Wood By Post Reviews 

824
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the precise custom cuts, helpful hinge holes, and solid edge banding perfectly match their exact project specifications. People also appreciate the secure packaging and fast delivery service, which ensures items consistently arrive in pristine condition. Some reviewers were not happy with sample deliveries. A few customers mentioned that they did not receive their requested color samples initially, although additional replacements were successfully supplied upon further requests. Additionally, a couple of consumers noted minor delivery damage, though overall satisfaction remained high.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are accurately cut and feature... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are accurately... See more

Service

Consumers find service to be excellent and describe the overall ordering experience as simple and efficient.... See more

Order

Users describe positive interactions with order, highlighting a simple and efficient online process with... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting fast shipping times and orders arriving on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used WBP a few times now and always found the quality and service excellent. On one occasion there was a problem but that was very quickly rectified. Although the prices appear to have increased... See more

Rated 5 out of 5 stars

Easy to order what you want in colour, style & measurements exactly as you want them. Something I needed for 3 pairs of doors all the same width but different lengths. Excellent quality boards & parti... See more

Rated 5 out of 5 stars

Our second order and as always an absolutely FIRST CLASS transaction. First of all the ordering process is clear and simple even for old wrinklies and then the lead time FANTASTIC. Here in no time wha... See more

Rated 5 out of 5 stars

A very reasonable turn-around. Quality of the cut to size, hinge slots & edged melamine was excellent. packaged professionally. delivery quickly once sent. I had tried another company, who after a 7 w... See more


Company details

  1. #8 of 19 best companies in Carpenter

Information provided by various external sources

Wood By Post brings to you a range of decorative boards for all your DIY needs. Enter your custom dimensions and checkout. It's as simple as that!


Contact info

4.8

Excellent

TrustScore 5 out of 5

824 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(824)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Wood By Post logo

Reply from Wood By Post

Thank you for taking the time to review Wood By Post. I can see that your samples were dispatched with Royal Mail on the 02/04 but unfortunately these were returned due to being provided with an incorrect postcode. We will aim to get your samples resent as soon as we have your poscode.

Rated 5 out of 5 stars

Excellent service.

Ordering online was easy and the range of colours was good.
Once ordered, my item came within a week and in some of the best packaging I've comec across.

29 March 2026
Rated 5 out of 5 stars

Great service, great value, and excellent aftercare

Ordered some custom sized Tobacco Aida Walnut faced chipboard shelving and the entire experience and service was second to none.

The ordering process was straight forward and the order arrived earlier than expected with good value for money after comparing with other suppliers.

Unfortunately, the courier hadn't taken much care of the delivery and despite the packing, one of the shelves had been damaged. It looked like it had been routed via a war zone.

I emailed the customer services and followed up with a phone call and they couldn't have been more helpful in sorting it out. Around 3 days later, a replacement shelf arrived in pristine condition.

Would definitely use again for any future projects.

15 March 2026
Rated 5 out of 5 stars

Great fast and accurate service

I ordered a single plank of wood to specific specifications and it arrived quickly and perfectly sized. Also it had been packed between two other lengths of wood to keep it pristine during delivery, which I was very pleased about. Excellent service.

12 March 2026
Rated 5 out of 5 stars

Great service

Great service, really good customer service, communication was a breeze and very fast receipt of order, would definitely recommend Wood by post. Would use them again for further projects.

11 March 2026
Rated 5 out of 5 stars

Great company

Great company, website very easy to use, the quality of the wood is excellent and the delivery was very speedy.

4 March 2026
Rated 5 out of 5 stars

Excellent service and goods

They picked up on an omission in my order and immediately contacted me to rectify it. Order was delivered exactly as I had requested and quality is excellent. Cannot fault them.

15 February 2026

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