I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more
This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more
Company replied
Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more
Company replied
Company details
- #16 of 20 best companies in Book Publisher
- #12 of 15 best companies in Childrens Book Shop
Written by the company
Wonderbly makes unforgettable personalised books for the people who mean everything.
Contact info
21 Brownlow Mews, WC1N 2LD, London, United Kingdom
- hello@wonderbly.com
- wonderbly.com
4.5
Excellent
84K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The book was easy to fill in the information
The book was easy to fill in the information and produces a wonderful gift
14 April 2026
Good quality and amazing work.
The book has a good quality to it. My wife loved it and it made her teary eyed. Thank you so much!
22 April 2026
the book is great
the book is great. I know my Granddaughter is going to love this book, will give it to her on her Birthday
12 April 2026
Another Excellent Book!
Excellent Books!
Beautifully presented books with personalised story and gorgeous illustrations.
I have purchased multiple books over the years and as always Wonderbly never fails to deliver!
22 April 2026
Great company with unique products
This company has created and delivered great products. Customer care is exceptional when needed.
22 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Wonderbly
Thanks for taking the time to leave a review.
We're so sorry to hear your order hasn't arrived . We do understand how frustrating it is waiting for a special gift.
One of our Customer Service Angels has responded to your email to provide a resolution and we are always happy to help.
Please do reach out again by email if you have any further concerns.
Best wishes,
The Wonderbly Team
Love the personalised books for my…
Love the personalised books for my grandson, but in some you can not choose eye , hair , or outfit , but truly love the keepsake value , something I hope to remind him of me when I'm no longer around
22 April 2026
Reply from Wonderbly
Hello,
Thank you so much for your review on Trustpilot, we really appreciate you taking the time to share your feedback!
We’re happy to let you know that some of our books offer more personalised avatar options, allowing you to better reflect the child the story is made for.
If you need any help finding those titles or have questions about customisation, please don’t hesitate to contact us at hello@wonderbly.com.
We’re always happy to help!
Warm regards,
The Wonderbly Team
Reply from Wonderbly
Thanks for your review.
The scans in your book come from original black-and-white microfilms, which can vary in quality over time.
We strive to clean up the scans, but some older microfilms may still appear grainy or pixelated due to past technology limitations.
Please do reach out to our team at hello@wonderbly.com with any further comments or suggestions :) Thanks again for taking the time to review us!
Best wishes,
The Wonderbly Team
Made much cheaper than I expected
Made much cheaper than I expected, size and quality was very poor.
22 April 2026
Reply from Wonderbly
Hello
We are very sorry that you are not satisfied with the paperback format you have chosen for your books. Books in this format have a thick cover with a matte finish.
You can find more details about the formats as well as the book size on our website wonderbly.com when ordering, and you can also write to us at hello@wonderbly.com if there is any question about the different formats.
We are very sorry that this time it was not very clear. Either way, our team has already contacted you to offer support and rest assured that we will share your comments regarding the format with our production team.
Thanks for your understanding.
The Wonderbly Team
Happy New Grandma!
My book turned out wonderful! So happy with the quality. Well worth the cost.
22 April 2026
The idea is great but …
The idea is great, the execution and the quality isn’t. The book was to celebrate an 80th birthday and the idea of having the front page from a newspaper for each year of a persons life is excellent but the print is so small it’s unreadable. Many of the pages that relate to older years are very poor quality and when combined with the tiny print size makes them totally illegible. The book should have been physically bigger so the print size could have been made bigger. Overall this product is extremely disappointing.
22 April 2026
Reply from Wonderbly
Thanks for your review.
We're sorry to hear you're not satisfied with the quality of your order. The scans in your book come from original black-and-white microfilms, which can vary in quality over time.
We strive to clean up the scans, but some older microfilms may still appear grainy or pixelated due to past technology limitations.
One of our Angels from customer service will contact you by email to offer support and we look forward to helping further if needed.
Best wishes,
The Wonderbly Team
I bought the book for my brother and he…
I bought the book for my brother and he told me it was amazing
22 April 2026
The product was exactly what I wanted
The product was exactly what I wanted. Customer service was great. There was a small error on the original print, but they were great to deal with and sent the correct one in a timely manner.
15 April 2026
Fantastic book
Fantastic book! Great for a novel gift and really well illustrated. I received the book very quickly after ordering. Would certainly recommend.
22 April 2026
The first time I looked at your product…
The first time I looked at your product I saw that I could use a picture of my great grandchild in the book. When I went back and started the ordering process that option never showed up. I sent a request for an explanation, but have never heard back. I paid what seemed to be too much when I didn't get what I had been led to believe I would get.
15 April 2026
Reply from Wonderbly
Hello,
We’re sorry we didn't get back to you. We reply to every message we get, but it seems we haven't received any message from your e-mail. Please make sure to contact us at hello@wonderbly.com in the future.
Regarding your book, the option to add a photo was available when you ordered, just beside the dedication. We are truly sorry that this was missed.
One of our customer support angels will contact you by email shortly to offer further assistance and help sort this out.
Best regards,
The Wonderbly Team
This Book is Adorable!
I am so happy with the book I ordered. This is a gift for my daughter on her first Mother's Day and I cannot wait to gift it to her.
15 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.