Winterbury Training Reviews 

166
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly the lead trainer, for being exceptionally knowledgeable, engaging, and making learning enjoyable. Reviewers highlight that the courses are well-presented, informative, and structured in a way that builds confidence and ensures clarity. Many people appreciate the supportive and empathetic approach of the instructors, which creates a relaxed and engaging learning environment. This ensures that even serious topics are covered thoroughly, with practical elements and examples making the content easy to understand and apply.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, enthusiasm, and ability to... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, positive, and... See more

Service

People report positive experiences with service, consistently recommending the first aid courses offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed the first aid course for Forest School. Although a long day in total, so worth it! The course itself was so informative, clearly laid out with a presentation and not rushed. Cover... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Centre
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(166)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just wanted to say thank you to…

I just wanted to say thank you to Carolyn and Winterbury Training for a great first aid course.
This is was a really good course with lots of knowledge, passion and practical tips compared with lots of others I have done as I have to refresh every 3 years. Some great mnemonics to help you remember what you should do in an emergency situation.
Definitely not another boring first aid course! Highly recommend

8 March 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you for your lovely words!

Rated 5 out of 5 stars

Engaging and enjoyable course

I was really impressed with this course. The course leader was very skilled at managing the group, putting everyone at ease, and of course conveying the content. I came away feeling much more confident and knowledgeable in terms of basic first aid, and with some practical takeaways that I shared with family members immediately. Would wholeheartedly recommend.

22 January 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you so much for your comments - that confidence with solid skills is what we aim for. Let's hope you never need any of it!

Rated 5 out of 5 stars

Highly Recommend!

Carolyn's knowledge, sense of humour and quality of delivery make for a very enjoyable and valuable course. Would highly recommend Winterbury training. Both the practical and non-practical parts of the course were extremely well delivered and fun.

22 January 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Danielle - I'm really glad you enjoyed it.

Rated 5 out of 5 stars

Fantastic first aid course which gave…

Fantastic first aid course which gave me confidence and taught me a lot of new things even though I've done many first aid courses previously. This course was by far and away the most fun. Carolyn and Simon made it interesting, practical and engaging and happily answered questions. I also liked how all participants had their own Resusci Annies (adult/child/infant) which made it so much better than the whole group having to take it in turns with just one Annie. I'll definitely be doing my refresher course next time with Winterbury Training. Thanks for a fun and informative day!

18 January 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

We're glad you enjoyed it and look forward to seeing you again.

Rated 5 out of 5 stars

Great way to learn basic first aid

Basic first aid delivered in a practical and fun way, making it easier to take on board.

14 January 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks for your kind words James - much appreciated.

Rated 5 out of 5 stars

Safeguarding training

Carolyn never fails to deliver a course that isn’t highly informative, relevant or full of warmth. I attended safeguarding training which is necessary but never the easiest of topics, and Carolyn delivered the most up to date information in an energetic and engaging manner. I wouldn’t go anywhere else and would highly recommend.

11 January 2025
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks so much for your comments Jacqui. It is such an important topic but you're right that it's never easy - but essential for our childrens' safety.

Rated 5 out of 5 stars

Really informative first aid training…

Really informative first aid training with a fantastic trainer who made the day very enjoyable and fun. Would recommend to anyone seeking first aid training as much more engaging than any other first aid training I have done in the past.

21 November 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks so much Chloe - I'm glad that you feel
learning an important life skill was fun and enjoyable too!

Rated 5 out of 5 stars

Super

Carolyn was fabulous, she made the course fun and enjoyable which really helped me take in the important learnings and imbed them. I highly recommend winterbury services to anyone looking to do a first aid course.

25 November 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Emma - it was great to have you along on the training.

Rated 5 out of 5 stars

Best first aid training day I've done!

Really enjoyed this training day. Carolyn has so much knowledge and made the day great fun but also made we all understood the importance of the training. I have done quite a few first aid training days over the years and this was the best I've been to
I learnt new things and left the day feeling confident to handle an emergency. Thank you so much!

25 November 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Liz - I'm glad you had fun! Hopefully it will help you remember it for when it's vitally important...

Rated 5 out of 5 stars

Worth your while!

Fantastic! Our company attended the 1 day Emergency First Aid at Work course and learnt a lot of valuable first aid skills. The day was engaging, fun and extremely informative! Having attended the course, I have grown in confidence should an incident occur - that alone is invaluable. Thank you!

21 November 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Leah - I'm glad you enjoyed it and it's boosted your confidence to deal with anything that comes your way!

Rated 5 out of 5 stars

Carolyn was so knowledgeable

Carolyn was so knowledgeable, and she channeled her wisdom into such practical examples, relating to each of us in the room, and our individual circumstances. She was also SO accommodating of our late booking onto the course, and was really flexible allowing us to do the specific training we really needed. It was the best FA training I've done (and I've done a lot!!!).

11 November 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Becks! Let's hope you never need all the knowledge and skills gained from your extensive training!

Rated 5 out of 5 stars

Carolyn Port

Carolyn Port, taught the Emergency First Aid at Work day, and successfully held the attention of all 6 attendees all day.
She spoke clearly, listened to questions which she fully answered.
The practical demonstrations were easy to follow and Carolyn patiently coached us through the various manoeuvres.
All in all an informative and enjoyable learning experience.

28 September 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you so much - I'm really glad you enjoyed it and learned some life-saving skills into the bargain!

Rated 4 out of 5 stars

Ist Aid at Work

Good humour and real life scenarios. Taking part in this course with my colleagues was really beneficial as we were able to discuss company procedures and relevant scenarios on the spot.

24 September 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Barny - let's hope your incidents are all small and inconsequential ones!

Rated 5 out of 5 stars

Great value, brilliant delivery, look no further!

I have employed Carolyn from Winterbury Training in several different businesses over the last 4 years and have had only amazing reviews from all staff that have attended. Not only is she a great teacher, with a brilliant delivery, she is the best value around. There is no need to look any further when it comes to First Aid Training.

23 July 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

It was great to work with you again Graeme - and nice to actually train you as well as your colleagues this time! Thanks for your review and I look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional skilful and knowledgeable

I thoroughly enjoyed the training, so many extra and useful information we get. Each session was interesting , trainer was very knowledgeable and expert in practical sessions. We had all those necessary equipments and materials available as per requirement. I would definitely book with them for any course that is required and available.

20 July 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Devi - lovely to have you along!

Rated 5 out of 5 stars

I absolutely loved this 1 day course

I absolutely loved this 1 day course, Carolyn made me feel very welcome from beginning to end , it was informative and fun and I can’t recommend it enough.

17 July 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

I'm so glad you enjoyed it and felt it was useful!

Rated 5 out of 5 stars

Engaging training

Carolyn made the course fun, engaging and informative. The course material was well prepared and delivered enthusiastically.

13 July 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Claire - I'm glad you enjoyed it - especially considering it was a Saturday!

Rated 5 out of 5 stars

Well delivered course.

The course was very professionally run and informative. Any examples used were relevant and well placed.

21 June 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Ken for your kind words. It was great to have you on the course and let's hope none of your knowledge and skills will be called upon!

Rated 5 out of 5 stars

Top quality training with a knowledgeable/fun Trainer

Our school had the one day First Aid at Work training with Caroline from Winterbury, and it was excellent. Caroline was very knowledgeable and had a range of anecdotal experience to provide context for any questions. Caroline kept the pace fast, and the content relevant to our setting, so for those of us who were doing First Aid training for the 2nd, 3rd or nth time, there was still enough to keep us awake and interested.

3 May 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Guy - your team was a pleasure to train!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look