Wise Move SA Reviews 

221
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the careful handling of belongings and the smooth, stress-free moving process. Reviewers often mention the teams going above and beyond, providing exceptional service with a personal touch. The customer service is frequently highlighted for its excellent communication, keeping consumers informed throughout the process. People also value the punctuality and efficiency of the delivery service, with items often arriving safely and on time, sometimes even earlier than expected. The overall user experience is described as easy and convenient, with many expressing their intent to use the company again.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the professionalism,... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting safe and on-time deliveries,... See more

Customer service

People report positive experiences with customer service, highlighting their reliability and willingness to... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from Andrew and his team. We had some challenge with access into our estate yet Andrew showed priority to our furniture and appliances by taking it back to his depot and bringing it... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Removals company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(221)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Best experience i have ever had with a…

Best experience i have ever had with a removal company

19 August 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Glenn! It means a lot to hear you describe it as your best experience with a removal company. We’re glad Wise Move could help you find such a reliable and professional team. That’s exactly what we aim for. 🙏

Rated 5 out of 5 stars

Christo and his team were absolutely…

Christo and his team were absolutely amazing. Thank you for making our move an absolute pleasure! THANK YOU!

15 August 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you so much, Sissy! What a joy to hear your move was an absolute pleasure. We’re thrilled Wise Move could help match you with a team that made everything so smooth and stress-free. 💛

Rated 5 out of 5 stars

Baie dankie Wise Move

Baie dankie Wise Move! I can’t thank Wise Move and their incredible support team enough! I found myself needing to move at the very last minute, and what could have been a total nightmare turned into an absolute breeze thanks to them. From the moment I reached out, they we're friendly, calm, and super reassuring, exactly what I needed as I was feeling stressed and overwhelmed.

They worked quickly to find the right movers for me (at a great rate too), kept me updated every step of the way, and made sure everything went smoothly. The movers I booked with were professional, careful, and efficient – I honestly couldn’t believe how fast everything was arranged.

What really stood out was the personal touch. The Wise Move team didn’t just “process” my request, they cared. They checked in, followed up, and made me feel like I wasn’t facing the chaos alone. I am so grateful for their kindness, professionalism, and quick action.

If you ever need to move – especially on short notice – I can’t recommend Wise Move enough. They turned what could have been one of the most stressful days into something completely manageable. Truly 10/10 service!

13 August 2025
Unprompted review
Rated 1 out of 5 stars

WiseMove.co.za may not be so Wise

I contacted wise move with regards to getting some items from Joburg to Cape Town. They referred 3 companies - and the companies all looked legit. Skonza logistics: Company Reg: K2016223832; claims to offer R 100 000 + cover and there are 100+ "good ratings" though now I wonder - are the ratings on this website fake?

This guy is literally stealing my things or threatening too! When he came with the original items - my sister met him. He was there for 2 minutes and drove off. Then called me and said that to come back he wants me to pay him more money which is basically blackmail. Then I messaged "WiseMove" with a photo of his vehicle license plate - taken by the man who my things in Joburg were with who literally owns a security company that installs cameras to take license plates and identify persons entering areas as well as other forms of security tech. Then he blocked our messages on WhatsApp.. . and was literally going to send this out on security groups in Joburg when he turned around called my sister and brought back the things realising we have his license all while claiming that I was over-reacting. Then he started the chat on iMessages ...

Look at this message history: tinyurl. com / 2f4fx6cp

When I got to check the items, I noted he did not drop off the legs of my basket holder.. Which he apologised for…  I also found they also had missed the clear box of things- I did not blame him for this at all.. but he did have the list of things he should have been collecting - and I wondered why he didn’t check -  I don’t know. 

As you can see at this point I thought he was being nice to make up for forgetting to give me my basket legs and being back in Jozi he said he will bring the box if my friend from whom he collected the things would bring it to him, which he did. Now he says he was being nice and fetched them but that is not true - Rudy dropped them off. I was under the impression he was making up for the preceding behaviour -apparently I’m wrong based on his messages this yesterday and he is out to steal my items.

The week before last, he said he would drop on Friday - he didn’t.  Then I asked if he is coming yesterday (saturday - as he indicates in the above linked convo) - he said no he will come when he can. I said that’s fine, just bring it as soon as possible - after which he became unnecessarily rude  now and is holding my items! 

