No fault of Wine drops but delivery failed in which Winedrops dealt with it fairly. Courier says they tried to deliver but there was no sign of him / her on our security cameras on and after the date... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good customer service, even overnight! Joan Joh was most helpful in sorting out my account so I could see my purchases more clearly. Great offers… haven’t received or tasted the wines yet, but all are... See more
Was wary signing up as other wine clubs we have ended up with wine getting delivered monthly. Process explained fully and you only get what you want to buy, so no deliveries if you forget to cancel.... See more
Prompt delivery of wines and all have been good. Recent delivery only one box delivered with an email suggesting damage to the other box. Edicel from wine drops was very responsive to an email from my... See more
Company details
Written by the company
We're the wine club that saves you up to 80% on your favourites. We cut out the middleman, going direct to the winemaker to get your the best prices.
Contact info
United Kingdom
- jonny@winedrops.co.uk
- winedrops.com
4.3
Excellent
18K reviews
Replied to 43% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and not had a bad bottle yet
4 April 2026
Unprompted review
Have dealt with the customer care team…
Have dealt with the customer care team especially Micheal and have found him and team to be processional, efficient and dealt with all matter in a timely manner
29 April 2026
Unprompted review
Brilliant idea for buying wine
Brilliant idea for buying wine - convenient and very cost effective!
29 April 2026
Unprompted review
Only a few months into my membership
Only a few months into my membership, so still trying out the service but so far so good
29 April 2026
Unprompted review
Always good wines at great value
29 April 2026
Unprompted review
Great selection and super prices and a…
Great selection and super prices and a quick delivery. Have purchased many times with no problems.
27 April 2026
Unprompted review
Some great wines at good prices…
Some great wines at good prices especially the declassified wines although the app can be temperamental
29 April 2026
Unprompted review
Knowledgeable help and super selection…
Knowledgeable help and super selection of wines. Reliably delivered…
29 April 2026
Unprompted review
Knockout Wine Did What You Said It Would
The wine was incredibly special as your add did say,good that a company like your does deliver on what you promised,I would urge people who have tried your service to do so immediately.
Keep up your honest approach
Cheers to all
Lawrence
29 April 2026
Unprompted review
How to find new experiences.
A new member and I am exploring the site with a view to trying new wines. So far so good. No bad experiences and nearly every new bottle tried has been good. It’s a great way to find good wines that are new to you.
29 April 2026
Unprompted review
Great service and quality wine.
Lovely, quality wine and efficient service. Once you get used to the process, it’s pretty easy to order and you always get it your order quickly. Bottoms up! :)
6 April 2026
Unprompted review
You do not respond to my emails as a…
You do not respond to my emails as a member of Winedrops
17 April 2026
Unprompted review
Reply from Winedrops
Hi! Thanks for the heads-up. We can see you’ve already been in touch with our team, and we are currently tracking your concern under your existing support ticket.
We’re working hard to get this resolved for you, and we’ll continue to provide all updates directly through that email thread to keep everything in one place. If you have any new info to add, just hit 'reply' to our last message - we’re on it!
Great company to work with
Great company to work with, been very impressed with the quality and price of the wines provided. Super quick delivery is good, plus you can buy gradually then deliver in bulk to reduce postage cost.
22 April 2026
Unprompted review
Excellent Service
Glenda Poblete at Winedrops has been exceptionally helpful recently whilst I was trying to arrange selection of wines for an event I am hosting - 10/10!
28 April 2026
Unprompted review
Went to family lunch and took some of…
Went to family lunch and took some of your wine. Really impressed everyone, didn't ask for feedback but everyone commented.
26 April 2026
Unprompted review
Quick friendly response and fixed…
Quick friendly response and fixed issues quickly with my order.
29 April 2026
Unprompted review
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