Winterbury Training Reviews 

166
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching style, and ability to make learning enjoyable and informative. Many people highlight the high quality of the service provided, noting that courses are well-structured, clear, and delivered with enthusiasm. Reviewers also appreciate the positive user experience, finding the training events fun, engaging, and confidence-building. The supportive environment created by the instructors, along with practical examples and tailored content, contributes to a highly effective learning process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their knowledge, enthusiasm, and ability to... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, positive, and... See more

Service

People report positive experiences with service, consistently recommending the first aid courses offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed the first aid course for Forest School. Although a long day in total, so worth it! The course itself was so informative, clearly laid out with a presentation and not rushed. Cover... See more

Company replied

Rated 5 out of 5 stars

Always love training events with Caroline Port (plus the addition of her equally brilliant husband). Caroline is very enthusiastic about her courses, and ensures we are supplied with drinks, snacks,... See more

Company replied

Rated 5 out of 5 stars

I am a foster carer and did a course Thursday-Friday, March 19-20 2026. I can honestly say this was the neatest course I can remember. We covered CPR on infants, children and adults and I... See more

Company replied

Rated 5 out of 5 stars

The first aid training we received from Winterbury training is really valuable. It has meant we've been able to deal with minor injuries at work effectively and gives us peace of mind at work and home... See more

Company replied


Company details

  1. Education Centre
  2. Emergency Training

Written by the company

Winterbury Training offers training in first aid, mental health first aid (for adults and children), safeguarding and food safety in the Wiltshire/Hampshire/Dorset area


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(166)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carolyn delivered an excellent training…

Carolyn delivered an excellent training session. I really feel she prepared us well for possible emergencies.

1 May 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks for your positive feedback Sara. Let's hope nothing serious happens to use your skills and knowledge!

Rated 5 out of 5 stars

Well delivered first aid training

Very knowledgeable trainer who made it very interesting. Her passion for the subject area made it easier to focus and enjoy learning. Thank you!

1 May 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Charlotte - it was a real pleasure to train you!

Rated 5 out of 5 stars

Paediatric First Aid

I recently did my Paediatric First Aid with Carolyn at Winterbury Training which was fantastic! This is my 3rd time doing it with Carolyn and not once have I ever felt like it was a waste of time or that I haven’t learnt anything new! Carolyn keeps it fun which makes the 6 hours go by very quickly. I highly recommend booking with Winterbury Training, you will not be disappointed!

20 April 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks so much for your comments Hailey - it was a delight to see you again and thank you for returning to us!

Rated 5 out of 5 stars

Winterbury Training excels at what they do

Winterbury Training is a well run professional Training Enterprise with likeable supportive and enthusiastic Trainers. The First Aid training and Information was relatable to each candidates knowledge and background too which was very helpful

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Training

Carolyn made the 3 days of First Aid at work training really enjoyable. The presentation, discussion, theory and practical were all really engaging. This was one of the best First aid courses I have attended.

13 February 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you James - I really enjoyed it too! Let's hope that you don't need to use anything you learned...

Rated 5 out of 5 stars

Excellent nuggets of information in addition to a good course.

I found the course to be well laid out, with excellent delivery and engaging. Lots of little nuggets of information I have never had in my over 25 years or First Aid course attending and great refreshers for that which I had learned in the past. It was the first time I have had defib training in a course, which was invaluable, as I now feel much more confident should I ever need to use one and I now know how to locate them in any location I am visiting.

I would highly recommend a first aid course with Winterbury and will be returning in 3 years to renew.

31 January 2024
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you for your review - it's great that you found the course (and particularly hands-on with the defib) useful and that it's built your confidence. Thank you for being active in refreshing your skills!

Rated 5 out of 5 stars

Level 3 Award in Education and Training

I recently completed my Level 3 Award in Education and Training (AET 3) with Carolyn from the Winterbury team. No review I write will ever do her justice but I'll give it my best try! I cannot put into words how truly fantastic Carolyn is. Our teaching sessions were engaging, fun, and her infinite amount of knowledge and experience shone throughout. The AET 3 is all about learning how to teach - you would have thought Carolyn was the creator of the qualification! I aspire to be a teacher/trainer myself one day and I'll be pleased if I end up half as good as her. I look up to Carolyn with huge admiration and I will forever draw upon her teaching methods to use in my own practice.
As a side note - around the start of the course, I began to experience some health difficulties which impacted my ability to engage with the taught sessions and the coursework element. Carolyn was so flexible, accommodating, and understanding of this. Without her patience and support, I couldn't have hoped to finish my AET 3 (something I've been wanting to complete for a very long time). Thank you Carolyn!

