I made a purchase for a birthday the next day, but didn't realize at the time there was a 48-hour notice period to confirm the booking. The customer support, Liza Wendy, was very responsive and manage... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my voucher and Daisy made the entire process so easy and stress-free. She assisted me every step of the way. From resolving my voucher issue to completing my booking quickly and s... See more
Company replied
Tanzeel Hanif was extremely helpful and patient especially with a person like me who has zero tech knowledge, I ended up booking the wrong order and Tanzeel was so calm and composed, made sure I was a... See more
Company replied
I highly appreciate Justin for all that he has done to help me get a good deal while accommodating all my queries and additional requests. He handled all my requests with great care and I really felt... See more
Company replied
4.5
Excellent
653 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To Diana
It was so approachable. I would like to thank Miss Diana for assisting my upcoming booking. You are great 🤗
29 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your kind feedback! We’re delighted to hear that you found our service approachable and that Miss Diana was able to assist you with your upcoming booking. Your appreciation means a lot, and we’ll be sure to share your lovely words with her. We look forward to serving you again soon!
Very nice assistance from Tanzeel Haneef
Tanzeel Hanif took excellent care of me at Wondergifts. He was prompt, polite, and made sure everything was sorted perfectly. I had a fully satisfying experience and felt well supported throughout. Really appreciate his help! Highly recommend Tanzeel.
29 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that Tanzeel Hanif provided you with prompt, polite, and attentive support, ensuring everything was handled perfectly for you. It’s great to know you had a fully satisfying experience and felt well supported throughout the process. We truly appreciate your recommendation and will be sure to share your kind words with him. We look forward to serving you again in the future!
Such a nice person- helped me where it…
Such a nice person- helped me where it was so difficult to execute…made my birthday so special- best person in need- Tanzeel Hamid- the go-to person- Thanks Tanzeel
29 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re truly delighted to hear that Tanzeel Hamid was able to assist you and make your birthday so special. It’s great to know he supported you during a difficult situation and made everything work out smoothly. Your kind words mean a lot, and we’ll be sure to share them with him. We’re glad we could be part of your celebration and look forward to serving you again in the future!
Liza Wendy was very helpful and nice
Liza Wendy was very helpful and nice. She quickly helped me and was very polite
27 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Liza Wendy was helpful, polite, and able to assist you quickly. Your appreciation means a lot, and we’ll be sure to share your lovely words with her. We look forward to serving you again soon!
Thanks to Daisy for fast and kind…
Thanks to Daisy for fast and kind communication and help!
27 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Daisy provided you with fast and helpful communication. Your appreciation means a lot, and we’ll be sure to share your kind words with her. We look forward to serving you again soon!
Liza Wendy
Liza Wendy provided a great support , being very professional . I had booked wrong ticket but liza went extra mile in understanding the mistake and providing what I require .
Thanks
27 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your kind feedback! We’re delighted to hear that Liza Wendy provided you with great support and demonstrated professionalism throughout your experience. We’re especially glad she was able to assist you with your booking and go the extra mile to resolve the issue for you. Your appreciation means a lot, and we’ll be sure to share your wonderful words with her. We look forward to serving you again!
Reply from Wondergifts
Thank you for your feedback! We're delighted to hear that you found our service seamless and that you had a positive experience with us!
Daisy was really helpful and made sure…
Daisy was really helpful and made sure I got the booking I want. She was patient with my needs and checked different locations and timings and gave me the best suited booking 😇
27 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that Daisy was able to help you secure the booking you wanted. It’s great to know that her patience, dedication, and efforts in exploring different locations and timings helped find the option that suited you best. We truly appreciate your kind words and will be sure to share them with Daisy. We hope you enjoy your experience and look forward to assisting you again in the future!
Diana was so quick and helpful
26 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Diana was quick and helpful in assisting you. Your appreciation means a lot to us, and we’ll be sure to share your kind words with her. We look forward to serving you again soon!
I had a fantastic experience with Liza
I had a fantastic experience with Wondergifts from start to finish! The service was exceptional, the process was smooth, and the team was incredibly helpful and responsive throughout. A special thank you to Liza Wendy for her outstanding support and professionalism. She went above and beyond to ensure everything was handled perfectly. I highly recommend Wondergifts to anyone looking for a seamless and memorable experience. Well-deserved 5 stars!
