Wolverhampton Glass Reviews 126

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

We found WG to be very accommodating to our design needs and they communicated with us during the whole design phase. Once we had agreed the fit the build team quickly got to work and were excellent... See more

Rated 5 out of 5 stars

From start to finish Wolverhampton Glass were fantastic especially during this period of Covid in replacing our old wooden windows. From initial contact with Neal to plan the work and Steve to o... See more

Company replied

Rated 1 out of 5 stars

Further to my last review. My husband called them on Monday 9th January 2023 and actually got an answer on the phone, Joe answered and we where told someone would be with us on Wednesday 11th Jan 2... See more

Rated 5 out of 5 stars

Had two existing windows replaced and some French doors installed in place of an existing window. Good communication before hand, excellent service. Good quality product. Old windows taken away an... See more

Company details

  1. Window installation service

Written by the company

Wolverhampton Glass - Offering the Midland's finest range of windows, doors and conservatories - Call us today on: 01902 773831


Contact info

4.1

Great

TrustScore 4 out of 5

126 reviews

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Rated 5 out of 5 stars

Great service

Great service, very friendly and helpful all through the measuring to the fitting.
The fitters (Sam and Dean) were brilliant and did those little touches that make the difference.
Would strongly recommend this company First Class.

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Sam & Dean. Wolverhampton Glass.

We had new windows fitted today by Sam & Dean who did an amazing job. Very friendly lads and they work very hard to complete the job in good time. They even put my blinds back up before they left. Would highly recommend them!

24 June 2021
Unprompted review
Rated 5 out of 5 stars

New bi-fold doors

Prompt and efficient installation of our new bifold doors , competitive price, friendly installation team who left everything clean and tidy, we will use Wolverhampton Glass again next year for front door replacement, would highly recommend!

20 June 2021
Rated 4 out of 5 stars

New windows and conservatory

We found WG to be very accommodating to our design needs and they communicated with us during the whole design phase. Once we had agreed the fit the build team quickly got to work and were excellent at keeping us up to date with progress and we're happy to stay behind if required to complete a job. We are really pleased with our new look house and would happily recommend WG.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent job

Had two existing windows replaced and some French doors installed in place of an existing window. Good communication before hand, excellent service. Good quality product. Old windows taken away and recycled. All rubble removed.
Attention to detail on requirements was exceptional. My home was left clean and tidy. All done to agreed timescales. Very happy.

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Warm Roof

What a wonderful company to deal with, start to finish professionalism. Jay & Dan installed my roof with no issues, their politeness and cleanliness was exceptional. Pleasure to do business with, i would highly recommend and anything i beed doing in the future will be done by Wolverhampton Glass

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Wolverhampton Glass fitted doors

Had Wolverhampton Glass come and fit a front and back door, workers were very clean and polite, there was an end cap missing but was sorted straight away, 5 stars can not fault them.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Jolly John

Had 2 bay windows fitted last week brilliant from start to finish ,Installers clean,tidy and very polite can not ask for more

17 May 2021
Unprompted review
Rated 5 out of 5 stars

New front door fitted - excellent service

I had a new front door fitted and from start to finish the service was professional. The surveyor gave helpful advice and I felt under no sales pressure. The two men who installed the door were polite, friendly and cleaned up afterwards. The door looks fantastic and works perfectly. The only tiny negative was the short notice given for installation. I’ll definitely use Wolverhampton Glass again.

16 May 2021
Unprompted review
Wolverhampton Glass logo

Reply from Wolverhampton Glass

Thank you for your review, we are glad you are pleased. We apologise for the short notice on installation, this was due to ongoing problems with the supply chain and not having accurate information on when goods will arrive with us, so we are having to work very last minute with bookings.

Rated 1 out of 5 stars

Dreadful experience

I had two bespoke windows installed early March by subcontractors of WG. The windows were badly installed with bowed frames and scratched windows. The company kept on giving me dates for fitters to attend and rectify the problems but nobody would turn up. When they eventually did turn up, they didn't rectify all the problems. It is now nearly 3 months after the installation and the company still hasn't sorted the problems with the installation out. In fact, they have replaced the scratched windows with one's that breach building regulations. As a last resort, I have contacted FENSA for their support in rectifying the problems. Sadly, I will never use this company again and I certainly would not recommend them.

15 May 2021
Unprompted review
Wolverhampton Glass logo

Reply from Wolverhampton Glass

We are very sorry that you have not had the experience you were expecting. In response we would like to say that we do not employ sub contractors so this information is incorrect. We are not aware of any bowed frames, the only issue with your installation were minor scratches on the glass/films provided to us by our supplier. As you had selected a specialist film coating to be applied to the windows this has caused delays in trying to obtain replacements. We are also unaware of any occasion when we have failed to show up as you mention but are willing to be corrected. We want to ensure your total satisfaction, even if a little delayed and to this end can I ask that you please contact Matt Tingle ( Operations Manager ) who will ensure that anything outstanding is rectified as a matter of urgency.

Rated 5 out of 5 stars

Friendly professional Company.

This is a great Company. Today they arrived at 8.30 am, taken down my old conservatory and replaced it with a lovely modern conservatory, finished by 5.0 pm. From the man who gave me a quote, then surveyor and the work force today, they have all been extremely professional . Great job - Thank you.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Conservatory roof replacement

The work in replacing our conservatory roof with a solid warm roof was carried out to perfection by a highly professional team of two. The end product was beyond our expectations and the site left spotless. Highly recommended,five star plus

3 May 2021
Unprompted review
Rated 4 out of 5 stars

Good service

Great but would have been excellent if correct door had been ordered and no delays with re installing broken panes

27 April 2021
Wolverhampton Glass logo

Reply from Wolverhampton Glass

Thank you for your review. We should note that the door had been correctly ordered but was supplied incorrectly by the manufacturer and that again we were in the hands of the glass supplier for the broken panes, both of whom have been under the pressure of these unprecedented times and we apologise for those delays that were beyond our control.

Rated 5 out of 5 stars

The install team was superb

The install team was superb, on time, polite, efficient and did a great job. Would highly recommend them

26 April 2021
Wolverhampton Glass logo

Reply from Wolverhampton Glass

Thank you very much for your review and we hope to be of service again to you soon.

Rated 5 out of 5 stars

Need a more professional customer services

I had given them a single star based on the frustration we faced getting some problems that required attention. These have been resolved fully.
The problem lies in having problems communicated and actioned. So they may need a more professional outfit in this area. otherwise they are a good bunch doing an efficient job. The windows are of good quality.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, communication and products. We had two composite doors and are so pleased. They even called round after with wine, door oil and glass cleaner ! Such a great firm. Thank you.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Conservatory Roof Replacement

Very pleased with our Warmer Roof conservatory roof replacement carried out by Wolverhampton Glass. A totally professional and tidy job. Their workmanship and attention to detail, from initial quote through to site survey and installation was impressive.

2 February 2021
Unprompted review

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