I wanted to express my gratitude and appreciation for the Agency team on supporting me when my bottle top was no longer working. I was so taken a back when you sent a new bottle I was almost in te... See more
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The agent helped me resolve my issue. Sammy was clear, communicative, transparent, and very helpful. I felt immediately at ease and taken care of by them. This was so much better than the initia... See more
I’ve been with Agency for 5 years and their sister company Curology for several years before transferring. I loved the product and never had any complaints. My skin looks great so imagine how disappoi... See more
Company replied
I find that the products have helped my skin in terms of firmness, healthy skin and wrinkles. I appreciate being able to get prescription medication on line. The care the Doctor uses to review my faci... See more
Company details
Written by the company
Your Agency formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to target your anti-aging needs. No drugstore product is this customized. Agency uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Agency products are made in the USA, vegan, and leaping bunny certified.
Contact info
United States
- withagency.com
4.0
Great
167 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The agent went above and beyond to…
The agent went above and beyond to solve my issue.
15 August 2023
Unprompted review
The customer service is amazing
The customer service is amazing! They answered me quickly and took care of my problem very well
10 August 2023
Unprompted review
Great Customer Service Representatives!
Customer service representatives were friendly, thorough, and knowledgeable.
4 August 2023
Unprompted review
Great customer service.
2 August 2023
Unprompted review
I love the products
I love the products, so far they are really helping my skin. I've been using for about 3wks every day. I'm excited to see the benefits in a couple more weeks.
24 July 2023
Unprompted review
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