26 November 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Gemma! You did all the hard work...

Rated 5 out of 5 stars

A very worthwhile training day

A very worthwhile training day, made fun and relatable to our workplace and all the staff who attended. Carolyn has great presentation skills, bringing the training theory to life with real life examples and stories. A good balance of theory and practical time within the day, lovely to use a local company with local venue, can't recommend Winterbury Training enough. Thank you for a great training day!

22 December 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you - and to all of your colleagues for sharing their interesting experiences!

Rated 5 out of 5 stars

I didn’t think I could have fun at a…

I didn’t think I could have fun at a first aid course on a Saturday but I really enjoyed myself! I came away feeling super confident with paediatric first aid having learnt it in a fun way! The whole day I felt comfortable enough to answer / ask questions. Even though I’ve done a first aid course before I also learnt thinks I didn’t know prior!
100% recommend.

2 December 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Jade - I'm really glad you enjoyed it - even on a Saturday!

Rated 5 out of 5 stars

Excellent first aid course

The course was really planned and resourced. The trainer was knowledgeable and kept a good pace.

24 November 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Nicky - it was lovely to re-qualify you and hope to see you again for the next re-qualification in 3 years.

Rated 5 out of 5 stars

So informative!

Winterbury Training is by far, the best first aid course I have ever attended. I had always felt previous trainers on courses from other companies talked at you and you came out with little chance of remembering anything! This is absolutely not the case with Carolyn and her team! Engaging and insightful! Have recommended to friends and family!

2 November 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks for your kind words, Ellie - so pleased you got so much out of it. Let's hope you don't need to use any of it!

Rated 5 out of 5 stars

Fabulous Training

Carolyn is magnificent, she balances real life examples with humour. She is highly engaging and it is very easy to pass if you listen, do and watch the videos. I love the way Carolyn picks out how people learn best and uses learning arrangements to ensure they have an equal chance of success.

14 October 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Janice for a lovely review,

Rated 5 out of 5 stars

Winterbury Safeguarding training

The topic was challenging at times due to the nature of safeguarding but Carolyn made it as interesting as possible and used humour where appropriate so it wasn’t too heavy. A balanced mix of listening, reading, class discussion and group discussion so it was not just staring at a screen all day. Thorough subject knowledge from Carolyn, Thankyou!

7 October 2023
Unprompted review
Rated 5 out of 5 stars

Paediatric First Aide - 3 year qualification

Lovely trainer who took the time to learn all our names and make us all feel relaxed whilst teaching valuable Paediatric First Aid, we covered CPR, Defib and Choking with working apparatus that made learning easier to understand.
Thank you Carolyn hope to see you again in three years

4 October 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Karen - you were all an absolute pleasure to teach and what you all do is so, so valuable. Thank you for taking the time to learn, and for going over and above for children and young people.

Rated 5 out of 5 stars

An excellent training provider

I will always come to Winterbury Training for First Aid and Safeguarding. The training sessions are always engaging and well planned.

16 September 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you! It was great to see you again and I look forward to working with you again in a couple of weeks.

Rated 5 out of 5 stars

First time doing my pediatric first aid…

First time doing my pediatric first aid and it was amazing learnt so much in a short time frame finished my exam at the end of it and felt so brainy and it was so fun 💯 recommend this course to everyone and want to thank you Carolyn your such a lovely lady take care X

1 July 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you so much Leanne - it was an absolute pleasure to train you!

Rated 5 out of 5 stars

Everyone should take this course

The Paediatric First Aid course with Carolyn was brilliant. The course was super organised and full to the brim with everything I needed to know as an Early Years Practitioner. I left feeling confident in knowing the skills i had obtained can potentially save a life. Priceless knowledge.

17 June 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thank you Yasmin - and for being a good sport and joining in fully with the course! So pleased you feel confident to act should it be needed.

Rated 5 out of 5 stars

First aid

Excellent course, very knowledgeable and gained a lot from completing

7 June 2023
Unprompted review
Winterbury  Training logo

Reply from Winterbury Training

Thanks Ryan - let's hope none of it is ever needed!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look