- after putting me through all this drama 

- he is now telling me he will drop my legs but not my box which has thousands of rands of goods in it

This is unacceptable and unprofessional behaviour. 

He literally says I must lay charges and this is the sort of people WiseMove approves on their system? 

10 August 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Bianca,

We’re very sorry to hear about your experience and the stress it caused you. This is certainly not the level of service we expect from transport providers on our platform.

We take all complaints about carrier conduct extremely seriously. As soon as we received your message this Sunday, our team investigated the matter and worked directly with you and the provider to ensure your delivery was completed. We’re pleased to confirm that the outstanding items were returned to you within 24 hours of receiving your complaint.

We have also escalated this incident internally to review the carrier’s conduct and take the necessary action to prevent situations like this in future. Your feedback is important to us, and we’re committed to continued improvement to ensure our customers can book with confidence.

Thank you for bringing this to our attention and giving us the opportunity to resolve it. If there’s anything further you’d like to discuss, please contact us directly at support@wisemove.co.za so we can assist you.

— The Wise Move Team

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Great at communicating, I would definitely use them again.

5 August 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Ashleigh! We’re so happy to hear you had such a great experience. Clear, friendly communication is exactly what we hope to deliver through Wise Move. We’d be delighted to help you again anytime.

Rated 4 out of 5 stars

Thank you for making one of the things…

Thank you for making one of the things no one like to do easier.
Being on time, sufficient and professional.

5 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you so much for your kind words! We know that moving can be stressful, and we’re so glad we could make the process easier for you. Punctuality, efficiency, and professionalism are exactly what we strive for, and it’s great to hear that it made a difference in your experience. We truly appreciate your support! 😊

Rated 5 out of 5 stars

Excellent Service

Great Communication, Punctual, Professional and with care!

10 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for your kind words, Francois! We’re so glad to hear that you had an excellent experience with our team. Providing a smooth and stress-free service is what we strive for. We truly appreciate your support!

Rated 5 out of 5 stars

I have not checked my goods as yet

I have not checked my goods as yet, but the Service was AWESOME. Cell phone calls all the way from Durban to Cape Town from the time of picking up my goods to my Front Door.

7 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Victor, thank you for your kind words! We’re so glad the team kept you updated throughout the journey—it’s important to us that you feel informed and reassured every step of the way. We hope everything arrives just as expected, and if you ever need anything, we’re here to help. Wishing you all the best!

Rated 5 out of 5 stars

PEACE🙏🏻


Peace!! Your name couldn’t be more spot on. With something so stressful you really did give us some peace. Thank you so much team for your help, your kindness, and your incredible work ethic. I would 100% recommend you to everyone. Fast, efficient, brilliant service. Thank you 🙏🏻

2 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Chloe, your review truly means so much! Moving can be stressful, and we’re so happy to hear that the team was able to bring you peace of mind during the process. Thank you for your thoughtful words and for trusting us with your move!

Rated 5 out of 5 stars

incredible, friendly and efficient team

this team were incredible, they were very quick and supportive with answering back to questions or last min changes before the moving day and were absolutly amazing on the moving day itself, all my furniture was handled with care and the whole process was stress free, I highly recommend these guys and will use them again!

1 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Lauren, we’re so grateful for your wonderful review! Moving can be overwhelming, so hearing that the team was quick, supportive, and handled everything with care means a lot. We’re thrilled that your experience was stress-free, and we’d love to assist you again whenever you need us. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Amazing service

My experience with TM Movers was a breeze. They respond very quickly and action the requests very quickly which worked for me because I needed to move swiftly. My furniture was well kept, covered neatly and still in good condition at the final destination. Thank you Team. Great work!

28 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you so much, Wenzy! It’s great to hear that everything went smoothly and that your furniture was well cared for during the move. We understand how important it is for things to arrive in perfect condition, and we’re so glad we could make that happen for you. We truly appreciate your trust and your kind words—wishing you all the best in your new space!

Rated 5 out of 5 stars

Professional and efficient service…

Professional and efficient service moved my vehicle from Centurion to Cape Town. Arrangements made on Tuesday collected on Thursday and delivered by Saturday kept updated all the way through the process.

