Wise Move SA Reviews 

221
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the careful handling of belongings and the smooth, stress-free moving process. Reviewers often mention the teams going above and beyond, providing exceptional service with a personal touch. The customer service is frequently highlighted for its excellent communication, keeping consumers informed throughout the process. People also value the punctuality and efficiency of the delivery service, with items often arriving safely and on time, sometimes even earlier than expected. The overall user experience is described as easy and convenient, with many expressing their intent to use the company again.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the professionalism,... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting safe and on-time deliveries,... See more

Customer service

People report positive experiences with customer service, highlighting their reliability and willingness to... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from Andrew and his team. We had some challenge with access into our estate yet Andrew showed priority to our furniture and appliances by taking it back to his depot and bringing it... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Removals company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(221)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Service Rendered

The staff and driver handled everything with professionalism. The communication was excellent; they were punctual and ensured that the customer was satisfied. They are customer-centric. I wholeheartedly recommend them.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

WISE MOVE & Nr 8 Logistics

We used WISE MOVE to obtain a few quotations and then chose NR 8 LOGISTICS to pick up the park bench in Durban on Friday, which was delivered the next morning in Bergville.
All communications with Hubart from NR 8 LOGISTICS were done through the WISE MOVE email platform.

Hubert and his team did an excellent job. Everything was exactly on time and I also got a photo of thee person who received the parcel as requested.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient, friendly service

I phoned them the day before and they uplifted the vehicle the next morning. I had to pay 50% upfront and then the other 50% once the vehicle was delivered. They were in constant communication with me and was even patient enough for me to first make payment to the panelbeater before they released the vehicle. Definitely use them again.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Affordable, reliable, no stories.

This is the first time I've moved across the country, and I had my doubts. What I was looking for was someone affordable, reliable, who does what he says he'll do, on time, without stories. Thankfully, I found Potso and his team from Swift Transport through Wise Move, and I couldn't be happier.
Thanks, guys, much appreciated.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday I relocated from Jhb to CT…

Yesterday I relocated from Jhb to CT using T Logistics via Wize Move and what a Wize Move it was !
T Logistics worked tirelessly with such good grace, sent an Uber back to me to collect a box I had left behind, were happy to take back a carpet to Jo’burg that I didn’t need and unloaded items carefully so that everything was offloaded in good condition, ahead of time and reasonable pricing. Make them your go-to for moving !

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Wisemove - Choice, quality and great prices

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the communication by the mover (Moving Day Moving Company - who were excellent - Franz and his team were communicative, early, careful and efficient. They were great value too. Highly recommended!) was immediate, clear and regular.

19 January 2026
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks so much, Adam! We’re glad Wise Move made it easy to compare options and choose the right mover for your needs. Great to hear Franz and the Moving Day Moving Company team delivered such a smooth, efficient, and good-value move. We really appreciate the recommendation.

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