WiseHosting Reviews 1,118

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, making interactions a delight. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and efficient problem resolution. Reviewers note that the service is reliable and hassle-free, with servers performing well even under heavy load. The user experience is often described as smooth, with an easy-to-understand interface and intuitive panel controls. However, some people mentioned that the hosting service might not be the most beginner-friendly, particularly when navigating plugins and mods. A few other people also felt that certain aspects of server management, such as mod management and updates, could be more streamlined. Additionally, some customers found the terminology used for server specifications, like 'threads' or 'cores,' confusing and wished for clearer explanations.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, dedication, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support team as... See more

Response time

Reviewers consistently express satisfaction with the quick response times, often noting replies within... See more

Service

Clients share positive opinions on service, highlighting its speed, reliability, and overall quality, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more

Company replied

Rated 5 out of 5 stars

I had an issue downloading my world, and I got a response within just a couple of hours (Due to time zones, afterwards the response times were just minutes!). My issue was due to having to transfer pl... See more

Company replied

Rated 5 out of 5 stars

Normally I would not write a review however they responded in 2 hours to a hosting problem and fixed it so cleanly! The sign up process was also simple the the UI is easy! I will be using them wheneve... See more

Rated 5 out of 5 stars

they have fast responses from the support team, a clean and easy to follow interface, everything a hosting site needs to have. like just try it and you will never use other similar websites .


Company details

  1. Gaming services
  2. Web hosting company

About WiseHosting

Written by the company

WiseHosting makes it easy for Minecraft players to play together with friends, anywhere in the world.

Founded by Shulkercraft, which is one of the world's largest Minecraft YouTube channels with over 2 million subscribers.

In 2023, we launched with one clear mission: make it so simple that anyone can play Minecraft with friends in minutes. No tech skills required. Today, thousands of players trust WiseHosting with their Minecraft worlds. Real Minecraft players work on our team, answer your support tickets, and actually care about your server.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great Hosting Experience

Awesome quality even with the cheapest package I experience no lag or other issues. When the 26.1 update dropped a few days ago it was very quick and easy to update.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Best

Was so good, it was super great, but the price is a little bit expensive

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Wisehosting is excellent - both the service and the support.

My experience with Wisehosting has been fantastic for the 2 or 3 years I've been using their service. Despite being sited halfway across the world from me their support has been timely (same day - sometimes less than an hour!) and professional. From tech questions to billing questions, they've been outstanding. Can recommend; 10/10.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

great server hosting great support that…

great server hosting great support that helps in everything has all features that other hosts lack i would like to suggest a feature tho make the instance save when switching to another without updating it manually make it save automatic othere server hosts instance does that anyways i really enjoyed this server host thanks

1 March 2026
Unprompted review
Rated 5 out of 5 stars

perfect customer support

the team are quick very helpful in the understanding and also the information regarding the issue
very friendly and always available

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I HIGHLY recommend wisehosting!

Wisehosting is one of, if not the best hosting platform I have used. Its support team is always exceptional, and they have never replied later than 6 minutes to my questions and inquires. Not only this, their dashboard is beautifully made with easy access to well, everything, and clearly presented (and even if you cant find something, you can just open a ticket and ask)! Overall, I highly recommend Wisehosting. They are so underrated for the quality in my opinion. Their prices are cheap yet servers aren't laggy (depending on the package). Thank you!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with WiseHosting. After noticing a duplicate charge on my account, I contacted their support team and provided the payment details. They responded quickly, reviewed the situation, and issued a refund without any complications.

What stood out the most was how fast and straightforward the process was. There was no unnecessary back-and-forth—they simply verified the information and resolved the issue professionally.

Overall, I’m very satisfied with their customer service. Mistakes can happen, but what really matters is how they’re handled, and in this case, WiseHosting did an excellent job.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Benjamin's Support is Unreal

Yet again Benjamin has came in clutch, I used a mod which upped my server storage from 20GB to 92GB, i was very confused on how to reduce this without losing any progress and Benjamin asked for permission to sort it out, In less then 5 minutes my server was fixed, I've really got to give this poor man a break with all the support he has helped me with over the weeks.

Many thanks to Benjamin !

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Server not starting.

Had an issue with my server not starting up and I'm pretty sure Ben fixed it, then replied to me. What a hero

15 March 2026
Unprompted review
Rated 5 out of 5 stars

very good hosting

very good hosting, fair for the price and 0 lag issues just a great hosting. Would recommend 10/10

15 March 2026
Unprompted review

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