WiseHosting Reviews 1,118

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4.9

Gaming services

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, making interactions a delight. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and efficient problem resolution. Reviewers note that the service is reliable and hassle-free, with servers performing well even under heavy load. The user experience is often described as smooth, with an easy-to-understand interface and intuitive panel controls. However, some people mentioned that the hosting service might not be the most beginner-friendly, particularly when navigating plugins and mods. A few other people also felt that certain aspects of server management, such as mod management and updates, could be more streamlined. Additionally, some customers found the terminology used for server specifications, like 'threads' or 'cores,' confusing and wished for clearer explanations.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, dedication, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support team as... See more

Response time

Reviewers consistently express satisfaction with the quick response times, often noting replies within... See more

Service

Clients share positive opinions on service, highlighting its speed, reliability, and overall quality, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more

Company replied

I had an issue downloading my world, and I got a response within just a couple of hours (Due to time zones, afterwards the response times were just minutes!). My issue was due to having to transfer pl... See more

Company replied

Normally I would not write a review however they responded in 2 hours to a hosting problem and fixed it so cleanly! The sign up process was also simple the the UI is easy! I will be using them wheneve... See more

they have fast responses from the support team, a clean and easy to follow interface, everything a hosting site needs to have. like just try it and you will never use other similar websites .

Company details

About WiseHosting

Written by the company

WiseHosting makes it easy for Minecraft players to play together with friends, anywhere in the world.

Founded by Shulkercraft, which is one of the world's largest Minecraft YouTube channels with over 2 million subscribers.

In 2023, we launched with one clear mission: make it so simple that anyone can play Minecraft with friends in minutes. No tech skills required. Today, thousands of players trust WiseHosting with their Minecraft worlds. Real Minecraft players work on our team, answer your support tickets, and actually care about your server.

Contact info

4.9

Excellent

1k reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 15, 2026

It was a good experience

It was a good experience. Got back to me straight away. And figure out a solution.

15 March 2026

Unprompted review

Mar 15, 2026

Great support staff team

Great support staff team, responding in under 10 minutes with a fix

15 March 2026

Unprompted review

Mar 11, 2026

Quick support!

I recently switched to WiseHosting from another provider, and the difference is night and day. My previous host had incredibly slow support, making it impossible to fix even simple issues. Here, everything is simpler, easier, and much faster.
The setup process was smooth, the panel is very intuitive, and whenever I needed help, the support team was right there with quick and helpful answers. If you want a hassle-free hosting experience with a team that actually cares, look no further. Highly recommended!

10 March 2026

Unprompted review

Mar 9, 2026

extremely good support

extremely good support, definitely worth the slightly higher price compared to some other services

9 March 2026

Unprompted review

Mar 9, 2026

Great costumer support.

I had an issue and was resolved so fast. One of the best online costumer support I've had.

9 March 2026

Unprompted review

Mar 9, 2026

Great response time and Helpfulness

Everyone has an extremely fast response time which is nice. Although I haven't had many interactions with them (for good reason) the moments that I have needed to reach out, the staff has been extremely helpful!

8 March 2026

Unprompted review

Mar 8, 2026

Best server provider for Minecraft

Best server provider for Minecraft. Best Customer Service I have ever experienced, great UI and helpful tutorials.

When you just want to play with your friends and don't want to deep dive into Server hosting on your own, this is the best Solution. The price is affordable, just split it with the players, and it's not even 10€ per month each.

8 March 2026

Unprompted review

Mar 7, 2026

I have struggled with a plugin for a long time but the server host staff installed it and set it up for me for free!

2 March 2026

Unprompted review

Feb 25, 2026

Support

They have fast support

25 February 2026

Unprompted review

Feb 25, 2026

Response for support cases is extremely…

Response for support cases is extremely quick and the servers very stable overall.The team is totally on it.

25 February 2026

Unprompted review

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