Wonderbly Reviews 84,383

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,646 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, phenomenal, and beautiful, with excellent print and construction. Many appreciate the ease of personalizing items and the overall user experience, finding the website easy to navigate and the ordering process simple. People frequently mention the books as wonderful and special gifts that are well-loved by recipients. However, some customers experienced issues with delivery services, noting that some orders were lost in the mail or arrived late, causing disappointment for special occasions. A few people also felt that the print size in some books was too small, making it difficult to read, or that the content selection for personalized articles was not always ideal.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the fantastic and amazing quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

User experience

People report positive experiences with the user experience. Customers praise the ease of navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more

Rated 5 out of 5 stars

This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more

Rated 5 out of 5 stars

This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more

Company replied

Rated 5 out of 5 stars

Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more

Company replied


Company details

  1. #16 of 20 best companies in Book Publisher
  2. #12 of 15 best companies in Childrens Book Shop

Written by the company

Wonderbly makes unforgettable personalised books for the people who mean everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84K reviews

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Rated 5 out of 5 stars

Wonderbly personalized books

I’ve purchased several books from Wonderbly since my granddaughter was born. The online site is easy to use. I received a confirmation swiftly, the book was ready sooner than I expected. The personalizations were accurate and the stories are lovely. The book was made of sturdy paper and was shipped in thick cardboard, arriving in perfect condition.

22 April 2026
Rated 5 out of 5 stars

Consistently High Quality and Selection

I have bought a number of your books and all have been of an excellent quality and content! I enjoy the variety of choices and selection for everyone young or old. It has been easy to customize the books and so far everyone who receives one is so impressed and pleased to be honored by having their own book! I especially appreciate the discounts and sales prices!

23 April 2026
Rated 4 out of 5 stars

Kid friendly stories

Easy to follow instructions. Lots of chances for previews so no mistakes are made. Communication on delivery was good. Quick service.

23 April 2026
Wonderbly logo

Reply from Wonderbly

Thank you for your review! We are happy to read that you are satisfied with your order.

If you'd like to share more feedback about your order and how we can improve, we'd love to hear from you :) You can always reach us at hello@wonderbly.com.

Thanks again for taking the time to leave a review!

Warm regards,
The Wonderbly Team

Rated 5 out of 5 stars

Outstanding Customer Service

I don’t usually leave reviews but I am consistently impressed by Wonderbly. This will be my 6th order from them and in this instance I had an issue with the item being lost in the post. After emailing customer service, I heard back within hours and had my problem resolved immediately. The products are also phenomenal quality and never fail to impress!

22 April 2026
Rated 5 out of 5 stars

I ordered two books…I love them both

I ordered two books…I love them both. One was about my daughter and her two girls and the other was about the sisters. The stories are sweet and the illustrations are really pretty. I wanted the hardback books, but settled on the paperback. They are made well I am pleased.

23 April 2026
Rated 5 out of 5 stars

Thank you Wonderbly

Thanks to Wonderbly for the Well constructed, personalized books for my great grandchildren, as well as sports history books for adults in my family! Thanks for helping me with my birthday present shopping that is really appreciated by the recipients.

23 April 2026
Rated 5 out of 5 stars

The post office lost my package

The post office lost my package, I emailed Wonderbly and they saved my daughter's first mother's day by sending me a new book no questions asked!! I will be forever grateful to this company!!

23 April 2026
Rated 5 out of 5 stars

Wonderful gift for Mother's Day

The book I ordered was "Our Mommy." The customizations it allowed you to make were incredible. The artwork was beautifully done. It was delivered so quickly; I couldn't believe how fast they got the product to me. I ordered early for Mother's Day to ensure it came in time, but I wouldn't have needed to, as the service was so quick.

19 April 2026
Rated 4 out of 5 stars

Very prompt delivery

Very prompt delivery.
Book exactly as described.
I would have liked a little more opportunity to personalise the text.

22 April 2026
Wonderbly logo

Reply from Wonderbly

Thanks for your review! We are so happy to hear you love your book.

We're really keen to find out more about your experience so we can use the feedback to improve our services. We would love to hear what we can do to take your next review to 5 stars!

Please do reach out to our team at hello@wonderbly.com with any further comments or suggestions :)
Thanks again for taking the time to review us!

Best Wishes,
The Wonderbly Team

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