Wiser Mortgage Advice Reviews 77

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After using Dean for the second time around I couldn’t recommend him him more as a mortgage advisor. Explained everything, making things simple & making sure we were happy with our choice along with o... See more

Rated 5 out of 5 stars

I spoke with Clark today regarding my mortgage in principle. The call was incredibly helpful and useful due to his kind nature putting me at ease. I felt I could ask any questions and no question was... See more

Company replied

Rated 5 out of 5 stars

Dean gave attentive care ensuring we picked the right mortgage for us. He broke down the jargon and explained in detail the best options. Even after the mortgage was completed he continued to give us... See more

Rated 5 out of 5 stars

I find the entire mortgage process confusing and long winded. Dean explains and handles things in a very simplistic way, meaning that the hard work is done for me. He is personable and always availa... See more

Company details

  1. Mortgage broker

Written by the company

Wiser Mortgage Advice team are experienced advisors based in the West Midlands. Our mortgage advisors have over 50 years of experience in the financial and banking industry. With access to the whole of the market you can be sure you are getting the very best products for your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

I was recommended Parm by a friend

I was recommended Parm by a friend, and from the very first contact his response was fast, efficient, and professional. Parm is extremely polite, well-mannered, and reassuring.

After being told no by multiple other brokers—some of whom wouldn’t even give me the time of day—Parm secured my mortgage within six days of applying. As a first-time buyer, this felt nothing short of amazing.

Parm is confident, highly knowledgeable, and immediately put me at ease. I suffer from high anxiety, and he genuinely allowed me to ask questions freely without ever making me feel uncomfortable or silly. He consistently responded with patience, kindness, and reassurance, telling me to trust him and let him handle the worrying—which he absolutely did.

He invited me for an open visit to meet him in person at the office. I emailed all documents in advance, and when I arrived everything was already prepared. The service was seamless, professional, and truly exceeded my expectations.

Not only did Parm successfully secure my mortgage, but he also took the time to carefully explain my life insurance options, sourcing the best deals while ensuring I fully understood everything. He also arranged building and contents insurance—honestly, I barely had to do a thing. Parm handled it all.

He recommended solicitors and put me in touch with them immediately, making the process smooth from start to finish. He was never pushy and never tried to sell anything that didn’t genuinely suit my needs.

Throughout the process, Parm reassured me that he would stay in touch and continue to support me through the solicitor stage—and that if I ever needed him, he would always be there.

Parm truly knows what he’s doing. I would recommend him to absolutely anyone. He has made my whole year, and honestly deserves a pay rise for the outstanding service he provides. Thank you so much, Parm. 🌟

18 November 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Thank you so much for your kind and heartfelt review, Tanisha — we’re thrilled Parm could make such a positive difference to your first-time buying experience.
Your recommendation means a great deal, and we wish you every success and happiness in your new home.

Rated 5 out of 5 stars

Mortgage Advisor

Justine has been great from the start, been so helpful and gone above and beyond in making the process straight forward, explaining complex terms and also making sure you get the most for your money. Nothing but great things to say about Justine and Wiser Mortgage.

15 November 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Thank you for your kind review, Harnek — we’re delighted to hear Justine made everything clear, smooth, and great value for you.
Your positive feedback means a lot to both Justine and the team at Wiser Mortgage.

Rated 5 out of 5 stars

Justine has been brilliant from start…

Justine has been brilliant from start to finish. What a lovely person she is, and full of knowledge. I would recommend her to anyone searching for a mortgage advisor! Thank you so much for everything Justine!

23 October 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Thank you for your lovely review, Jevon — we’re so pleased Justine could support you so well from start to finish.
Your recommendation is greatly appreciated, and we’ll be sure to pass on your kind words to her

Rated 5 out of 5 stars

Wiser Mortgage

Working with Justine has been amazing. She kept me updated at all times.

Could ask for anyone else to support me the way Justine has

Thank you so much

29 May 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Thank you for your kind review, Leona — we’re delighted to hear Justine kept you fully supported and informed throughout.
Your feedback means a lot, and we’ll be sure to pass on your thanks to her.

Rated 5 out of 5 stars

10/10 service from Clark!

I spoke with Clark today regarding my mortgage in principle. The call was incredibly helpful and useful due to his kind nature putting me at ease. I felt I could ask any questions and no question was silly. He made the process simple, easy to understand and took away the stress. Clark was efficient and professional whilst providing a personalised experience. Thank you!

19 August 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Thank you for your lovely review, Rebecca — we’re so pleased Clark could make the process clear, calm, and stress-free for you.
Your kind words are greatly appreciated, and we’ll be sure to pass them on to him

Rated 5 out of 5 stars

Great

Great work and

10 July 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Isreal, thank you for such a great review!

Rated 5 out of 5 stars

Madison's Exceptional Service

It's with immense gratitude that I express my sincere appreciation for Madison, our extraordinary mortgage advisor. From the moment we began this process, my husband and I felt overwhelmed, frankly, believing homeownership was beyond our reach. Madison's presence was a beacon of clarity and support, transforming what seemed impossible into a reality.

