Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Home Stay
  2. House Sitter
  3. Pet sitter
  4. Travel deals

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Since my first contact with Mr

Since my first contact with Mr. Fifu from Jaisalmer, we had a mutual click. He invited me to their hotels and treated me like a princess. Everyday he took care of all my needs and much more. Mr. Fifu is a wide hearted with endless kindness. I was helping hotel at kitchen prep with hospitality of their guests from all over the world. I had extremely fantastic 10 days with them. Thank you so much 🙏🏽

16 January 2026
Workaway logo

Reply from Workaway

It's lovely to hear that you had a great exchange! Do feel free to leave feedback for the host on our website so the host will receive it directly :D 🌟

Rated 5 out of 5 stars

Really well thought out app

Really well thought out app, user friendly, amazing initiative.

14 January 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback! We're glad you've enjoyed using our app :D Enjoy your future exchanges~~

Rated 5 out of 5 stars

Hosting on Workaway is easy and benefits everyone

As a host on workaway, we get to meet new people from lots of interesting places and share some of locations and adventures near us that are special. The workawayers help us with a variety of jobs. We have never had someone that hasn't suited. I highly recommend it if you have a suitable space for them to stay and jobs you need done.

15 January 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Kristen - we're glad you've had lovely exchanges! Happy hosting 🤗💕

Rated 5 out of 5 stars

Great experience

I’ve used this platform multiple times and it’s been both user-friendly and highly effective. It allowed me to host wonderful people from all over the world and create truly meaningful connections. I strongly recommend it

14 January 2026
Workaway logo

Reply from Workaway

We really loved hearing about your experiences with us, Marianna. Your kind comments are truly appreciated, it sounds like both you and your guests enjoyed heartwarming experiences together! 🥰 We're glad you were able to form lovely friendships.
Thanks for being part of Workaway and we hope you enjoy any future exchanges!! 🌻💕

Rated 5 out of 5 stars

Workaway are running a well organized a…

Workaway are running a well organized a d moderated tight ship. Instills confidence in the trustworthiness of the platform. Nothing but excellent experiences here.

13 January 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Rainer - we really appreciate it!:D 🌟 Enjoy your future exchanges!

Rated 5 out of 5 stars

An Open Door to The World 🌍

Workaway is a platform enabled budget travellers and host families to look for their right matching! It's a different kind of experience to spend time helping in local families, while saving expenses on accommodation, allowing people to travel longer and farther! Thank you Workaway from the bottom of my 💜🥰 And Have a Happy 2026 🥳

11 January 2026
Workaway logo

Reply from Workaway

Happy 2026 to you too, Albertina! We appreciate you being a part of the community - and enjoy your exchanges this year 🥰🕺🏼🎶

Rated 4 out of 5 stars

Some of volunteers are great

Some of volunteers are great. Others are just into a free ride

11 January 2026
Workaway logo

Reply from Workaway

Thanks for taking the time to leave feedback, Thomas. We're glad you've met some great volunteers!
The best experiences are often built on friendship, skill sharing, and sharing daily life together - aligning expectations early through detailed messages or a quick video call before accepting a stay will really help ensure you get a good match for these.
If you ever run into any issues, please feel free to reach out to our team directly anytime - we're here to help resolve them! Hope you have a great time on your future exchanges! 🌟

Rated 5 out of 5 stars

Its a great way for Travellers to…

Its a great way for Travellers to really learn about a country not just thec
tourist route.

11 January 2026
Workaway logo

Reply from Workaway

For sure! We always encourage our hosts and volunteers to share their cultures with one another as much as possible in order to have a fulfilling exchange :D Thanks for the kind feedback, Gilly!

Rated 5 out of 5 stars

We knew where we wanted to go

We knew where we wanted to go, SriLanka. We wanted to find something suitable for our age and some kind of work where we could feel useful. The description from the host met our expectations and we communicated with her over a what’s app video call to confirm this. It was a great experience.

10 January 2026
Workaway logo

Reply from Workaway

We're glad you had a great Workaway, Fiona! Sounds like an amazing time 🕺🏼🤩 Enjoy your future exchanges!!

