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Winedealdirect Reviews 

548
•
TrustScore 4.5 out of 5

4.5

Wine shop
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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of wines, often finding unique products at very competitive prices. Many people highlight the ease of ordering and the overall great service, with most orders arriving quickly and well-packaged, making their experience smooth. However, some customers also noted occasional issues with delivery, mentioning orders that were slow to arrive or experienced delays, sometimes due to carrier problems or being lost. A few people felt they had to allow a little longer for their items to be delivered.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find the product selection to be excellent, offering sophisticated wines not readily available... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the excellent... See more

Price

Customers had positive experiences with price, consistently finding products at competitive and reasonable... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

I wanted a particular sparkling wine and winedealsdirect not only stocked it, but were the best priced per bottle by far. And with a free and quick delivery as promised how do you get a better service... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more

Rated 5 out of 5 stars

Our first order with Wine Deals Direct and a very positive result. I actually phoned with a query and the chap rang me back at 8pm that evening to help. Our delivery was yesterday with FED-EX, I was... See more

Company details

  1. Wine shop
  2. Alcohol Store
  3. Wine club

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(548)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good wine and a fantastic price

Good wine and a fantastic price, delivered when said and very well packaged.
Have shopped here a couple of times with no issues.
Highly recommended

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Ordered on Sunday. Delivered on Friday by FedEx as emailed. No problems. Admit I was concerned because of some reviews, but no 'first class service'

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Communication was good

Communication was good. Telephone calls returned. Delivered within time frame and kept informed. I have used this company several times. Always good service and fair priced

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Re ordered my usual wine and then sat…

Re ordered my usual wine and then sat back and waited for it to be delivered. An easy process no nasty surprises , the wine is always superbly packaged with loads of bubble wrap and tape so no worries in that department. I am very pleased with the service they provide and shall be ordering again as soon as I am down to my last few bottles

4 October 2024
Unprompted review
Rated 5 out of 5 stars

After ordering I received a order…

After ordering I received a order confirmation email. Then after a couple of days I checked trustpilot out of curiosity and it worried me that they only had 2.3⭐. I needn't have worried. My wine arrived in 4 days from ordering and was in perfect condition.
I will use again in the future.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on Monday and my items arrived on Friday as promised. Was a little not sure about buying from this website, but received an email reply and phone call from one of the guys and he assured me that delivery will be within few days.
Thank you. Will definitely order again.👍

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Clear concise website and

Clear concise website and. Great selection of wines and fantastic value for money.
Wine arrived promptly.
Would definitely recommend if you want to purchase good wine at an excellent price.

7 August 2024
Unprompted review

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