Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine shop

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Rapid delivery and fantastic safe packaging! Will be ordering more!

1 July 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Dylan! We really appreciate your feedback and are delighted everything went smoothly. Looking forward to helping you again soon. All the best, Alessandra

Rated 5 out of 5 stars

Fantastic gift arrived well packaged…

Fantastic gift arrived well packaged great that import taxes were explained at point of purchase so no surprises will definitely buy again

4 July 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for sharing your experience Tracy! We're glad the gift met your expectations and that our transparency regarding import taxes was helpful. All the best, Alessandra

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Ordered Sunday came Wednesday ( 2 days earlier than quoted), well packaged, the only thing I could ask for would be Loyalty discount on my next order (25% off would be good ;) )

30 June 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks for your feedback garry! We're happy to hear your order arrived ahead of schedule and in great condition. We appreciate your suggestion about a loyalty discount, we’ll keep in mind :) Best wishes, Alessandra

Rated 5 out of 5 stars

Great service, delivery & wines

Great service, great delivery , the wines I purchased we lovely so ordered again . Thanks for keeping Lanzarote alive in our hearts whilst we are not there

5 June 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you so much for your lovely review!
It means a lot to us to help keep those special memories alive. We truly appreciate your support and look forward to sending more Lanzarote sunshine your way soon! All the best, Alessandra

Rated 5 out of 5 stars

Five star service every time

Five star service every time. Totally recommend. It won’t be long until I have to order more Yaiza…I’m a nightmare!

31 May 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you so much for your amazing review! We're thrilled to hear you’ve had a five-star experience with us every time, that truly means a lot.

We’ll be here whenever you’re ready for more Yaiza… no nightmares, just happy to help! 😄 All the best, Alessandra

Rated 5 out of 5 stars

A good selection of wines from…

A good selection of wines from Lanzarote, and the prices are LOWER than at Lanzarote airport duty free! I was also happy to see that the packaging was very safe but completely plastic free - some other wine merchants still ship bottles wrapped in plastic.

24 May 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Michael for your excellent review and thank you for commenting on the packaging, we are very environmentally conscious.
We hope you enjoy your wines.
Best wishes, Angela

Rated 5 out of 5 stars

Excellent

Fast delivery, I was kept informed of my order process at all times.
Packaged really well to prevent breakages. Very happy.

3 May 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your super review Alison.
We hope you enjoy your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

An excellent experience from start to…

An excellent experience from start to finish.
A well laid out online portal with good graphics and ease of navigation.
Product arrived very professionally packaged.
Must important of all ....good product received.
I will definitely use Wine Shop Lanzarote again and would have no hesitation in recommending others to do so.

26 April 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Frank for your incredible review.
We are extremely pleased to read your comments and we hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Brought this for a friend

Brought this for a friend for is birthday as he told me about this drink and he said he did like it so got 2 one for me as well one him can't wait to try it very fast delivery when ordering it.

12 April 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Ian for your great review.
We hope you and your friend enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. ❤️ Thank you

21 March 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your great review,
We hope you enjoyed your purchase.
Best wishes, Angela

Rated 5 out of 5 stars

Great to get out favourite Lanzarote…

Great to get out favourite Lanzarote wines back in the UK at a reasonable price and quick delivery.

25 February 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Stuart for your excellent review.
We hope you enjoyed your Lanzarote wine.
Best wishes, Angela

Rated 5 out of 5 stars

Expensive but

Only place to buy wines from Lanzarote in the UK. Expensive but worth it.

4 February 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your 5 star review.
Unfortunately, we are unable to sell Lanzarote wine at the same price as in Lanzarote as we have to ship them to the UK, incurring those costs, plus taxes and customs etc.
We hope you enjoy your purchase.
Best wishes, Angela

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