AMAZING service with VERY reasonable fees for wire transfers! No more worries about having to go to the bank and get charged an arm and a leg. Service is not always as fast as bank wires but if same d... See more
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In the end the transfer went easy and fast. However, when it came to choosing the bank from the list you offer, my favorite bank - the German GLS Bank - was not among them. Though it is one of the... See more
As a newcomer lot to read. Searched to transfer Euros, suddenly I had an account in Belgium. Anyway - safeguard is understandable and its transaction had been quick and reliable
Company replied
Wise are consistently great in my experience. They have great prices. Really easy interfaces and just excellent clear communications. There are lots of crooks or quasi crooks in finance and lots of... See more
Company details
- #86 of 116 best companies in Financial Institution
- #34 of 45 best companies in Money transfer service
About Wise
Written by the company
Contact info
1st Floor Worship Square 65 Clifton Street London , EC2A 4JE, London, United Kingdom
- wise.com
4.3
Excellent
288K reviews
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Very straight forward to move money and…
Very straight forward to move money and obviously change it to preferred currency
21 April 2026
The only business bank you'll ever need
Wise really take the faff out of of business banking applications especially for start-ups! It was very simple to get verified and get started which is what any new business wants so they can focus on growth and scaling. I'd 100% recommend them to anyone and if we had to restart tomorrow, we would do it with Wise again.
30 October 2025
Great service
Great service, 5 stars for money exchange rates, super quick, sometimes ap is a bit confusing during the transaction & at times has really been hopeless by not recognising me at log in ...
1 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
everything as expected except once
everything as expected, after more than 10 years of usage, I only had one problem with the intermediary agency.
The intermediary institution both returned the money I sent to my bank account and transferred it to my Wise account.
They asked money to send back,
I spoke with my bank and sent it back with explanation.
But again they sent the requested amount back to my Wise account.
I informed Wise, but they said there was no problem.
After some time, a lawyer contacted me, and I had to pay the intermediary bank with interest.
22 August 2025
Reply from Wise
Hey there,
Appreciate your thoughts and that we've been delivering consistent service while you've been with us for 10 years. However, we'd like to understand more about this problem you mentioned involving the intermediary bank and see if we can investigate. If you'd like, please send us a message on our social platforms or reach out to us through here: https://wi.se/help. We'll be happy to take a closer look on our end.
-Wise
DO NOT TRUST!!
DO NOT TRUST!!! After you pay your $65 to open your bank account, they all of a sudden throw AML/CTF at you, then they freeze everything, then they take 30 DAYS to review it!
You don't get the money back, not what's yours, not the opening amount, or the money for the cards!!
TERRIBLE customer service!!! Just a great disappointment!!
22 April 2026
Unprompted review
Very quick transfer just on time
20 April 2026
Be wise & don't use Wise
I had an account with them for a couple of years, but when I opened a claim about a fraudulent transaction of over 1K someone stole from my account, they simply closed my account instantly without any explanation, and of course without refunding me!
1 May 2025
Unprompted review
Using Wise is always extremely easy and…
Using Wise is always extremely easy and responsive. It does exactly what it promises with no glitches, and has for years. It's earned my trust.
14 April 2026
Used it for the last 8 years
Used it for the last 8 years, perfect for receiving and sending money.
22 April 2026
Excellent service
We use Wise to send Euros to family in Germany. Always fast, efficient and good value. Have also used my wise card to withdraw Euros in Germany. Works easily.
20 April 2026
system clear and easy to use
22 April 2026
I'm very satisfying by your services
I'm very satisfying by your services . spicially the transfer transactions are very quickly and fees is not higher
17 April 2026
I have changed computers
I have changed computers and for several days, could not get in touch with my account
10 April 2026
Reply from Wise
Hello Martha,
Thank you for sharing your feedback with us.
We're sorry to hear you’ve had trouble accessing your account after switching to a new computer.
Usually, when moving to a new device, you may just need to re-verify your identity or update your 2-step verification settings. See more on this here: https://wi.se/2fanotworking
For further help, please don’t hesitate to get in touch at https://wi.se/help or via social media on Facebook, Instagram, or X. We're here to help and get you back into your account.
Wise
Excellent all round
20 April 2026
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