Wise Move SA Reviews 

220
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the careful handling of belongings and the smooth, stress-free moving process. Reviewers often mention the teams going above and beyond, providing exceptional service with a personal touch. The customer service is frequently highlighted for its excellent communication, keeping consumers informed throughout the process. People also value the punctuality and efficiency of the delivery service, with items often arriving safely and on time, sometimes even earlier than expected. The overall user experience is described as easy and convenient, with many expressing their intent to use the company again.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the professionalism,... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting safe and on-time deliveries,... See more

Customer service

People report positive experiences with customer service, highlighting their reliability and willingness to... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting it as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from Andrew and his team. We had some challenge with access into our estate yet Andrew showed priority to our furniture and appliances by taking it back to his depot and bringing it... See more

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Removals company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(220)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job Sibs Logistics

Sibs Logistics did a great job with moving our stuff. They were efficient and I highly recommend them to anybody thats planning on moving their belongings. Thanks Rashid and team.

17 January 2026
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Kammy! Great to hear Sibs Logistics took good care of your belongings and handled the move efficiently. We’re glad Wise Move could help connect you with Rashid and his team. Appreciate the recommendation.

Rated 4 out of 5 stars

Very Happy with Petrus and his team…

Very Happy with Petrus and his team from Rock Steady. We received excellent service and will most definitely use them again.

16 January 2026
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Tarnya! We’re really pleased to hear Petrus and the Rock Steady team delivered excellent service. It’s always great knowing customers feel confident using the same movers again. Thanks for using the Wise Move platform to arrange your move.

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Fast service. Very reasonably priced. Helpful and kept me informed about progress.

14 January 2026
Unprompted review
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Reply from Wise Move SA

Thank you! We’re glad the service provider was top-notch. Keeping customers informed and supported is exactly what we aim for. Appreciate the feedback.

Rated 5 out of 5 stars

Great Movers and Great Price

Ron and team were excellent and transported my piano from KZN to JHB safely and efficiently. Their price was also very fair compared to the rest of the market.

8 January 2026
Unprompted review
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Reply from Wise Move SA

Thank you, Shahir! We’re really glad Wise Move could help connect you with Ron and his team and that your piano was transported safely. Great to hear the service was efficient and well-priced. We really appreciate the recommendation!

Rated 5 out of 5 stars

instalorry service

instalorry service

Finished 30 mins early. - punctual - chilled about very heavy workload Really perfect

also very precious computer was moved with care

9 January 2026
Unprompted review
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Reply from Wise Move SA

Thanks, Chester! Happy to hear everything went so smoothly — finishing early, handling a heavy workload with ease, and taking good care of your computer. We’re glad Wise Move helped make it a stress-free experience.

Rated 5 out of 5 stars

Excellent service from Shane at SC…

Excellent service from Shane at SC Logistics THROUGH Wise Move SA. Professional, reliable, and kept us informed throughout the delivery to PE. Vehicles arrived on time and in great condition. Highly recommended.

31 December 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Mario! Really happy to hear Shane and the SC Logistics team did such a great job and kept you updated throughout the delivery to PE. Glad we could help connect you with a reliable team. Appreciate the recommendation!

Rated 5 out of 5 stars

Excellent and reliable service

Very reliable and fast transport from Cape Town to Pretoria

27 December 2025
Unprompted review
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Reply from Wise Move SA

Thank you, Adolf! We’re glad Wise Move could help connect you with a transporter who delivered fast and reliable service. Really appreciate you sharing your experience.

Rated 5 out of 5 stars

Car courier service: Mpumalanga to Cape Town

Henry at Henry's 24/7 Towing & Recovery was professional, maintained communication throughout and he was punctual. Definitely would recommend him

2 January 2026
Unprompted review
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Reply from Wise Move SA

Thanks so much, Daluxolo! It’s great to hear Wise Move helped you find Henry and that their communication and punctuality were spot on throughout the journey. We appreciate the recommendation.

Rated 5 out of 5 stars

Great service and communication from…

Great service and communication from start to finish!

29 December 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Kim! Happy to hear Wise Move helped make the process smooth with clear communication from start to finish. We appreciate your feedback.

