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Winni Reviews 3,867

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TrustScore 1 out of 5

1.2

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with delivery, including late arrivals, non-delivery, and orders being falsely marked as delivered. The products themselves often failed to meet expectations, with items arriving damaged, incorrect, or not matching the advertised images and descriptions. Reviewers also frequently expressed dissatisfaction with customer service, citing unhelpful, rude, and unresponsive interactions, often struggling to get their concerns addressed or refunds processed. These issues collectively led to ruined special occasions and a strong sentiment of distrust towards the company's service and reliability. However, some customers also noted timely delivery and satisfaction with the product quality, particularly for cakes and flowers, which were well-received by recipients.

What people talk about most

Delivery service

Reviewers highlight negative aspects of delivery service, with many expressing extreme disappointment due to... See more

Order

Customers had negative experiences with order, frequently reporting that items were not delivered on time, or... See more

Product

Clients share negative opinions on product quality, with many reporting that items received were completely... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as unhelpful,... See more

Service

Reviewers mention negative feedback about service, with many expressing extreme disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I recently ordered plants and chocolates as gift for my mom dad's anniversary Winni completely ruined it. As it showed it will sent ceramic plant holders but has sent plastic plant hold... See more

Rated 1 out of 5 stars

I cannot trust them, the customer service has very poor communication skill, and they dont bother to answer your queries. Choose Amazon! trust me I learned the hard way. The orders may or may... See more

Rated 1 out of 5 stars

The items was never delivered. And have had a nightmare connecting via phone where in you are in queue forever. If connected via chat AI responds after a bit of silence and then says connecting you to... See more

Rated 1 out of 5 stars

I had ordered a Rakhi for my brother, but it never reached him. The order status was wrongly marked as "delivered", but my brother didn’t get anything. I kept calling customer care for 4 days, and... See more

Company details

  1. Food, Beverages & Tobacco

Contact info

1.2

Bad

TrustScore 1 out of 5

4k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

DON'T EVEN THINK TO ORDER.

DON'T EVEN THINK TO ORDER.
It was a worst decision to order gift and flowers from Winni on valentines day. They didn't deliver the order and not even responded through out the day.
Worst service, they are playing with customers emotions.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst service & cheap product

Worst service. Cheap products. I had ordered birthday cake and a flower bouquet which looks very beautiful on their website. But they sent some local cake and cheap flower bouquet. The flower bouquet looked of 100 rs . I had paid 649 on app just for the bouquet and with cake total was 1439. Very cheap app, pathetic service

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst site ever.

Worst site ever.
Won’t ever order from the site.
I ordered for valentines late night I get a message that too much of orders we will try to deliver. Today I got email that recipient is not responding to calls so cancelled the order. There was not even a miss call from an unknown number.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Yesterday one of my friends wedding in…

Yesterday one of my friends wedding in HYD, flowers to be delivered at Marriage hall, WINNI returned because person not answered phone. Person is head of the house busy in marriage arrangements. Winni doesn't have common sense that its the same wedding and written names of the couple and the address of convention center, why don't they deliver that. Ridicules service

15 February 2025
Unprompted review

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