Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
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Company details
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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You gave this 60 year old a loan when…
You gave this 60 year old a loan when the big 4 banks didn’t want to give the time of day
24 February 2025
It was easy and a quicker processing
It was easy and a quicker processing
I was happy with the surface I’m getting
All my question was answering professionally and quickly I was happy with that
20 February 2025
Easy easy.
My broker assisted me in gaing the finance we required. It was super easy and smooth all the way. Final approval was done and the money was in the bank in a couple of hours.
Thank you.
14 February 2025
Reply from Wisr Finance
Thanks, Colleen. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks, Jacob. Great to hear we made it easy for you.
Quick prompt and efficient service from…
Quick prompt and efficient service from all WISR staff
14 February 2025
Reply from Wisr Finance
Thanks for your feedback Maria. It's great to hear about your fast and easy experience.
Support person: Hailey
From the start, Hailey was outstanding with her support and efficiency. She’s understanding and very friendly.
7 February 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience.
It took way to long and I was…
It took way to long and I was discriminated because of me being a pensioner. Even so my income is higher then many workers.
3 February 2025
Reply from Wisr Finance
Hi Frank,
Thanks for taking the time to provide your review and sorry to hear we didn't nail the experience this time. We've passed this feedback onto the relevant teams. It's only through feedback like yours can we continue to improve what we do – and we're passionate about that.
Warm regards,
Team Wisr
Service was fast and keept in contact…
Service was fast and keept in contact to follow up though out the process.
4 February 2025
Reply from Wisr Finance
Awesome, great to hear it Jo.
Great help at a time of financial crisis
Wisr helped me refinance and now I pay half of my original repayments! They were very fast with an approval and pay-outs.
27 January 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Sharon. All the best.
Prompt
Prompt no nonsense service without the too and wrong from the big three. Competitive rates.
31 January 2025
Reply from Wisr Finance
Thanks for the review, Gary.
Excellent ....
Excellent ....
From my end wisr has been so far so easy to communicate with ... I just can't fault it...
31 January 2025
Reply from Wisr Finance
Thanks, Andrew. Great to hear we made it easy for you.
It was a simple process
It was a simple process. I had an issue with sharing bank statements so I called the team who were very helpful. Second time borrowing with Wisr Finance and would recommend anyone to use.
6 January 2025
Reply from Wisr Finance
Nice one, Michael! Thanks for sharing you experience.
Incredibly fast and low effort
I was very surprised to find the whole process only took a day or two. The process was fully digital as well, and very simple. Well done Wisr for delivering on an excellent service! I wouldn't bother going to any other credit provider going forward these guys have nailed it
20 January 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Rich.
Reply from Wisr Finance
Thanks Simon!
Reply from Wisr Finance
Awesome, great to hear it Kevin.
The entire process was stress free and…
The entire process was stress free and staff were lovely to deal with.
18 January 2025
Reply from Wisr Finance
Thanks for the review, Gordon.
Easy to deal with and very prompt with loan approval
Helpful easy to deal with and very professional
15 January 2025
Reply from Wisr Finance
Thanks, Ben. Great to hear we made it easy for you.
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