A casa dos vinhos  Reviews 

clear communication and wine received in good condition

The delivery date on website was not correct but i received perfect protected package after 3 weeks to my door in belgium.

So next time i know i will have to order sooner.

Very bad communication
Enormous delay

Delivery time was 3-10 days. After 14 days I tried to get in touch. After 21 days I notified PayPal that there was no delivery an I'm not able to get in touch with the shop. PayPal handled the issue and I got my money back.
Over 35 days later I get the delivery notification. Now what to do?

Usually we are very happy with Winehouse Portugal but this time it took very long time to process the order and I got no answers when I asked about it in the chat. I hope this is just this time.

Complete scam. Ordered €400 of wine. Received an order confirmation, then nothing. No response to emails, website chat, or WhatsApp (even though they are obviously reading the messages). Avoid

Fast! Good!

If you order give a reply and if you are delayed please inform the customer.

I got the wines in two weeks so that's oke

Great buying experience, everything went smoothly. Was contacted by customer service about a change in the vintage, and this was sorted quickly with a discount.

I made an order 02/15/2025, few days after that I didn't see any movement of my order. I've written to chat and e.mail clients@winehouseportugal .com , but didn't recieve any answer. I'm dissapointed.

I order my wine on the first of februari and I am still waiting.
Igot answer on my questions, no problem. The blend I order was not longer available. In stead of 2021 I could have the blend of 2023.
The prices are verry nice, even with the shipping include.
Willy Belgium

It took only 10 days from placing the order to receiving the package. Well done! And, of course, the wines are good.

Wine arrived very quickly brilliant service thanks

Although we had to wait several weeks, we received our portwines. Very well packt and in a good condition. Thank a lot.

The wine arrived finally intact, but for the first weeks it Wass impossible to reach the company by phone or email. Initial feeling was that this was a scam. Will never buy agaiN.

Very difficult to get contact and information also very slow

Unfortunately, my order took over a month to reach me, even though I paid almost £60 for shipping. That said, the wine was very cheap and is lovely.

I still don’t have my wine. No one from this company will respond to me. I have no tracking information to get a hold of the shipping company.

The wine is perfect and the delivery quick.
The webstore is absolutely reliable. My first order took quite some time te be delivered, but the wine was out of stock and I received the new season a couple of weeks later. Communication is not the strength of the webstore but you get the Portuguese wijn you were searching for.