Wise Move SA Reviews 

229
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. People frequently commend the careful handling of belongings and the efficiency of the moving process, ensuring items arrive safely. Many consumers highlight the smooth user experience, excellent communication, and punctuality, which make the entire process stress-free. Reviewers frequently mention the companies' reliability and willingness to go the extra mile, often exceeding expectations. Many people appreciate the convenient process of getting quotes and the overall ease of using the service.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that items were... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication from start to... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied

Rated 5 out of 5 stars

We had to move a few items from Jhb to Bloemfontein and then a few more on to George. Wise Move got us a few quotes and we ended going with EQuick Logistics- from the start in getting quotes to the de... See more

Company replied


Company details

  1. Removals company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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1-star

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4.9

All reviews

(229)

168 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

It was so easy to get quotes for approval within my budget for my move. The team I went with at 24/7 Logistics were fantastic. Definitely would recommend their services

21 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks for your great review, Dyan! We’re happy to hear that getting quotes within your budget was quick and easy. It’s wonderful to know that the team you chose provided fantastic service. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

100% Satisfaction. They went that extra mile for me…

They went that extra mile for me because I'm a disabled person and my stuff was in the storage for almost 3 years. I'm very happy with their service. 100% satisfied. Thank you.

25 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Anna-Marie. Thank you so much for sharing your experience! We're truly happy to hear that the team went the extra mile to make your move smooth and stress-free. It means a lot to us that you felt well taken care of, especially after having your belongings in storage for so long. Wishing you all the best, and we're here whenever you need us again! 😊

Rated 5 out of 5 stars

Prosper and his amazing team

Prosper and his team were just amazing. On time, incredibly professional and so efficient! Never before has a house move of ours gone so smoothly. You guys are a real godsend. I would strongly recommend this team to any potential customer. Thank you!

20 February 2025
Unprompted review
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Reply from Wise Move SA

Thank you for your wonderful review, Nico! We’re so happy to hear that your move went smoothly and that Prosper and his team provided such a professional and efficient service. Moving can be stressful, so knowing they made the process easy for you is fantastic.

We truly appreciate your recommendation and would love to assist you again in the future!

Rated 5 out of 5 stars

I had the best service from PQX3

I had the best service from PQX3, Kevin was extremely helpful and went the extra mile without charging extra.Thank you to Kevin and the Team for the Great Service..

18 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks so much, Ludwe! It’s great to hear that you had such a positive experience with the team and that Kevin went the extra mile to ensure everything was taken care of. Providing great service without hidden costs is what we strive for, and we’re happy to know you felt well taken care of.

We appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

A great platform for quick service

I found Wise Move via a blog about where to donate furniture in Joburg - great topic! From there, I submitted a request for a quote (very easy). I received several responses quite soon thereafter, and chose the one with the highest rating. They did not disappoint! Excellent service and very reasonable pricing.

17 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for sharing your experience, Melissa! We love hearing that you found Wise Move through a blog and that the process of getting quotes was quick and easy. Choosing a top-rated provider is always a great approach, and we’re so glad they delivered excellent service at a fair price.

We appreciate your support and hope to assist you again in the future!

Rated 1 out of 5 stars

Bad expensive experience

On 27 December I moved with Wise Move
Firstly the movers arrived with a 1.5 to Hyundai bakkies that was to small.
Secondly the damaged my stove breaking the hinges, they also damaged my washing machine by lifting and carrying it by it console. They scratched and dented the door of my tumble dryer and dented the door of my refrigerator. This after I made available a trolley that they could use to move the furniture that they refused to use
The owner came to inspect the damage and undertook to reimburse me for the damage.

Despite the undertaking from him no refund has been forthcoming and they now no longer reply to my emails or Whatsapp messages.

27 December 2024
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

We’re really sorry to hear about the damage and the difficulties you've faced in getting a resolution. We understand how frustrating this must be, and we appreciate you sharing this issue with us here and via our dedicated support line.

Our support team member, Vanessa, is actively following up with the carrier to ensure this matter is resolved as soon as possible. We take these situations seriously and appreciate your patience while we work toward a fair outcome.

Rated 5 out of 5 stars

The service is exceptionally good…

The service is exceptionally good ,honest and reliable and they delivered the car on time ! Nothing of the car was damaged! I would highly recommend WiseMove to anyone ! It’s the best of the best ! It was quick ,I was impressed about their service,honesty,reliability and integrity! ❤️🙏🔥🔥🔥🔥🔥

17 October 2023
Unprompted review
Rated 1 out of 5 stars

Spammers

You use their services once and they keep spamming you with email.
It's been 2 weeks! I still get at least 1 email per day.
There is no option to stop this!

