Wiseguy Original Reviews 534

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the craftsmanship and durability of the suspenders. Many appreciate the stylish designs and comfort, with some noting they prefer them over traditional belts. The service also receives positive remarks, with people frequently mentioning the helpfulness and responsiveness of the company. However, some customers also noted issues with delivery and order fulfillment, with instances of lost shipments, delayed arrivals, or orders not being shipped at all. A few other people also felt that the quality of certain components, such as clips and fasteners, was not always up to par, with some breaking or showing wear quickly. Additionally, some reviewers found the sizing guide to be inaccurate, leading to products that were too large or small.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the craftsmanship,... See more

Quality

Users describe positive interactions with quality, highlighting the excellent craftsmanship, durable... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping,... See more

Order

Consumers find order experiences to be ambiguous. Some customers report smooth ordering and delivery, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Wiseguy Duck suspenders!! I am normally a belt guy but these not only hold up my pants much more comfortably but look very stylish too. You can feel they are made with great attention to th... See more

Company replied

Rated 5 out of 5 stars

The suspenders are fantastic (I got the Crazy Horse Black Wide). High quality and beautiful. What really set the bar was their customer service. We had an issue with the initial shipment being lost, a... See more

Company replied

Rated 5 out of 5 stars

Best quality ever. Always a pleasure to wear these comfortable and luxurious hand made suspenders. Beautifull colours too that match all your clothing. As they say. They never let you down. Thanks... See more

Company replied

Rated 5 out of 5 stars

After a couple months of measuring and trying custom fit suspenders, I finally achieved my goal and got the perfect fit . Wiseguys went over and beyond to make sure I got exactly what I wanted after s... See more

Company replied


Company details

  1. Fashion accessories shop

About Wiseguy Original

Written by the company

At Wiseguy Original we build fashionable suspenders for discerning individuals not only to hold up pants but to look and feel your best too.

Never let you down.


Shop our suspenders:

Leather Leather Flex Elastic

Our story

Written by the company

The Wiseguy motto
Wiseguy Original Suspenders are hand crafted in a variety of materials and styles. Never let you down is our motto and this is what we stand for.
The best materials
We work with only the best quality materials varying from full nubuck leather braces to canvas, European elastic webbing and combinations of materials. Not only do we use new materials but we regularly create bespoke, up-cycled suspenders from vintage US Army/Navy canvas materials.
The founding
Founded by Marc Spits at the young age of 80, Wiseguy continues operating as a family business by son Mike, granddaughter Merijne and the Van der Stok family including our dedicated team.
Customize your own suspenders
Not only do we build exclusive series products but we gladly customize so do check with us if you we can create your custom, bespoke suspenders.
Suspenders 101 & inspiration
If you want to know more about suspenders in general, we offer some blog posts on our website. Do you just want to be inspired by how other people wear braces? We offer a huge inspiration source through our Instagram page.
Importance of reviews
Trustpilot is important for us as we greatly appreciate feedback from our customers to become even better at what we do! Of course, we love positive feedback on our collection!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

534 reviews

5-star
4-star
3-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service and quality…this is my…

Great service and quality…this is my second pair of suspenders…very well made and comes with clips and swivel hooks so you can choose how you want to attach them and additional spare parts for repairing.

6 May 2025
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Reply from Wiseguy Original

Hi Robert! Thanks so much for your positive review! We sincerely hope you're very happy with your new suspenders.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

The Wiseguy crazy horse buckle…

The Wiseguy crazy horse buckle suspenders are well built by true craftsmen. Very satisfied with my new suspenders. I will definately be ordering more to build out a collection. Pay attention to sizing, I bought S/M as a 5’-10” male and wished I had gotten the M/L in hindsight. They still fit well, but a little more adjustability with the larger size would have been better in my case. Very happy with my purchase and will be buying more.

4 May 2025
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Reply from Wiseguy Original

Hi Chris, great to hear you're enjoying your new Crazy Horse Buckle Suspenders! And great shout on the sizing. Next time you're thinking about ordering with us, feel free to send us a message, as different materials and different suspender styles sometimes have slight nuances in sizing. We'll very gladly help you find the perfect fit for you!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

I’ll start with the customers service…

I’ll start with the customers service first because it was great! I ordered two suspenders for my upcoming wedding, but was worried when there was a stall during the shipping process. There hadn’t been any updates in the tracking in over a week. As soon as I let Wiseguys know about this, they quickly responded with an offer to express ship a new order to arrive before my wedding. Luckily, the original shipment arrived a few days later, and when I opened the box I was extremely pleased with my purchase.