1 March 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for your review, Ryan! We’re so glad to hear that your vehicle transport from Centurion to Cape Town was smooth and well-coordinated. We appreciate your kind words. If you ever need transport services again, we’re here to help!

Rated 5 out of 5 stars

Great service

It was so easy to get quotes for approval within my budget for my move. The team I went with at 24/7 Logistics were fantastic. Definitely would recommend their services

21 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks for your great review, Dyan! We’re happy to hear that getting quotes within your budget was quick and easy. It’s wonderful to know that the team you chose provided fantastic service. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

100% Satisfaction. They went that extra mile for me…

They went that extra mile for me because I'm a disabled person and my stuff was in the storage for almost 3 years. I'm very happy with their service. 100% satisfied. Thank you.

25 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Anna-Marie. Thank you so much for sharing your experience! We're truly happy to hear that the team went the extra mile to make your move smooth and stress-free. It means a lot to us that you felt well taken care of, especially after having your belongings in storage for so long. Wishing you all the best, and we're here whenever you need us again! 😊

Rated 5 out of 5 stars

Prosper and his amazing team

Prosper and his team were just amazing. On time, incredibly professional and so efficient! Never before has a house move of ours gone so smoothly. You guys are a real godsend. I would strongly recommend this team to any potential customer. Thank you!

20 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for your wonderful review, Nico! We’re so happy to hear that your move went smoothly and that Prosper and his team provided such a professional and efficient service. Moving can be stressful, so knowing they made the process easy for you is fantastic.

We truly appreciate your recommendation and would love to assist you again in the future!

Rated 5 out of 5 stars

I had the best service from PQX3

I had the best service from PQX3, Kevin was extremely helpful and went the extra mile without charging extra.Thank you to Kevin and the Team for the Great Service..

18 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks so much, Ludwe! It’s great to hear that you had such a positive experience with the team and that Kevin went the extra mile to ensure everything was taken care of. Providing great service without hidden costs is what we strive for, and we’re happy to know you felt well taken care of.

We appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

A great platform for quick service

I found Wise Move via a blog about where to donate furniture in Joburg - great topic! From there, I submitted a request for a quote (very easy). I received several responses quite soon thereafter, and chose the one with the highest rating. They did not disappoint! Excellent service and very reasonable pricing.

17 February 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for sharing your experience, Melissa! We love hearing that you found Wise Move through a blog and that the process of getting quotes was quick and easy. Choosing a top-rated provider is always a great approach, and we’re so glad they delivered excellent service at a fair price.

We appreciate your support and hope to assist you again in the future!

Rated 1 out of 5 stars

Bad expensive experience

On 27 December I moved with Wise Move
Firstly the movers arrived with a 1.5 to Hyundai bakkies that was to small.
Secondly the damaged my stove breaking the hinges, they also damaged my washing machine by lifting and carrying it by it console. They scratched and dented the door of my tumble dryer and dented the door of my refrigerator. This after I made available a trolley that they could use to move the furniture that they refused to use
The owner came to inspect the damage and undertook to reimburse me for the damage.

Despite the undertaking from him no refund has been forthcoming and they now no longer reply to my emails or Whatsapp messages.

27 December 2024
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

We’re really sorry to hear about the damage and the difficulties you've faced in getting a resolution. We understand how frustrating this must be, and we appreciate you sharing this issue with us here and via our dedicated support line.

Our support team member, Vanessa, is actively following up with the carrier to ensure this matter is resolved as soon as possible. We take these situations seriously and appreciate your patience while we work toward a fair outcome.

Rated 5 out of 5 stars

The service is exceptionally good…

The service is exceptionally good ,honest and reliable and they delivered the car on time ! Nothing of the car was damaged! I would highly recommend WiseMove to anyone ! It’s the best of the best ! It was quick ,I was impressed about their service,honesty,reliability and integrity! ❤️🙏🔥🔥🔥🔥🔥

17 October 2023
Unprompted review
Rated 1 out of 5 stars

Spammers

You use their services once and they keep spamming you with email.
It's been 2 weeks! I still get at least 1 email per day.
There is no option to stop this!

4 March 2023
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Hi Martin - Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please know that we will be addressing this review with the team so they can learn from it and do better in the future.

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