Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... See more
Company replied
A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... See more
Company replied
Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... See more
Company replied
Company details
- #9 of 48 best companies in Book shop
Written by the company
At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.
Contact info
8 Cheap Street, DT9 3PX, Sherborne, United Kingdom
- 01935 816128
- winstonebooks.co.uk
4.9
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bookshop is always welcoming and…Hunting Raven Books is the Best!
The bookshop is always welcoming and friendly. The staff are knowledgeable and passionate about books. They will always find a book you ask for. They can suggest titles when you are unsure. A wonderful bookshop!
14 October 2025
Reply from Winstone's Books
Thank you very much for taking the time to write your review, much appreciated. Best wishes Wayne Winstone
Loved my book
Loved my book, and liked the wrapping paper it came in, a lovely little touch,
Many thanks
2 October 2025
Reply from Winstone's Books
So pleased you're happy with your order. Thank you for shopping with us!
Reply from Winstone's Books
Thank you Jane , really pleased the package got there safely, best wishes Wayne
Brilliant Service
Great book, beautifully packed as well as practical, arrived on release day and with a pin badge I wasn’t expecting. All in all, a perfect shopping experience!
22 September 2025
Reply from Winstone's Books
Thanks Samantha for your lovely comments, best wishes Wayne
Absolutely nothing went wrong!
Absolutely nothing went wrong!! Very very satisfied with the service! It was a birthday gift to a friend and she was delighted with the service too
23 September 2025
Reply from Winstone's Books
Glad you were happy with your Winstone's order. We're a bit puzzled about the 1 star review but pleased you were satisfied anyway.
excellent service
An excellent service; book arrived on time beautifully wrapped and in excellent condition. Thank you.
23 September 2025
Reply from Winstone's Books
Thanks so much for ordering with us and for taking the time to leave such a lovely review.
Book beautifully wrapped in tissue…
Book beautifully wrapped in tissue paper and tied with a ribbon - was so pleased with the book and having it wrapped as a present was lovely.
25 September 2025
Reply from Winstone's Books
Thank you so much for your support and order. Best wishes Wayne Winstone
Very helpful staff
Very helpful staff
Positive ,welcoming atmosphere
Excellent selection of books
9 September 2025
Reply from Winstone's Books
Thank you Rosemary, we hope to welcome you back again, best wishes Wayne
Reply from Winstone's Books
Glad to be of service!
Kept informed of delivery progress.
23 August 2025
One my favourite bookshop of all time…
One my favourite bookshop of all time (Frome). And to order online is so easy and convenient too!
13 August 2025
Found the bookstore website was…
Found the bookstore website was excellent for choosing books and it was quick & easy to purchase & have it sent for a birthday gift. The only comment would be that I did not receive an Email confirming that it had been sent off but it did arrive 6 days later.
29 July 2025
Wonderful service
Wonderful service, the wrapping and bookmark are a really nice touch and my daughter was delighted. Speedy delivery too. Will be using you again as a very happy new customer!
28 July 2025
Reply from Winstone's Books
Good morning Katie, thanks for your positive review and I am glad your daughter enjoyed the experience. Best wishes Wayne
Great service
Wanted to buy from an independent and so preordered a book for my daughter’s birthday. Prompt delivery and wrapped beautifully. Thank you
1 July 2025
Reply from Winstone's Books
Thank you Sarah, we look forward to helping you again
Fabulous evening with Jeremy Vine
17 June 2025
Well organised event with Jeremy Vine
Well organised event with Jeremy Vine. Entertaining and great location
7 June 2025
Reply from Winstone's Books
So glad you enjoyed it Alison, we thought he was good fun too. Thanks for taking the time to leave such a lovely review.
Was really easy to order tickets for a…
Was really easy to order tickets for a book signing
2 June 2025
Reply from Winstone's Books
Excellent! Thanks for taking the time to post a review!
Great service online and in store
Ordered online after a great experience in store previously, with great recommendations from the team. Online order was easy and delivered quickly, in great condition. Thanks!
28 May 2025
Reply from Winstone's Books
Thank you Caitlin, we are really pleased you enjoyed your visit and the online order. Best wishes Wayne
It was quick & easy.
19 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.