Rated 3 out of 5 stars

Mixed Experience Overall

I sincerely wish the moving company had brought more movers to assist with the move, as this would have shortened the moving time and helped reduce damage to my furniture. The move ultimately required two loads, which should have been communicated to me before I accepted the quotation, so the additional charge would not have come as a surprise. That said, the three movers who arrived did their best to accommodate my needs, which at least added a positive note to the overall experience.

20 December 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you for your honest feedback, Sanderine. We’re sorry parts of the move didn’t go as smoothly as expected, particularly around staffing and pricing clarity. Your comments are important, and we’ll use them to help improve how expectations are communicated on Wise Move. We also appreciate you acknowledging the efforts of the movers on the day. Our team has reached out to you via email as well so we can better understand what happened and look into this further.

Rated 5 out of 5 stars

Brilliant Service

Christo and his team were brilliant and really made our experience memorable. I have had bad experiences with a moving company but Christo and his team went above and beyond. Thank you so much

1 January 2026
Unprompted review
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Reply from Wise Move SA

Thank you, Tracy! We’re really pleased Wise Move was able to connect you with Christo and his team and help turn your moving experience into a positive one. Going above and beyond is exactly what we aim for.

Rated 5 out of 5 stars

Everything was done very smoothly and…

Everything was done very smoothly and they handled my requests with great care. Highly recommend these guys!!

31 December 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Larreth! Great to hear Wise Move helped you find a team that handled everything smoothly and with care. We appreciate the recommendation.

Rated 5 out of 5 stars

I would HIGHLY recommend this moving…

I would HIGHLY recommend this moving company to anyone that’s willing to listen! I will always support and recommend this company from being extremely punctual, helpful, respectful and extremely supportive throughout the process! 100/100! Thank you guys so much!

23 December 2025
Unprompted review
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Reply from Wise Move SA

Thank you so much, Kalyn! We’re thrilled Wise Move could help connect you with a team that was punctual, supportive, and respectful throughout the move. A 100/100 recommendation means a lot!

Rated 5 out of 5 stars

Great service

Great service. My movers are very professional and trustworthy. I got quotes within a few minutes of service request

22 December 2025
Unprompted review
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Reply from Wise Move SA

Thanks, Lebo! We’re glad Wise Move helped you receive quotes quickly and connect with professional, trustworthy movers. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Titan Logistics

Responsive and easy communication to my request. I experienced excellent service and total professionalism with Titan logistics. The care taken with wrapping and looking after the goods as well as communication was first class!

20 December 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Stuart! We’re really happy Wise Move helped you find Titan Logistics and that their communication and care stood out. Appreciate the detailed feedback.

Rated 5 out of 5 stars

Best service

Excellent communication throughout, from time of booking to delivery. Goods were fully wrapped & arrived in good condition

15 December 2025
Unprompted review
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Reply from Wise Move SA

Thanks so much, Zizile! We’re pleased to hear communication was clear throughout and that your items arrived safely. Glad Wise Move could help make the process smooth from start to finish.

Rated 5 out of 5 stars

Easy to engage and fast response when…

Easy to engage and fast response when everyone else was unavailable - great guys to deal with and payment on satisfaction made it most convenient!

15 December 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you! We’re happy Wise Move was able to help you secure a mover quickly when options were limited and keep everything simple and hassle-free.

Rated 5 out of 5 stars

Elias and his team were in constant…

Elias and his team were in constant co.munication. Pickup was punctual and well loaded. Delivery done and the was a small item left in his vehicle which I said they could leave, he still went the extra mile and delivered it the next day.
I will recommend their services any day. Than you.

11 December 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thanks, Craig! It’s great to hear Wise Move helped connect you with Elias and his team and that everything was handled with care and clear communication. Going out of their way to deliver the remaining item really shows their dedication — we appreciate the recommendation.

Rated 5 out of 5 stars

All parties involved made the entire…

All parties involved made the entire process less stressful. Thankyou so much for exceptional service, much appreciated.

27 November 2025
Unprompted review
Wise Move SA logo

Reply from Wise Move SA

Thank you, Magda! We're so glad to hear the whole process felt less stressful for you. Wonderful to know the team you found through Wise Move delivered exceptional service. Really appreciate your kind words!

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