Wood Flooring Kent may be online‑only, but their prices and service are first‑class. They were responsive throughout, and when a pack was damaged in transit they replaced it immediately so the install... See more
Company replied
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Excellent price product AC5 flooring good quality arrived on time opened a trade account without any issue staff communication excellent 👍 Only reason for 1 star less the delivery we had to off lo... See more
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Exceptional service. Very helpful where samples were sent and discussed what would be suitable. There was a period where I couldn't decide what would work or look right and Jonathan helped me decide b... See more
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Robert from KWF was extremely helpful and kept me informed of my orders progress. Delivered on time and dropped at doorstep by helpful delivery driver. Slight damage to pallet but, nothing too serious... See more
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Company details
Written by the company
Wood Flooring Kent reviews have migrated to reviews.io! Please see our amazing reviews.io page for up-to-date verified customer reviews of our business! https://www.reviews.io/company-reviews/store/woodflooringkent.com
Contact info
Unit 1 Churchfields Business Center, TN38 9AU, St Leonards On Sea, United Kingdom
- 03333 050 197
- sales@woodflooringkent.com
- woodflooringkent.com
4.3
Excellent
128 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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The high gloss laminate looks stunning…
The high gloss laminate looks stunning it arrived on time in perfect condition and the delivery driver was really nice.
13 December 2024
Reply from Wood Flooring Kent
Thanks for the great review Scott, we really appreciate it!
Reply from Wood Flooring Kent
Thanks for the great review Michael, we really appreciate it!
Good priced product and excellent…
Good priced product and excellent service with helpful delivery staff.
29 November 2024
Reply from Wood Flooring Kent
Thanks for the great review Chris we really appreciate it!
Easy online order
Easy online order. Shipment was delayed one day but company informed me of this by phone immediately my order was accepted. Very good service.
3 December 2024
Reply from Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Reply from Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Kronotex Exquisite 8mm Petterson Grey Oak flooring
The delivery was on time and completed with great care, to ensure that there was no damage to the laminate planks.
Thank you
2 December 2024
Reply from Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
All was great
All was great! I received a speedy answer to my emails. The delivery was good as well. I got a great price compared with other famous sellers. I will definitely recommend this seller to my family and friends. Thanks!
4 November 2024
Reply from Wood Flooring Kent
Thank you so much for the great review, we really appreciate it!
Excellent from start to finish!
Thank you so much to Robert and the team!! I made an order & unfortunately due to a website error the wrong bathroom panels arrived. I called Robert & it was sorted within 20 mins & the order arrived 2 days late and the wrong panels were collected. After I miscalculated how many panels I needed i ordered more & Robert insured the the extra panels were delivered within 3-5 days however they only took 2 days! Couldn’t have asked for better service and the products are fabulous! Thanks all 😊
15 November 2024
Unprompted review
Reply from Wood Flooring Kent
Thankyou so much for the amazing review Charlotte. We really appreciate you taking the time to right it and we're so glad you're happy with your new wall panels and our service. I have passed on your kind words to Robert and the service team.
Good service
4 November 2024
Reply from Wood Flooring Kent
Thanks for your review, please do let us know what we can change in the future to give you a 5 star experience.
Reply from Wood Flooring Kent
Thanks for the great review Orlando, we really appreciate it.
Reply from Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Reply from Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Despite the tiles no longer being…
Despite the tiles no longer being stocked and their supplier in administration, they managed to find two boxes within four days.
20 September 2024
Reply from Wood Flooring Kent
Thankyou for the great review David, we really appreciate it and are happy we were able to help.
Laminate flooring order and
The team were wonderful and very helpful. Responded to my change in delivery date immediately and answered any queries promptly. Tracking for delivery was provided which was very helpful.
28 August 2024
Reply from Wood Flooring Kent
Thankyou for the amazing review Aysen, we really appreciate it!
Reply from Wood Flooring Kent
Thanks very much for the great review Zia, we really appreciate it!
Good experience from browsing to delivery
Good selection of products great customer service and fast delivery.
30 August 2024
Reply from Wood Flooring Kent
Thanks for the great review Ann, we really appreciate it!
Reply from Wood Flooring Kent
Hi Star,
Thankyou for your review and we're very sorry that the delivery company suffered a technical issue and were unable to meet the delivery date that had been set.
We had offered to reschedule delivery immediately but I can see that you asked to simply cancel your order which we have done and issued your refund on the same day.
Again, please do accept our sincere apologies for any inconvenience caused.
excellent service great delivery driver
28 August 2024
Reply from Wood Flooring Kent
Thanks for the great review Mr Page, we really appreciate it!
Very helpful
20 August 2024
Reply from Wood Flooring Kent
Thanks for the great review, we really appreciate it!
Reply from Wood Flooring Kent
Thanks for the great review Cheryl, we really appreciate it.
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