26 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your amazing feedback and for awarding us 5 stars! We’re thrilled to hear that you had a fantastic experience with Wondergifts and that our team was able to make the process smooth and enjoyable from start to finish.
A special thank you for recognizing Liza Wendy’s outstanding support and professionalism. We’re delighted to know that she went above and beyond to assist you, and we’ll be sure to share your kind words with her.
Your recommendation means a great deal to us, and we truly appreciate your trust and support. We look forward to helping you create many more memorable experiences in the future!
Thanks to Tanzeel Hamif
Thanks to Tanzeel Hamif who spent an entire day sorting out my experience bookings and making them work for me. I appreciate his service and effort in aligning my expectations. I look forward to my experiences?
25 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that Tanzeel Hanif went above and beyond to help sort out your experience bookings and ensure everything worked smoothly for you. Your appreciation of his dedication, effort, and commitment to meeting your expectations means a great deal to us, and we’ll be sure to share your kind words with him. We hope you have an amazing time enjoying your experiences and look forward to serving you again in the future!
Thank you for your service specially…
Thank you for your service specially Ms. Joyce for her support on the booking process
25 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you had a positive experience with our service. A special thank you for recognizing Ms. Joyce for her support throughout the booking process. We’ll be sure to share your appreciation with her. We look forward to assisting you again in the future!
Tanzeel hanif took a good care & book…
Tanzeel hanif & Suleman hanif took a good care & book experience is smooth.
25 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your feedback! We’re happy to hear that Tanzeel Hanif was able to assist you and that your booking was smooth. We appreciate your kind words and will share them with him. We look forward to serving you again!
Justin was very helpful
Justin was very helpful. Fast, efficient and polite
25 May 2026
Unprompted review
Reply from Wondergifts
Thank you for your kind feedback! We’re pleased to know that Justin provided you with fast, efficient, and polite support. Your appreciation truly means a lot, and we’ll make sure to pass your kind words on to him. We look forward to serving you again in the future!
Amazing job in helping out on a…
Amazing job in helping out on a situation! Daisy made me it happened for us and much appreciated as she extended her support and understanding! Many thanks and keep up the amazing work ❤️
25 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that Daisy was able to support you effectively and help resolve the situation. Your kind words and appreciation truly mean a lot, and we’ll be sure to share them with her. We’re glad she could make things happen for you. Thank you again, and we look forward to serving you in the future!
Reply from Wondergifts
Thank you for your feedback! We’re glad to hear you had a good booking experience. We appreciate your support and look forward to assisting you again soon!
I enjoyed the customer service…
I enjoyed the customer service especially Diana is doing a great job thank you so much.
23 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed our customer service, and we truly appreciate your recognition of Diana’s great work. Your appreciation means a lot, and we’ll be sure to share your lovely words with her. We look forward to serving you again soon!
I had a great experience booking XLine…
I had a great experience booking XLine Dubai Marina through Wondergifts, and Daisy was extremely helpful throughout the whole process. She was professional, responsive, and made everything very smooth and easy from start to finish. Really appreciated her patience and support. Thank you, Daisy, for the excellent service — highly recommended!
23 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience booking the XLine Dubai Marina through Wondergifts and that Daisy provided you with professional, responsive, and smooth assistance throughout the process. Your kind words about her patience and support truly mean a lot, and we’ll be sure to share your appreciation with her. We’re thrilled you had such a positive experience and truly appreciate your recommendation. Wishing you many more amazing adventures ahead!
Reply from Wondergifts
Thank you for your feedback! We’re glad to hear that you found our service great, fast, and helpful. Your support means a lot to us, and we look forward to assisting you again soon!
So far it’s amazing the offers the…
So far it’s amazing the offers the prices and the customer service, specially that you have many Ideas that might be off mind until I saw it on your website. Hopefully the reservation process will be the same. And big shout out for Liza wendy
22 May 2026
Unprompted review
Reply from Wondergifts
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying our offers, prices, and customer service, and that our website helped you discover new ideas and experiences. We truly appreciate your trust and hope the reservation process continues to meet your expectations. A special thank you as well for your kind words about Liza Wendy — we’ll be sure to share your appreciation with her. Have a wonderful day ahead!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.