Wordans USA Reviews 

1,703
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

On October 11th, I ordered a customized T-shirt for $32.84 from Wordan’s. My order disappeared from my account, and customer service initially couldn’t find it until I provided proof of payment. I was... See more

Rated 5 out of 5 stars

First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more

Company replied

Rated 5 out of 5 stars

Spent a while looking around, but Wordan's was the best price! I even accidentally cancelled my order, which I thought was going to be a headache to deal with a refund/reorder. Ross from the customer... See more

Company replied

Rated 5 out of 5 stars

Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more

Company replied

Company details

  1. Clothing Shop
  2. also in
  3. Clothing supplier
  4. Clothing wholesaler
  5. Ladies' clothes shop
  6. Men's clothes shop

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(1,703)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adiel helped me out multiple times and…

Adiel helped me out multiple times and was always super gracious, positive and professional! Great customer service is why I always shop at this site first!

16 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello Arianna!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

Misplaced order

Aidel was very helpful getting my order back in track, great customer service!

16 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Paul!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

Order change

I had placed an order and had a customer request a shirt last minute. I really didn't wanna have to pay shipping for just ONE shirt so I called asking to add it to my order. To make it easier, Adiel Escobedo was able to cancel my order and refund my $ so I could place a new order with the extra shirt. He was so very helpful and polite. I have always had wonderful customer service with Wordans/Needan! They will continue to get my business!
Thank you all so very much for making my job easier!

16 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello Penny!
Thank you for your comment, we are happy to provide you with the best service. ✨

Rated 5 out of 5 stars

Alejandro Trigo was really quick on…

Alejandro Trigo was really quick on taking care of my pending order and assured that everything was well taken care of by him.

15 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello Raf!
Thank you for your 5 star review.✨

Rated 5 out of 5 stars

Alex was very helpful

Alex was very helpful. He took the time to talk to me and help me with my order and concerns.

14 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello Debbie!
Thank you! We love your review😊

Rated 5 out of 5 stars

Customer Service Staff is Top Tier!!!

I ordered from the company Wordans and unfortunately not all of my products came in the mail, i was missing two of the items i purchased. However, thanks to Simona which was very delightful and helped me sort out the inconvinience. Great company!

19 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello,
We are happy to hear we were able to help you!

Rated 5 out of 5 stars

Great customer service

I made a purchase from wordans and I made a mistake in the color I needed. I contacted customer support and they were awesome! I had the pleasure of working with Simona and even though it was my mistake she helped me with my return. Thank you Simona for making this go smoothly.

8 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello Maria,
We are happy to hear you were satisfied with our service!

Rated 5 out of 5 stars

Anna was so very helpful on placing my…

Anna was so very helpful on placing my large order that I accidently ordered the wrong color, her quick action helped me to cancel my order and re-order with the right color.
Thanks again Anna for all your help.

Julie

8 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello,
Thank you so much for your great review!

Rated 5 out of 5 stars

This was my first time purchasing from Wordans...

This was my first time purchasing from Wordans. My client wanted a large order of XS Youth crewnecks, however upon arriving and seeing them, they changed their mind on sizing. I requested a refund from Wordans and had the pleasure of working with Anna to get my refund. Anna made this experience very positive from start to finish. There is a 21 day period before Wordans can issue the refund and Anna was prompt and responsive throughout to provide status updates and answer my questions.

8 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello,
Thank you very much! We're glad you were satisfied with our service!

Rated 5 out of 5 stars

GREAT costumer service

I had ordered 2 different times and I needed to cancel one & return few items for the second order and I received immediate help from Adiel. Super nice & he was a huge help. It was fast & easy and he explained the process very well. Will definitely order again knowing Wordan has great costumer service.

7 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Regina,
Thank you so much for sharing your experience!

Rated 5 out of 5 stars

I recently ordered something but had a…

I recently ordered something but had a problem and contacted them. They than replied within an hour and help my problems. Fast simple and easy.

7 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Many many thanks for the 5-star review! :)

Rated 5 out of 5 stars

The prices are great

The prices are great! Excellent quality products! My order arrived in a timely manner. I mistakenly misspelled my email, so I called customer service and was helped promptly and customer service was phenomenal! I am extremely well pleased with this company

2 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨

Rated 5 out of 5 stars

Great customer service

Great customer service! Simona was easy to talk to and extremely helpful with getting my missing items on the way.

4 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

Great customer service!

Simona was a great help! She was fast and efficient in assisting me with my order. I always purchase my hoodies and every time there is an error, their customer service always make sure to make it right for me.

4 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you! We love your review😊

Rated 5 out of 5 stars

Charlie is awesome!!!!!

Charlie was extremely helpful! Thank you Charlie for handling our situation in an expeditious manner!

3 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hello!
Thank you for your 5 star review.✨

Rated 5 out of 5 stars

Wordans

Wordans is my go to supplier ever since I found them. Charlie was very outstanding, understanding, and helpful through my situation. I appreciate the outcome.

31 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Many thanks for the 5-star review! :)

Rated 5 out of 5 stars

Always great service

Always great service, products and pricing. Just recently emailed Wordans Customer Service requesting an invoice for my order, for my accounting. I received the invoice the next day thanks to Anna. I am very pleased to know that Wordans appreciates their customers and employs reliable people like Anna. I definitely recommend Wordans for your blank apparel needs!

2 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Thank you for sharing this awesome experience! ;)

Rated 5 out of 5 stars

I had a great experience with Wordans

I had a great experience with Wordans! The shipping was super fast, the products are super comfy and when I asked for a return on a size too small, Charlie was super helpful and quick. Would recommend!

2 November 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Thank you very much for sharing :)

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