Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine shop

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really got nothing negative to say

Really got nothing negative to say. They provide a great service, from ordering to delivery. Got what I ordered, in great condition (by the packaging you can see the care they put into it), and arrived before the estimated delivery date. Will definitely order again, and would recommend!

18 June 2026
Rated 5 out of 5 stars

Delivery way faster than expected

Delivery way faster than expected! Still have to try the wine, but if it's like the one we drank in Lanzarote, it'll be very good!

13 June 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Martina,
Thank you for your lovely review! We're happy that everything arrived so quickly. We hope you'll enjoy the wine just as much as your previous experience, and we'd love to hear what you think once you've had a chance to open a bottle. Cheers! 🍷
Best wishes,
Alessandra

Rated 5 out of 5 stars

Delivered in good time and a beautiful…

Delivered in good time and a beautiful wine!

12 June 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Andy,
Thank you for your lovely feedback. We're delighted everything arrived promptly and that the wine made such a great impression. We appreciate your support and hope you enjoy every sip!
Best wishes,
Ale

Rated 5 out of 5 stars

Our fave wine, at a good price, straight to the door!…

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine was dispatched really quickly and the delivery was trackable. It arrived, really quickly and well packaged just a few days after ordering. Excellent service and we will most definitely be ordering again now we have found you!

4 June 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Lucie,
Thank you for taking the time to share your experience. We're delighted to hear that everything went smoothly from purchase to arrival and that we could help you enjoy one of your favourite wines at home.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Amazingly speedy delivery

Amazingly speedy delivery, I’ve never received an item ordered on line this quickly from a local retailer.
I’m impressed!

2 June 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Liz,
Thank you for your feedback! We're glad to hear that your order arrived so quickly. Providing efficient service is something we work hard to achieve, and it's great to know it made such a positive impression. We truly appreciate your support.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great service/delivery as always and…

Great service/delivery as always and lovely product.

2 June 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Kevin,
Thank you for your continued support! We're happy to know that both the shopping experience and the quality of your purchase met your expectations once again.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Nice wine

Very good people

25 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Adrian,
Thank you! We appreciate your support and we are happy to hear you had a great experience with our team :)
Best wishes,
Alessandra

Rated 5 out of 5 stars

Quickly responded to messages

Quickly responded to messages. Fast delivery. Well packaged

24 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Amanda,
Thank you for your feedback! We are glad everything arrived safely and that the process met your expectations.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Extremely quick delivery

Extremely quick delivery, the products look great, would definitely order from here again (in fact I'm sure I will!).

29 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Samantha,
Thank you for your lovely feedback.
It's always a pleasure to hear when an order arrives just as it should and makes a great impression. We really appreciate you choosing us, and we're thrilled to know we've earned a place on your list for future purchases.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Yaiza wine been bought from this store…

Yaiza wine been bought from this store online (Duty Free prices was to high).Excellent customer service.Order was placed Sunday before BH Monday and we had communication from guy’s to be ready for delivery will be late.But we received parcel in time.Product is excellent (like all Canary wines)Kind regards.Thx

23 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Llona,
Many thanks for your kind feedback. Providing clear communication and reliable service is very important to us, and we're pleased we could meet your expectations.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Lovely products which remind me of our…

Lovely products which remind me of our fabulous holiday in Lanzarote and tour of the vineyards.
Great service - everything well packed and delivered quickly.

5 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Julie,
We're happy to hear that your order brought back happy memories :)
Thank you for your feedback about our service and packaging, we truly appreciate it .
Best wishes,
Alessandra

Rated 5 out of 5 stars

quick / easy / reliable

great service

17 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Victoria,
Thank you for taking the time to leave a review. We always try our best to make our customers happy :)
Best wishes,
Alessandra

Rated 5 out of 5 stars

Good service

Good service, prompt delivery.

23 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi James,
We're glad that everything met your expectations and appreciate you taking the time to share your experience.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great customer service

Great customer service, everything worked perfectly.

15 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Veikko!
Thank you for your kind review.
We are happy that everything worked well :)
Enjoy your wine!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great service

Great wines and great service

11 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi James,
Thank you for your kind review. We are glad you were happy with the overall experience.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, next day delivery and very well packaged. I highly recommend wine shop Lanzarote

15 May 2026
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Catherine,
Thank you so much for your kind words and recommendation! We’re delighted to hear that you were happy with our customer service, fast delivery, and packaging. We truly appreciate your support.
Best wishes,
Alessandra

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