Wood Flooring Kent Reviews 128

Great experience with the company. Bought some LVT, great quality and exceptional price especially with the bulk order discount. Ordered some beading which didn't suit the floor, the customer service was very understanding, acknowledged my feedback as a client and did everything to make sure I was happy. This is a big relief when you're dealing with high value purchases. Thank you all, great service!

Fast efficient service.
Communication was fantastic.
Great delivery service.

Excellent customer service and smooth fast delivery.

Good telephone support and worktops delivered in timescales advised. Thanks

Found this company through a good search and checked trust pilot before I placed my order and it is true what previous customers have said very good company. Delivered my lovely flooring quickly and with care. The delivery driver was super lovely I'd order from them again!

A great product: very good quality. Easy ordering. Friendly staff arranged delivery. Helpful delivery driver.

Good range of wood flooring. I was hunting a pack of discontinued laminate flooring to complete a room to match rest of the property. Ordering was easy. Excellent communication. Regular updates on delivery. Delivery was within a couple of days and timed. Was only ordering small amount so found delivery charge expensive but that was just unfortunate for me. Highly recommend.

Late delivery.
The company called me to let me know when they are going to do the delivery. The delivery was agreed for 22nd July, I have therefore informed my client that I’m going to install the minerva worktop on 23rd July only to find out that the minerva is going to be delivered on 24th July hence late delivery.
I had to explain again to my client that the who are going to deliver the worktop let me down. It was very embarrassing for me to explain why the work top is not delivered yet.
I will never use this company services again.
Ok, I would like to listen to the telephone conversation on that day. Can you provide that?

Quick response when I enquired about product, and once ordered communication regarding delivery was great.

We had a order delivered and two of the fascias were damaged, I just sent them a picture and they are sending me replacements. It was so easy and they were very helpful.

Excellent service

Robert from KWF was extremely helpful and kept me informed of my orders progress. Delivered on time and dropped at doorstep by helpful delivery driver. Slight damage to pallet but, nothing too serious. Some planks had minor damage but to be expected on a large order. I would use them again.

Very good Company, fast and professional delivery without problems. The bathroom wall panels I ordered were at a great price. Very good quality of wall panels. I recommend the Company.

Jon and the team were great from the start. another Floors company let us down, Jon sorted everything and kept in contact around the delivery, some great advice too. I would highly recommend using them.

Love dealing with

Great product and customer service

Friendly and supportive service, excellent product, delivered on time.

Very quickly service item arrived in good time

Great to be able to have a sample

Ordered for the second time in last two months and the service provided was perfect. Good quality products at very competitive price, quickly delivered onto your doorstep. Many thanks and my best recommendations.