Picked up the Wooting 80HE Module in 2024 and have been loving it since. Support responds quickly and actually helps resolve issues. Shipping takes a while, but that’s expected given they produce and... See more
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Bought a Wooting TWO HE in 2023, still going strong no issues, survived spilling water on it with zero issues. Software is actually useful rather than the modern standard of barely functional, new s... See more
The wooting Keyboard has great feel and some great apps to customize but overall it wares out very fast, I didn't spill on my keyboard at all and yet somehow my control key stopped working. Right af... See more
Company replied
Not the best customer service. I’ve ordered 2 keyboards with Wooting coming in at nearly £500, still they don’t care. My keyboard came with scratched caps and for the inconvenience I asked for a fre... See more
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Company details
Written by the company
Where you with us challenge the industry and make impactful products. Challenge: Make analog keyboards the industry standard.
Contact info
Netherlands
- https://wooting.io/support
- wooting.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Good customer service
Good customer service, very helpful and responsive. 10/10
Great and very responsive team
Great and very responsive team. The way they operate customer service is the way to do it: kind, responsive, and honest.
I love this experience
Wooting support is great
Wooting support is great, they are very helpful and take almost no time to reply to you.
Their products such as keyboards, keycaps, cables etc, are also top of the line and totally give you a competitive advantage
Quick response from customer support
Emily did a great job assisting me with my purchase validation :D Thank you
Good Support
I am very grateful to the support team. I had some questions about an address update with my pre-order, and they handled it quickly and also double-checked to see if everything was in order. It was fast and easy.
I had a quick question regarding…
I had a quick question regarding configuration of the Wooting 80HE module and Anders was very quick to reply and help me out, giving me all the relevant info I needed.
Had to cancel my order - great Support
Had to cancel my order, customer Support helped swiftly and the refund is already pending on my banking app 1 day later!
FTWooting
First of all, creativity in this product is good enough. I've been using 60HE for over a year and had 0 problems and a great job with the keyboard itself.
Waiting for my 80HE and quite excited about that too!
Great customer service
Even though the customer service understandably responded 2 days late (probably had something to do with weekends), my payment problem I had was handled without hassle.
Customer service is young and perfect
I can't go back to a normal keyboard
Honestly, it feels like cheating to play on this keyboard. Just be careful what model you choose as 60% layout can be quite challenging to get used to for some people.
cool keyboards cool features
realy good service
realy good service . worth it for sure easy to use software. built in to the key board. good for all gameing not just for pros. could not belive it made such a difference. thx wooting
Great Customer Support
Great Customer Support. Best Keyboard in the market.
The support team have a lot of patience
The support team have a lot of patience and they're very kind at the costumer. The speed are very fast too,it's a great company.
A Company with a Community
This company really Talks with the customer and make the products better and better.
I would Like to say thank u.
The Support team is just great and so…
The Support team is just great and so nice
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