27 April 2025
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Reply from Wiseguy Original

Thanks Thomas! Great to hear all was well in the end! We sincerely hope you'll have (or had) the best wedding!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Fast and Free Replacement

I had a hook that broke from a brace I bought several years ago. I contacted Wiseguy and immediately they provided all the hooks at no extra cost to me, not even shipping. Very polite and very fast response, couldn't be better!

30 April 2025
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Reply from Wiseguy Original

Hi Omar, We really appreciate your words! So great to hear we were able to 'never let you down'.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Good Fast Service

27 April 2025
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Reply from Wiseguy Original

Hi Marcia, thank you so much! Please enjoy your new Wiseguys!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Very good product quality

Very good product quality, very good packaging. I opted for the black hardware version, which is really difficult to find elsewhere. Suggestion for improvement: the clasps should open more to accommodate thicker pants.

23 April 2025
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Reply from Wiseguy Original

Hi Andrei, Glad to hear you like the product. We really appreciate your feedback and will definitely take it into account.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

I love the quality of the product

I love the quality of the product. The customer service has been good with responding to my questions and concerns.

22 April 2025
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Reply from Wiseguy Original

Hi Milton, That's great to hear! I'm glad we were able to 'never let you down!'

best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

I'd be happy to come back!

A must-have for self-respecting men.

22 April 2025
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Reply from Wiseguy Original

Thanks Bernd! Really appreciate your kind words.

Best regards, Rueben
Team Wiseguy Original

Rated 4 out of 5 stars

Very well made suspenders

Very well made suspenders. An easy 5 stars if the rivets didn't stick out so much a bit poke when sitting

8 April 2025
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Reply from Wiseguy Original

Hi Jason, Thanks for your feedback! We'll take it into account. For now, please keep on enjoying your new Wiseguys!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Gambled and won!

Easy on line ordering. I was hesitant to order from a International Company. Package arrived in about ten days. All leather suspenders packed well to include extra hardware. Took a little over two weeks to adjust out. Trial and error, got them to fit like a glove. Leather was well done and soft. I would order suspenders without hesitation from this company. Searched many hours for a good suspender, took a chance and am pleased. Remember if your in the U.S it's going to take a bit to arrive however worth the wait.

2 April 2025
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Reply from Wiseguy Original

Hi Rob, we really appreciate your detailed review! Thanks for sharing your experience.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Fine quality and appealing design

Fine quality and appealing design of Racing Laguna.
As mentioned by another reviewer clips to adjust the length tend to be too weak and slide down during the day.

23 December 2024
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Reply from Wiseguy Original

Hi Fang-Da, thank you for your review! If there's anything we can do for you to help you with the clips sliding down, please don't hesitate to contact us.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

ALL RIGHT

ALL RIGHT! GOOD JOB!

27 March 2025
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Reply from Wiseguy Original

Thanks Peter! We're happy you're now a certified Wiseguy ;)

Best, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Products are appearing very good to me

Products are appearing very good to me, but clips lose their grip after a while. Stronger clips would be an area of improvement.

26 March 2025
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Reply from Wiseguy Original

Hi Claus, Thanks for your review! What clips are your referring to? Are you using the Lobster Hooks or Clamps?

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Excellent fit.

Ordered the Crazy Horse Stitched slim ones No. L2210 in size M/L and the Clips No. A8014 in brown. I am rather tall (1,93 m) and the suspenders fit excellent. They keep the trousers, even those made of 15 oz. denim, where they should be. Up to now I could not detect any marks of the suspenders on the shirts worn.

23 March 2025
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Reply from Wiseguy Original

We really appreciate your in-depth review Dirk, glad to hear you're enjoying your Wiseguys.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

All is perfect

All is perfect , fits, delivery was fine ,
its a eycatcher in this modern world , love it.
🤌

17 March 2025
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Reply from Wiseguy Original

This is great to hear Sven! Please enjoy wearing your new Wiseguys!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, and I love my suspenders! Will be back for more.

19 March 2025
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Reply from Wiseguy Original

Thanks Paul! We're very sure you look very Dapper in your new Dapper Suspenders!

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Ordering my fist pair

Ordered my first pair, and I must say that I am really happy with the material and craftsmanship of the suspenders. I am definitely going to order a different pair perhaps the wide strap ones!! Ditched the belt and never looking back!

19 March 2025
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Reply from Wiseguy Original

Hi Robert, Thanks for your kind review! We're so glad to hear you'll be ordering with us again. When you do, please make sure to use 'WELCOME10' to get 10,- off your order.

Best regards, Rueben
Team Wiseguy Original

Rated 5 out of 5 stars

Quality build

They’re super comfortable and a good length. Build quality is great!

19 March 2025
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Reply from Wiseguy Original

Thanks so much Joseph! Great to hear we were able to never let you down!

Best regards, Rueben
Team Wiseguy Original

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