Windscribe Reviews 13,143

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 903 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, reliability, and ease of use, often highlighting it as superior to other options. Many appreciate the well-designed app and its robust privacy features, making it simple to navigate even for beginners. The customer service, particularly the automated assistant Garry, is frequently mentioned for being helpful and efficient in resolving issues and providing information. However, some people mentioned occasional difficulties with the app after updates or with specific browser plugins crashing. A few other people also felt that while the automated support is good, human support can be less effective or even sarcastic, and that reconnecting sometimes requires multiple attempts.

What people talk about most

User experience

Customers had positive experiences with user experience, often describing it as reliable, simple to use, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, reliable,... See more

Application

Consumers find the app to be positive, with many reviewers praising its ease of use and effective... See more

Product

People report positive experiences with the product, with many reviewers calling it the "best VPN ever" and... See more

Customer service

Users describe positive interactions with customer service, often highlighting fast responses and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just save yourself the headache and use these guys. No BS marketing, podcast sponsorships, etc. just straight up legit, secure, fast, connections. Awesome features and service from a company with a tr... See more

Rated 5 out of 5 stars

I was facing problems in accessing one particular site and Gary spent considerable time in resolving the issues involved - almost four hours. This is something unimaginable in this world of crowded s... See more

Rated 5 out of 5 stars

I had a problem with my windscribe app after updating so contacted them. Garrie was my helper and was patient & extremely helpful as we kept coming up against issues but he persisted with finding solu... See more

Rated 5 out of 5 stars

Garry the Bot is a joy - no ambiguous answers just straightforward helpful advice on solving my problem. Can't praise the service highly enough and better sense of humour than most people I know!


Company details

  1. VPN Service
  2. Internet Service Provider

Written by the company

Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13k reviews

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Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Got a refund, trustworthy company

I signed up for Windscribe but I was confused about a particular service they offer, when I realized it after I asked the chatbot if I can have a refund and it sent me to a human. Since I didn't even use any data on my account I got a refund the same day. If I ever need VPN services in the future I will use Windscribe again because I know they are trustworthy!

8 April 2026
Unprompted review
Rated 4 out of 5 stars

I've been using winscribe pro for about…

I've been using winscribe pro for about a year but I've switched. It's good don't get me wrong, it's easy to use, it offers many services that other providers just cant offer at this price range, and a good amount of servers, and the devs got an unmatched sense of humour, but personally the speed is what killed it for me. I do not use most of the extras the service offers, but maybe you will. It's still a great service!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Not your average VPN

This provider has many advantages. But I want to focus on what I consider to be the most important one, which perfectly characterizes this provider as a whole.

I live in Russia, so if you haven't heard about the state of the internet there, I'll explain. The war on VPNs has been going on for years, hundreds of billions of rubles have been invested in censorship systems, and we've already surpassed China and are approaching North Korea in terms of blocking. Every byte passes through government DPI, everything you transmit and receive from the internet is stored for three years for analysis, the Russian DNS revokes addresses of undesirable websites, and Russian apps begin spying on you directly on your devices, reporting installed VPN clients and their exit IPs for subsequent blocking.

I've been using Windscribe for about nine years, since the beginning of all this. With each new wave of blocking, the internet suffered, and the government didn't consider the collateral damage. Banks and communications channels were hit, businesses lost profits, and users lost contact with loved ones. Windscribe was blocked, but it rose again, continually finding ways to circumvent new, increasingly sophisticated blocking methods. And it continues to do so to this day. It's one of the few VPN providers that has invested so much effort in the fight for freedom of speech.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Pretty good free version.

The free version is pretty good and user-friendly—it makes you want to explore further. Since money’s tight right now, I’m sticking with the free version, but as soon as I can, I’m upgrading.
One more thing: if you’re having trouble or don’t quite get the interface… Garry’s here: the funniest chatbot on the entire internet—his humor had me in stitches… it’s a nice pick-me-up during these gloomy times.

3 April 2026
Unprompted review
Rated 4 out of 5 stars

Very good VPN

On the whole I am very pleased with Windscribe. Their support is excellent, but there are still a couple of channels I can’t receive.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Being using Windscribe now can’t say…

Being using Windscribe now can’t say maybe 4 years no matter I always find my way back home
I like a prodigal son. Ain’t joking no matter how other vpns I used I always find my way back here I love it
Can’t remember what dates exactly but I think 2019 when I got my 6s plus

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing chatbot

First time ever seeing such a responsive chatbot. Every answer was right on the question, it was a clear and useful answer. Nothing more to add, 10/10.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

10 Years Strong and Still Going — Windscribe Rocks

Windscribe actually delivers what other VPNs only promise. I use it on my PC, phone, and even my Apple TV. It is easy to use. The 10 Gbps connections are beasts; my poor computer is the real bottleneck:). Easy setup, no weird limits. The AI support (named Garry) works very good, with straight talk, solutions and he has humor. Couldn’t be happier with it.

1 April 2026
Unprompted review

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