WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. #55 of 83 best companies in Computer Shop

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a pc it was a great product

Ordered a pc it was a great product, they reply to emails same day within hours. Very helpful about everything, but I couldn't afford it and needed a refund. They processed it quick. Definitely a reliable shop! Would recommend

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Value for money

Value for money - great price, great piece of kit. Team at WJM Tech contacted me and made positive adjustments to my order which contributed to a better overall solution. Equipment arrived very promptly via tracked courier. A very positive experience!

26 November 2025
Rated 5 out of 5 stars

Ideal laptop for teen study

Recently purchased for teen.
Teen report - Good laptop, decent quality, good price. Happy teen.
My report - Easy order process, well packaged, works fine, good value for money. Pleased with process. I would recommend WJMTech & will gladly purchase again in the future..

17 October 2025
Rated 5 out of 5 stars

From beginning to end they've gone…

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they were more than happy to resolve that for me instantly. When I received my gaming PC from them, they upgraded my graphics card to latest version, and in excellent condition. Amazing customer service, amazing experience, couldn't recommend highly enough.

20 October 2025
Rated 5 out of 5 stars

Replacement for G1 HP Prodesk G1

This is the second all in one I have purchased from WJM Tech. First was on 11-03-2020. An HP Prodesk 800 G1. In more than 5 years it has been faultless.
The only reason I have replaced it is because it wont take Windows11. I hope the replacement is as reliable
Thankyou.

Richard Haddock

23 September 2025
Rated 5 out of 5 stars

Good product

Good product, exactly as specified and delivered promptly. Just what is expected of a good retailer - thank you and happy to buy from you again.

22 September 2025
Rated 5 out of 5 stars

Great

I am very happy with the PC, great quality, works great and arrived pretty quick. I was happy with price I paid and would be happy to buy something again from here.

29 June 2025
Rated 5 out of 5 stars

Top notch customer service

Top notch customer service. Ordered basic PC and Jamss emailed me to make sure I was happy with specs. Sent sent item quickly. Packaged well and my 11 year old loves his new gaming PC. Would recommend

24 August 2025
Rated 4 out of 5 stars

9/10

Honestly great value for money, great upgrades came with it for good value, only downside didn't realise such an old gen pc being fourth gen but part from that works runs smoothly would recommend!

29 July 2025
Rated 5 out of 5 stars

I was not sure of refurbished before…

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD
I discovered a gem . My transaction was ultra smooth, I was upgraded, and James knew what I needed.
A very professional company. If only there were more companies who would put in such effort. Bravo .
Highly recommended and I would buy from them again, with no hesitation.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent computer

Excellent computer. Been using it for a couple of weeks now and very pleased with it.
Very easy company to work with and would highly recommend.

24 June 2025
Rated 1 out of 5 stars

Avoid...

My previous review was removed unfortunately.

We have had nothing but trouble le with out PC. Unable to run updates as it seems the OS is a copy and not genuine. Multiple issues and no way of contacting the supplier.

The PC has now crashed and will not power on. Stating a memory issue.

This is a business PC and I'm no longer able to run my business.

30 June 2025
Unprompted review
WJMTech LTD logo

Reply from WJMTech LTD

Hi Shaun,

I’m sorry to hear about your experience — but after checking across all our platforms, we can’t find any order placed under your name.

I also reached out to you via email and text back in May to help resolve this, but never received a response. Without any communication or order details, it’s impossible for us to assist — and based on our records, it appears no purchase was made from us.

If this is a genuine order and there’s been a mix-up with the details, we’d really like to help. Please contact us directly at info@wjmtech.co.uk with any proof of purchase so we can look into it right away.

Kind regards,
James
WJMTech

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look