Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Home Stay
  2. House Sitter
  3. Pet sitter
  4. Travel deals

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

amazing platform

All in all is it an amazing platform for people who want to make connections! I think it’s a special community who all share a pretty social mindset. The only thing is that the website good be designed a little bit smoother. It often just stops working and freezes or is just not running really smoothly. Besides that I think it’s working goood

4 January 2026
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Reply from Workaway

Thanks for sharing your experience, Isabel. We couldn't agree more that the shared social-minded spirit of our community is indeed very special!
We'll be sure to pass your comments along to our team and welcome further feedback if you ever find something not working as expected, so we can fix any bugs or glitches quickly as they arise and keep things running smoothly.
If you need any further assistance, please don't hesitate to contact us directly anytime: https://www.workaway.info/en/community/contact. Best wishes for your future exchanges! <3

Rated 5 out of 5 stars

This person was well informed because she haf understood the guidelines.y…

This person was well informed by reading all the guidelines from workaway. Many people applying for positions do not realize there are hours and days you need to work to expect to get a bed,food internet ,
House rules are important and being respectful of other members in a household. We do not want to have noisey phone calls ,loud Tv.Hosts also help workaways by introducing them to the surrounding tourist spots and negotiate working hours to include time for this to happen
.. Between us her experience was well planned with no surprises for either of us.

19 December 2025
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Reply from Workaway

Thanks for sharing your experience with us, Grace! It's definitely true that how well an exchange goes can vary if the person is uninformed or not a match lifestyle wise - we'd recommend making sure that important details (eg. house rules, lifestyle choices such as smoking, dietary choices, bed time etc.) are always discussed beforehand whether it be through messaging or by doing a video call before confirming an exchange so everyone's on the same page :) We hope the rest of your exchanges go smoothly as this one- happy hosting! 🤩

Rated 5 out of 5 stars

the human connection

the human connection , geting the chance to meet o many people from all over the world with different personalities is a huge reforming experience

1 December 2025
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Reply from Workaway

Thanks for taking the time to leave us feedback, Athina - we're glad you've enjoyed using our platform :)) Enjoy your future exchanges! 🤩💕

Rated 5 out of 5 stars

I have had some very nice experiences…

I have had some very nice experiences from workaway as a host. Thank you.
As an advice I could say that sometimes when somebody wants to come to help us, I see that this person have only one picture and very bad quality one and no reviews, and it makes it a little hard to take decision to invite the person or not.

5 October 2025
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Reply from Workaway

Thanks for the kind words, we truly appreciate it. We definitely agree profiles without reviews or clear photos for guidance can make deciding more tricky. If a Workawayer's request feels promising but you're still unsure, we recommend shooting them a quick message asking for extra details and fresh photos. Scheduling a video chat's a game-changer too, you'll get a better feel if it's a good match and a chance to discuss details before saying yes. We’re pleased you've had great experiences hosting on Workaway and hope you enjoy your future exchanges! 🤩

Rated 5 out of 5 stars

7 years and counting

We have been using Workaway platform since 2018 and have had over 20 volunteering experiences all around the world.
Our favourite thing is that there are so many different hosts and experiences to choose from - everyone will find their suitable experience.
Using WA is quite simple and communication with potential hosts is easy.
10/10 Best thing ever

2 January 2026
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Reply from Workaway

Wow, 7 years! Thanks for being a part of our community for all this time, Magnus, and for sharing your experience with us 🫶 Enjoy your future exchanges!! 🤩🌻

Rated 5 out of 5 stars

Work away got smart reliable volunteers

Volunteers who are placed from work away are more focused and always provide measurable impact !

1 January 2026
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Reply from Workaway

That's amazing to hear, thanks for sharing your experience with us!! Enjoy your future exchanges :D 🙌

Rated 3 out of 5 stars

Its overall a good site

Its overall a good site, but very expensive. I think there are cheaper alternatives.

1 January 2026
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Reply from Workaway

Thanks for the feedback, Elias and Micha. We're glad to hear you're enjoying the site. We understand cost is a big factor, and we're always working on new developments behind the scenes to offer even better value.
With thousands of hosts offering a variety of unique exchanges, many Workawayers share that the friendships and enriching experiences they've gained make it feel worthwhile. Your feedback helps us keep evolving, so if there's anything we can do to enhance your experience, please reach out to our Support Team anytime via our contact page: https://www.workaway.info/en/community/contact – we'd love to chat about your ideas. Happy travels!

Rated 5 out of 5 stars

I am new to Workaway as a worker so I…

I am new to Workaway as a worker so I had no idea what to expect. The way it’s setup is phenomenal. Every step was easy and clear. My first host was brilliant. Cannot say enough good things about Workaway!

31 December 2025
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Reply from Workaway

Thanks for sharing your experience with us - we're happy to hear that your first exchange went great :D Enjoy your future travels!!💕

Rated 5 out of 5 stars

Website is brilliant

Website is on point. Easy to navigate and listed collaboration are accurate.

30 December 2025
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Reply from Workaway

Thanks so much for the kind comment, Luis - we appreciate it! Enjoy your future exchanges 🤩

Rated 5 out of 5 stars

This app connect me with the workawayer…

This app connect me with the workawayer who contributed to my cabin project and also being a companion to me.

29 December 2025
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Reply from Workaway

Thanks for sharing your experience with us, Rumi :D We're glad you've met lovely Workawayers who have brought value to your project!

Rated 5 out of 5 stars

Easy to search for workaway opps

Easy to search for workaway opps, like the new date system showing various dates a host needs cover for

29 December 2025
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Reply from Workaway

Thanks for the kind feedback, Sue - we're glad you've had a good experience with us:) Happy travels!! 🌟

Rated 5 out of 5 stars

A friendly and welcoming experience

I have experience hosting volunteers and welcoming people from different countries.I enjoy cultural exchange and sharing daily life in my community.I have worked with volunteers in helping languages and simple community activities.I am friendly, patient and open to learning from others.

28 December 2025
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Reply from Workaway

Thanks for being a part of our hosting community, Amina! We're glad you've enjoyed your exchanges :D 💕

Rated 5 out of 5 stars

Very good and trustfully site.

Very good site to get volunteers and friends from all over the world.
Very trustfully! I love that real people review the texts!

28 December 2025
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Reply from Workaway

Thanks so much for the kind feedback, Christine - we really appreciate it:D Enjoy your future exchanges! 🌟🕺🏼

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