Wood By Post Reviews 

824
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the precise custom cuts, helpful hinge holes, and solid edge banding perfectly match their exact project specifications. People also appreciate the secure packaging and fast delivery service, which ensures items consistently arrive in pristine condition. Some reviewers were not happy with sample deliveries. A few customers mentioned that they did not receive their requested color samples initially, although additional replacements were successfully supplied upon further requests. Additionally, a couple of consumers noted minor delivery damage, though overall satisfaction remained high.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are accurately cut and feature... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are accurately... See more

Service

Consumers find service to be excellent and describe the overall ordering experience as simple and efficient.... See more

Order

Users describe positive interactions with order, highlighting a simple and efficient online process with... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting fast shipping times and orders arriving on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used WBP a few times now and always found the quality and service excellent. On one occasion there was a problem but that was very quickly rectified. Although the prices appear to have increased... See more

Rated 5 out of 5 stars

Easy to order what you want in colour, style & measurements exactly as you want them. Something I needed for 3 pairs of doors all the same width but different lengths. Excellent quality boards & parti... See more

Rated 5 out of 5 stars

Our second order and as always an absolutely FIRST CLASS transaction. First of all the ordering process is clear and simple even for old wrinklies and then the lead time FANTASTIC. Here in no time wha... See more

Rated 5 out of 5 stars

A very reasonable turn-around. Quality of the cut to size, hinge slots & edged melamine was excellent. packaged professionally. delivery quickly once sent. I had tried another company, who after a 7 w... See more


Company details

  1. #8 of 19 best companies in Carpenter

Information provided by various external sources

Wood By Post brings to you a range of decorative boards for all your DIY needs. Enter your custom dimensions and checkout. It's as simple as that!


Contact info

4.8

Excellent

TrustScore 5 out of 5

824 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(824)

94 reviews in the last 12 months

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Rated 4 out of 5 stars

I was pleased with the quality of the edging

I was pleased with the quality of the edging all around the board. It was very neat and complimented the nice finish of the board itself. I would have given 5 stars if the post and package had not been so expensive, it was nearly the price of the board .

25 January 2026
Rated 1 out of 5 stars

So far poor experience

So far poor experience. I have not received the sample. I have sent three emails. Left message on answer phone. No one answer the phone.

23 January 2026
Wood By Post logo

Reply from Wood By Post

Thank you for taking the time to review Wood By Post. I am sorry to hear that so far you have had a negative experience. I can see that your samples were delivered by Royal Mail on the 30/01. As you have not been able to locate these we will get your order resent out. Please expect these to arrive in 3 week days.

Rated 5 out of 5 stars

Gloss wood

Order arrived quickly, the only problem I had was with the delivery company with slightly damaged items. Got in contact with wood by post and they offered to replace damaged item. But I was able to use the item. Very pleased with the look of the items and their service.

10 January 2026
Rated 5 out of 5 stars

A very reasonable turn-around

A very reasonable turn-around. Quality of the cut to size, hinge slots & edged melamine was excellent. packaged professionally. delivery quickly once sent. I had tried another company, who after a 7 week delay, not only cut the door and hinge slots badly, packaged badly so i received two pieces of scrap wood due to all the damage. this was as opposite an experience as was possible. i would def use this company again.

7 January 2026
Rated 5 out of 5 stars

I’m a repeat customer of Wood by Post…

I’m a repeat customer of Wood by Post and have a great experience every time. A high standard product and delivered on time. This order I added hinge holes for ease which made a big difference to my labour time, I’ll continue to use this service in the future and would recommend.

5 January 2026
Rated 5 out of 5 stars

Don’t go anywhere else. Great people, great company!

Just fantastic! Don’t go anywhere else and don’t bother with any more research as I did loads of research before using them. I am a DIY guy and their professionalism put me right at ease. They sent me a swatch, free of charge, that enabled me to get the perfect colour. The accuracy of cuttings of the wood and colour match I needed was spot on! Great edge banding too.

I’ve now used them twice, their communication and pricing was very good and their turnaround between 7 to 10 days, the postage wasn’t as much as I thought. The second order arrived overnight, once completed.

When I called I realised it was a family business and I really liked that. Payments were up front and secure, another superb efficiency.

No other word than exceptional describes them and I wouldn’t hesitate to recommend them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. Easy to order online, very easy instructions re drilling and edging, and great communication by the company. Quick delivery and very well packaged, all in all, I would definitely buy from this company again and would recommend to anyone considering placing an order.

27 November 2025

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