Her daily communication was not merely transactional; it was a masterclass in proactive guidance. She anticipated our questions, provided detailed explanations, and ensured we understood every step. This level of attentiveness is rare and truly invaluable. When our initial mortgage application was unexpectedly rejected, a moment that could have shattered our dreams, Madison's response was nothing short of remarkable. She offered genuine comfort, acknowledging our disappointment, and then immediately shifted into action. Her expertise allowed her to quickly identify a more suitable lender, demonstrating a deep understanding of the market and a commitment to our success.

What truly sets Madison apart is her unwavering responsiveness. Regardless of the time, her emails were answered promptly, with thoughtful and thorough replies that addressed our concerns with precision. This level of dedication, coupled with her genuine empathy, made us feel completely supported and reassured throughout the entire process. It was clear that she prioritized our needs above all else.

Madison didn't just facilitate a mortgage; she provided a transformative experience. Her service far exceeded our expectations, earning a resounding 5 out of 5 stars. If you are seeking a mortgage advisor who combines expertise with genuine care, choosing Madison is the best decision you can make.

20 March 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Canan, Thank you for writing this lovely review. We are delighted to hear that Madison provided you with such exceptional service!

Rated 5 out of 5 stars

Michael in Shirley was great

Michael in Shirley was great. He sorted out my income protection with a quick and straightforward meeting, highly recommend

31 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Tom, thanks for writing us a great review! We are delighted to hear that Michael provided you with such great service!

Rated 5 out of 5 stars

Kayleigh has been fantastic to work…

Kayleigh has been fantastic to work with! She responds quickly and processes requests promptly. Highly recommend her!

30 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Gee Dee, thanks for writing us a great review! We are delighted to hear that Kayleigh provided you with such fantastic service!

Rated 5 out of 5 stars

Kayleigh- 100% recommend

Kayleigh was fantastic to deal with. She spoke through all our needs with us and advised us as to what was our best option. She broke down the financial jargon and made it easy to understand. Kayleigh actioned things quickly to ensure our sale progressed in a timely manner. Thank you again!

27 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Amelia, thanks for writing us a great review! We are delighted to hear that Kayleigh provided you with such fantastic service!

Rated 5 out of 5 stars

First time buyers

Me and my partner are first time buyers, and we were feeling pretty anxious about getting a mortgage and buying a house but from the very first meeting, Clark put all of our worries to rest and walked us through the process, keeping in touch frequently and looking out for our best interests, finding us the best products that suited our situation.
Clark, you're a hero - thanks for all your help!

12 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Daniel, we are delighted to hear that Clark provided you with such exceptional service!

Rated 5 out of 5 stars

Excellent service

I have been informed about all process from beginning. There was a great communication
between myself and the mortgage advisor.
Overall I have received the best instructions and guidance.
Thank you very much!!!

6 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Gabriela, We are delighted we provided you with such great service!

Rated 5 out of 5 stars

Exceptional Support

We had an amazing experience working with Michael. From the start, he was professional, approachable, and always available to guide us through the mortgage process. His expertise and clear communication made what could have been a stressful experience so much easier for us.

2 January 2025
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Can, Thank you for writing us such a great review. We are delighted to hear that Michael provided you with such excellent service.

Rated 5 out of 5 stars

Mark was extremely helpful and a…

Mark was extremely helpful and a pleasure to deal with. He explained the best options, answered my hundreds of questions and gave us guidance and support throughout the process. We are extremely greatful and would highly recommend!!

4 July 2024
Unprompted review
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Reply from Wiser Mortgage Advice

Hi, thank you for leaving us a review! We're thrilled to hear that Mark provided you with excellent service.

Rated 5 out of 5 stars

Helpful advice

Mark was really helpful and knowledgeable and gave some great advice. He listened to what I wanted and was really professional and polite and respectful of my needs, highly recommend.

19 July 2024
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Georgie, thank you for leaving us a review! We're thrilled to hear that Mark provided you with a fantastic service.

Rated 5 out of 5 stars

Mark was professional

Mark was professional, listened well to what we needed and was very engaging. Turned a difficult and stressful process into something that felt almost easy!

1 July 2024
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Victoria, thank you for leaving us a review! We're thrilled to hear that Mark provided you with a fantastic service.

Rated 5 out of 5 stars

Would definately recommend.

Has been a long time since i got mortgage advice and a friend recommended Mark. Mark was friendly, approachable professional, he listened to my needs and was able to give me great advice to re-mortgage. Would definately recommend.

15 July 2024
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Rachel, thank you for leaving us a review! We're thrilled to hear that Mark provided you with excellent service.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! As a first time buyer having no idea the process regarding buying a property, Anthony at the Shirley office was brilliant!

17 July 2024
Unprompted review
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Reply from Wiser Mortgage Advice

Hi Conner, thank you for leaving us a review! We're thrilled to hear that Anthony provided you with excellent service.

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