Yotta Reviews 1,787

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, frequently reporting unresponsiveness and a lack of helpfulness from support staff. A common issue involved accounts being locked or closed, particularly after users had won money, leading to inaccessible funds and frustration. The app itself also received negative feedback, with people experiencing problems with its functionality and perceived unfairness in game outcomes. However, some customers also noted that while the redemption process could be slow, they eventually received their payouts without issues. A few other people also felt that the verification process was fast and appreciated the variety of game options available.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing significant frustration and... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long waits and a lack... See more

Customer service

Customers consistently express extreme dissatisfaction with customer service, citing it as the worst they... See more

Website

Reviewers highlight ambiguous aspects of the website, with some expressing strong dissatisfaction and... See more

Application

Users describe negative interactions with the app, with many reviewers not recommending it due to issues like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

All I’m here to do is confirm all the other reviews. I made my account and verified and connected my bank and card before playing. Of course I won a little ($125) did a redemption and they say it’ll... See more

Rated 2 out of 5 stars

They say that the redemption is not guaranteed a certain date. I’m verified I’ve been waiting a week and I’m really afraid I won’t get it now. I use a lot of social gaming and the fact that si many ca... See more

Rated 3 out of 5 stars

As of recently my experience is this. They are good at FIRST, but when I win off a daily bonus, (minimum redemption). THEY CANCELLED IT, and I tried messaging Support. NO RESPONSE FOR THE PAST 3 DAYS.... See more


Company details

  1. Video Arcade

Written by the company

Play games and redeem prizes!


Contact info

2.2

Poor

TrustScore 2 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love my Yotta account

I love my Yotta account. Putting money away automatically is brainless and I’m always glad to have it there in case I need it! It’s my fun money account

3 August 2023
Unprompted review
Rated 5 out of 5 stars

I really like your card

I really like your card . This is my biggest win. I really was happy with my win. I like everything about the card. Even a couple times when I had questions, your team responded so fast

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Love Yotta

Love Yotta, prizes every day, and the most important is a bank managed by young, smart and awesome people. Thanks Adam and the whole Yotta team.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Yotta!

With Yotta, I get a higher rate of return than I would a savings account and my money is always available. I can transfer it to another bank in about 2 days or use the Yotta debit card to access my funds any time. I would $15 the other week and it would've taken months to make that in a typical savings account.

21 July 2023
Unprompted review
Rated 3 out of 5 stars

Used to be a lot better

They used to be really great but once they introduced boxes it really went downhill. Winnings went down and I don't even get the full amount of tickets per purchase. Tickets take much longer to accumulate now with the new syste, I get that people were gaming the old system with venmo and cashapp but this isn't a good compromise.

4 July 2023
Unprompted review
Rated 4 out of 5 stars

Yotta is actually a great bank

Yotta is actually a great bank, but there are a couple things it needs, like an integration with Zelle. I do love the prizes and games because it kind of forces me to look at my money daily, all while being kinda fun! I’m sure it’ll continue to get better as time goes on. I was super happy when one of my purchases was covered as a win. Yeah, it was only $21 but hey, that’s a win in my book! Thanks for making this product.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Yotta makes saving money fun

Yotta has figured out how to make saving money fun for everyone. The earning beat all other savings accounts I have had and I recommend it to everyone that struggles with saving money because the incentives of winning make saving money all the more fun. I’ve been saving with yotta since 2020 and have earned more then all my other savings accounts.

26 June 2023
Unprompted review
Rated 1 out of 5 stars

Unscrupulous company

Unscrupulous company. I was refused their debit card for no reason given. I have credit score in the 800’s and no criminal record. They refuse to say why. Many other complaints, with BBB, for similar reasons. They use robots to reply to emails, and you can’t get a human being on the phone. Wouldn’t be surprised if bots are not giving them phoney 5 star reviews! I do not believe it is legal to refuse application for credit or debit card application without reason and transparency. Very humiliating. My advice don’t do business with a company that is not decent enough to be transparent!!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Always look forward to play at 6PM

I always look forward to the lottery every 6PM, of course with high hopes that I will get something even if minimal. So happy about my first relatively big win of $35 from the surprise boxes. I can brag about this to my friends and relatives to encourage them to open an account with Yotta. Still hopeful that I can win big time, one day.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Yotta is Banking with a Twist!

I’ve been banking with Yotta for almost a year now, and it’s an extremely unique experience that’s fun and beneficial. I’ve won small cash amounts from playing tickets and I’ve received one of my debit card purchases for free. It’s really amazing that anytime you use your debit card you win different prizes because I’d be using it anyway. It’s a totally new way of banking and you can’t go wrong with choosing Yotta as you never know what you’ll win!

12 February 2023
Unprompted review

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