Rated 5 out of 5 stars

Great platform

Great platform to find a place for working holidays and cultural exchange while gaining work experience abroad. Ideal during a gap year after school or any other time. The hosts reply quickly and kind. Most offers are volunteer opportunities but offer accommodation.
The platform feels safe and provides a 24 hour service for members.

9 January 2026
Workaway logo

Reply from Workaway

Thanks for sharing your experience with us! Yes, all volunteer opportunities through us will include accommodation - enjoy your future exchanges! 🥰

Rated 5 out of 5 stars

Being a host has been great

I have only been with Workaway as a host for about a month and have had lots of enquiries, have had two couples come who did a great job around my house and garden and were also very good company. I have more coming later in the month and looking forward to meeting more travellers and achieving more progress in my garden.

2 January 2026
Workaway logo

Reply from Workaway

That's amazing to hear! Happy hosting, Alisa 🌼🥰

Rated 5 out of 5 stars

Workaway makes it possible stay free and work at the same time

Workaway makes it possible to get to know other cultures and different people. Three times there were nice guys here to help us, everyone was helpfully. Also I worked once in Iceland and really enjoyed it. Best idea to be on the go.

8 January 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Maria! We hope you enjoy your future exchanges 🥰

Rated 5 out of 5 stars

Best way for traveling

Best way for traveling! Very cheap and very rich in experiences.

26 December 2025
Workaway logo

Reply from Workaway

We appreciate the kind feedback, Ewa - happy travels!! 🥰

Rated 5 out of 5 stars

i is easy to use

i is easy to use, free and direct communication between host and visitors....

6 January 2026
Workaway logo

Reply from Workaway

We're glad to hear it, appreciate the kind feedback Eva! :D 🌼

Rated 5 out of 5 stars

Productive , FUN & educational !! Highly Recommend!!!

Workaway has been an incredible experience ! I've been able to get the help I need for my animal
Sanctuary and met so many great people
. I've been able find a wide variety of experience and talent , learn about other cultures and made friends ! It's been so much fun and so productive . I wish I know about workaway sooner .

3 January 2026
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Lisa - we're glad you've had lovely exchanges at your animal sanctuary!:D Enjoy your future exchanges 💕

Rated 5 out of 5 stars

Highly recommend cultural excenge

I have been using Workaway for years to find native English-speaking girls who help my children learn English and interact in everyday life with people from different countries and cultures.
Often, a great relationship develops and, in some cases, it continues over the years.
I highly recommend it.

6 January 2026
Workaway logo

Reply from Workaway

That's amazing to hear, Laura - we hope you and your kids have been enjoying your exchanges :) 💕

Rated 5 out of 5 stars

New way of volunteering

Workaway is a great app for facilitating volunteer experience to a young people. It's a new way of volunteering, more accessable, transparent and safe. The main rule is to always have online interview with the candidate, face the person, feel the energy and explain all conditions.

20 June 2025
Workaway logo

Reply from Workaway

Thanks for the kind feedback, Sylwia - we're happy to hear that :D 💕

Rated 5 out of 5 stars

Playing with fairies

My first Workaway experience was deeply transformative. At 66 years old, I was able to play with fairies again and rediscover a sense of enthusiasm and magical fulfillment.

The context and the host were absolutely wonderful and gave me my first opportunity. Respect and trust grew naturally, and together we achieved dreamlike results. The house became a true home, and the land turned into a very promising garden.

"- Is this my home?" Claude asked me deeply moved.
-"YES", I replied, full of joy.

We were both very pleased. Through shared confidences, a genuine friendship emerged. We were equally committed and generous with one another. Thanks, Claude Blanc.

Thank you, Workaway for existing. Congratulations.

1 November 2025
Workaway logo

Reply from Workaway

We really loved to hear about your experience with us, Gracia - thanks so much for sharing your kind comment, it sounds like you brought a lot of warmth into your host's home!🥰 We're glad you were able to form a lovely friendship, and we hope you enjoy any future exchanges!! 🌻💕

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look