4 March 2023
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Martin - Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

Rated 5 out of 5 stars

The communication was top class

The communication was top class, via WhatsApp which was really convenient. The process was simple, and the car arrived in perfect condition, earlier than expected. A great experience all round.

8 November 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi - This review made our day! We're glad to know you had a positive experience using Wise Move platform for your transportation needs. It is what we always aim to provide. Get in touch if you will need our service again!

Rated 5 out of 5 stars

I made a WISE choice to use WISEMOVE!!

I could not have made a better decision! Communication was awesome. I had many questions throughout the process. My emails were answered promptly by Emma from Wise Move. Alex from PQX3Removals, communicated & answered my questions in depth and with so much patience. Kevin called me &dealt with the collection from my home and kept us updated until delivery in Knysna. All within 3 days. All round great communication and excellent service. Thank you so much

9 November 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Tracey - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

Very professional and helpful.

11 November 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Sandra - Thank you for the 5-stars! We're happy you're pleased with how your moving job went. Get in touch if you will need our service in the future!

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Mariska, you were efficient and professional at every step of the process. Definitely exceeded my expectations !

7 November 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Clifford- Thank you so much for your amazing review! We are thrilled that you loved your experience - it really reflects the kind of experience we are striving to achieve at Wise Move. We Look forward to seeing you again soon.

Rated 5 out of 5 stars

Wise Move made buying 2nd hand furniture easy

Found Wise Move online and had a few pieces of furniture I had found on Facebook Marketplace and Instagram collected and delivered within 24 hours of putting out my job for quotes. So easy, so efficient, just a pleasure.

3 November 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Sarah - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

Our piano was moved with love and care

I needed a much loved upright piano moved from Somerset West to Noordhoek. I discovered Wise Moves who found the most appropriate movers to meet my needs. Piano House was the actual company that picked up and delivered my piano. PianoWorx arranged this for me. The team was super efficient and friendly. They worked very fast but with all due care. My daughter received the piano and experienced the same great service. I highly recommend Piano House and Wise Move.

19 October 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Terri - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

What a wonderful experience!

What a wonderful experience!
They continiously kept us informed of the progress.
Our car arrived earlier than we thought.
Thank you so much!

14 October 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi E - Thanks for placing your trust in us. We're glad to know you had a positive experience using Wise Move platform for your transportation needs. It is what we always aim to provide. Get in touch if you will need our service again!

Rated 5 out of 5 stars

GREAT SERVICE WILL USE IT AGAIN

This was a very professionally managed service - Mariska was excellent in her communication and care. The driver who dropped off the vehicle was also fantastic. Thank you for moving our vehicle with such great care.

17 June 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Merv - This review made our day! We're glad to know you had a positive experience using Wise Move platform for your transportation needs. It is what we always aim to provide. Get in touch if you will need our service again!

Rated 5 out of 5 stars

Great

Great, on time and quick.

12 September 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Sher - Thank you for the 5-stars! We're happy you're pleased with how your moving job went. Get in touch if you will need our service in the future!

Rated 5 out of 5 stars

Thank you for your prompt and…

Thank you for your prompt and professional service!

12 September 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Adri - We are so happy to hear about the great experience you had using Wise Move. It was an immense pleasure to work with you and help find a trusted transport provider for your transportation needs. Get in touch if you will need our service again :)

Rated 5 out of 5 stars

Very friendly and great to deal with

Very friendly and great to deal with! So happy with my delivery.

14 September 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Melanie - Thanks for placing your trust in us. We're glad to know you had a positive experience using Wise Move platform for your transportation needs. It is what we always aim to provide. Get in touch if you will need our service again!

Rated 5 out of 5 stars

Vehicle moved from CT to Jhb

Mariska was very helpful and professional. She gave me the detail and procedure to move my vehicle from Cape Town to Johannesburg from first contact and kept me up to speed with how it is progressing until it arrived and ready for collection. All in 4days

8 September 2022
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Riaan - It makes our day to hear that we were able to provide you 5-star service.t really reflects the kind of experience we are striving to achieve at Wise Move. It is what we always aim to provide. Get in touch if you will need our service again!

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