeable and clean after done

10 October 2025
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Reply from Window Nation - Cleveland

We're glad you appreciated our team's knowledge and cleanliness. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

I do love my new windows

9 September 2025
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Reply from Window Nation - Cleveland

We're happy you love the new windows. Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

1Excellent Job

1. They were on time.

2. Friendly, but professional.

3. Answered my questions.

4. Finished when they stated.

6 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team was punctual, professional, and helpful, and completed the work on schedule. Thank you for your positive feedback!

Rated 5 out of 5 stars

professional

every one from sales to installation was very professional
cleaned up after the job

9 October 2025
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Reply from Window Nation - Cleveland

We appreciate your positive feedback! We're happy to hear that our team provided professional service and maintained cleanliness during the installation.

Rated 5 out of 5 stars

Crew was very nice

Crew was very nice. Quick taking old windows out and putting new windows installed. Clean up before and afterwards

22 September 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had such a positive experience with our team! It's great to know that you were pleased with the quick window installation and cleanup. Thank you!

Rated 5 out of 5 stars

the guys were on time and professional

the guys were on time and professional. they even washed the windows when completed. the family was very happy! thank you

8 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team's punctuality and professionalism made your family happy, and we appreciate you mentioning the window cleaning. Thank you!

Rated 5 out of 5 stars

Overall very good expierence

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during and after so we could better prepare. Quality of windows, detailed tear out and install of new windows was done very well. Wish there was less wear and tear on current trim being left in but we already knew we would have some patch work based on the new windows but now we have some more. Overall, highly recommend Window Nation.

8 October 2025
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Reply from Window Nation - Cleveland

We're glad you had a very good experience and that all your questions were answered during your window and patio door project. We appreciate your recommendation, and we're happy the quality and installation met your expectations.

Rated 5 out of 5 stars

The crew did a great job…

The crew did a great job installing our windows. They worked quickly and in an orderly fashion. Our house is old and not easy to work on. They did extra to insure a leak free window install. We were very pleased, and the city inspector also commented on the great job!
Thanks Guys!
Nancy Anthony

2 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the window installation went smoothly! It's great to know that our crew's efficiency and attention to detail ensured a leak-free result, especially with the challenges of an older home. We appreciate your positive feedback and the inspector's comments!

Rated 4 out of 5 stars

Installation was fairly good

Installation was fairly good. Too early to tell about quality, durability, and temperature performance.

3 October 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are glad the installation went well. We value your insights regarding quality, durability, and temperature performance.

Rated 5 out of 5 stars

the workers kept working all day

the workers kept working all day, but they didn't show me how to take them out to clean them if needed

3 October 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback. We are happy the workers were diligent. We regret not showing you the cleaning process and will strive to improve our service.

Rated 5 out of 5 stars

No more Window worries.

The "Cold Caller", "Salesman", "Precision Measurer", "Installation Crew", and "Office Staff" were well trained and courteous.
The Window Nation "Forever Warranty" gave me peace of mind, very important!

1 October 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your experiences with us. It's great to hear that our team was well-trained and courteous. We're glad that our warranty provides you peace of mind!

Rated 2 out of 5 stars

They sent only one man to put in…

They sent only one man to put in windows 8 large windows. then towards the end here comes 4 more. they made a large dent in the dry wall. they didn't have all the screens. tore up some wood around window left some mess we cleaned up. Ryan said the finance would be 18 months interest free and 10.99. well come to find out that company said they never had that its 23.99 interest. also at that time we bought a whole house of windows. so we should have got a front door free. but Ryan said he would make us a door but charge us between 3000. to 6000. but not on this?

1 October 2025
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Reply from Window Nation - Cleveland

We appreciate you bringing these issues to our attention. We're sorry to hear about the installation challenges, the drywall damage, missing screens, and the discrepancies with the agreed-upon financing terms. We'll review these concerns and work to prevent similar situations. Thank you for your feedback.

Rated 5 out of 5 stars

Great service

3 October 2025
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Reply from Window Nation - Cleveland

Window Nation Wonderful! Thank you for the feedback.

Rated 5 out of 5 stars

Friendly installers and neat job

Friendly installers and neat job. Good company to deal with.

1 October 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our installers were friendly and respected your property. We appreciate your positive feedback about our company!

Rated 5 out of 5 stars

Excellent experience

Team was extremely prompt, professional, respectful, and quick!

3 October 2025
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Reply from Window Nation - Cleveland

We appreciate you taking the time to share your positive experience with our team! We're glad you were impressed with their service.

Rated 4 out of 5 stars

Good experience.

Dre (salesman) was very professional and personable. Communication was excellent. We knew what was happening every step of the way.
Rory (installer) was very professional and knowledgeable.

30 September 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the sales and installation experience was professional and communicative. We appreciate your feedback and are glad you enjoyed your experience.

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